Desku.io + Zoho Projects Integration
Integrate Desku.io to Zoho Projects in one click, or tell Integrately AI how you want each support ticket handled. Convert customer issues into actionable project tasks, track milestones, update task lists, and log time automatically.
Free forever.Use premium features free for 14 days.1.
New ticket is created in Desku.io Instant- Ticket tag changed in Desku.io Instant
- Ticket priority changed in Desku.io Instant
- Ticket agent is changed in Desku.io Instant
- Ticket status is changed in Desku.io Instant
- Customer is added or updated in Desku.io Instant
- New customer is added in Desku.io Instant
- Customer is updated in Desku.io Instant
Task is created in Zoho Projects- Task is completed in project in Zoho Projects
- Task status is changed to closed in Zoho Projects
- Project is created in Zoho Projects
- Project is updated in Zoho Projects
- Task list is created in Zoho Projects
- Log time is created in Zoho Projects
- Bug is created in Zoho Projects
- Milestone is created in Zoho Projects
2.
- Create new ticket in Desku.io
- Create new customer in Desku.io
- Search task in Zoho Projects
- Create project in Zoho Projects
- Update project in Zoho Projects
- Search project in Zoho Projects
- Create task in Zoho Projects
- Create task list in Zoho Projects
- Add a time log in Zoho Projects
- Create bug in Zoho Projects
- Create milestone in Zoho Projects
- Search task list in Zoho Projects
Trusted by experts at...
Ready Workflows for Desku.io + Zoho Projects Integration
Capture support tickets as new tasks, organise project lists, update milestones, track time, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Desku.io + Zoho Projects flow
Sync support queries to your broader workspace, notify the right teams, and keep your project tracking up to date. Pick a combination and activate it in one click.
+
Slack (5)
Slack (5) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
HubSpot (4)
HubSpot (4) +
Zendesk (4)
Zendesk (4) +
Google Drive (4)
Google Drive (4) +
Toggl (4)
Toggl (4) D
Z
S
Create a Zoho Projects task for every new Desku.io ticket, and notify your support channel in Slack.
New support tickets appear as tasks in Zoho Projects instantly and your support channel hears about it in Slack, so nothing slips through the cracks.
D
Z
S
When a Desku.io ticket priority changes, update the Zoho Projects task and post the update in Slack.
Priority updates in Desku.io instantly reflect on your Zoho Projects task while Slack alerts the team, keeping everyone in sync.
Z
D
S
When a Zoho Projects task is marked closed, create a new customer in Desku.io and notify Slack.
Completed project tasks trigger customer creation in Desku.io and notify your team in Slack, streamlining handoffs.
D
Z
S
If a Desku.io ticket status changes, update Zoho Projects and post an alert in Slack.
Ticket status changes in Desku.io update your Zoho Projects workflow and notify the team in Slack instantly.
D
Z
S
Use ChatGPT to summarise every new Desku.io ticket, create a Zoho Projects task, and post the brief in Slack.
ChatGPT summarises incoming Desku.io tickets before creating a task in Zoho Projects and notifying your team in Slack.
Supported triggers and actions for Desku.io and Zoho Projects
Mix and match to build the exact automation you need
Desku.io Triggers & Actions
Instant
New ticket is created in Desku.io
Triggers the automation when a new ticket is created
Try it → Instant
Ticket tag changed in Desku.io
Triggers the automation when the tag applied to a ticket is updated
Try it → Instant
Ticket priority changed in Desku.io
Triggers the automation when the priority of a ticket is updated
Try it → Instant
Ticket agent is changed in Desku.io
Triggers the automation when the agent assigned to any ticket changes
Try it → Instant
Ticket status is changed in Desku.io
Triggers the automation when the stauts of a ticket is updated
Try it → Instant
Customer is added or updated in Desku.io
Triggers the automation when a customer is added or updated
Try it → Instant
New customer is added in Desku.io
Triggers the automation when a new customer is added
Try it → Instant
Customer is updated in Desku.io
Triggers the automation when customer details are updated
Try it → Zoho Projects Triggers & Actions
Task is completed in project in Zoho Projects
Triggers the automation when any task is completed in a particular project
Try it → Task status is changed to closed in Zoho Projects
Triggers the automation when a task status is changed to closed
Try it → Task list is created in Zoho Projects
Triggers the automation when a new task list is created
Try it → Milestone is created in Zoho Projects
Triggers the automation when a new milestone is created
Try it → What can you automate with Desku.io + Zoho Projects?
Streamline your customer support and project tracking by turning support tickets into organized tasks and keeping project milestones updated automatically.
📋
Turn support tickets into project tasks automatically
Every new ticket created in Desku.io instantly generates a corresponding task in Zoho Projects. No manual copying required between your support desk and project tracker.
🏷️
Capture every submitted field and ticket attribute
Map complete Desku.io ticket details, tags, and priorities directly into Zoho Projects fields. Your project board receives comprehensive data for every customer issue.
🔔
Alert your team the moment a ticket arrives
Send instant notifications to your support or engineering channel whenever a critical ticket is logged in Desku.io and synced to Zoho Projects.
🔀
Route tasks based on ticket priority and tags
Trigger different project actions depending on whether a Desku.io ticket is marked urgent, high, or normal priority, ensuring proper workload distribution.
🔄
Keep project records updated as statuses change
When ticket statuses or agent assignments change in Desku.io, automatically update the matching project tasks in Zoho Projects to maintain total alignment.
👥
Add or update customer profiles without duplicates
Synchronise customer records between Desku.io and Zoho Projects reliably, ensuring new contacts are added and existing profiles are updated without clutter.
✅
Handle later status changes like task completion
When a project task is completed or closed in Zoho Projects, trigger automated follow-ups, update customer records, or log closing notes in Desku.io.
🌐
Extend your workflow to team communication apps
Connect your core Desku.io and Zoho Projects automation with Slack to broadcast updates, alert engineers, and streamline cross-functional collaboration.
And much more...
Who is Desku.io + Zoho Projects integration for?
Support and project management teams rely on this integration to turn customer queries into tracked tasks without manual data entry or missed deadlines.
Support operations leads
Project managers
Client success managers
Customer support supervisors
Engineering leads
Operations directors
📈
Support operations leads
You're reviewing ticket resolution metrics but your project tracking board only updates when someone manually exports records, so the completion counts you're reporting against are always a few hours behind — with this integration, every new support ticket lands in your project workspace instantly and your data stays current.
⚡
Project managers
You need to act fast on customer escalations, but support tickets sit in your helpdesk too long before anyone creates a corresponding task — with this integration, every urgent customer query automatically triggers an actionable project task the moment it arrives.
🤝
Client success managers
You answer to key accounts who want real-time visibility into their reported issues, but pulling status updates from separate helpdesk and project tools takes hours — this integration means all customer tickets and project milestones stay perfectly synced.
📊
Customer support supervisors
The volume of inbound tickets is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned tasks — with this integration, every support inquiry automatically creates a structured project task without manual oversight.
⚙️
Engineering leads
You own the development follow-up and depend on support staff to hand over bug details, but information is frequently incomplete or delayed — this integration means every critical support ticket populates your project board with exact details instantly.
🗂️
Operations directors
You need a reliable audit history of customer issues and project deliverables, but keep finding gaps where support tickets were never logged as tasks — automating both apps means every customer interaction has a corresponding project record.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Desku.io + Zoho Projects
Build and manage your Desku.io + Zoho Projects automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Desku.io + Zoho Projects with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Desku.io + Zoho Projects Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Desku.io + Zoho Projects Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Desku.io to Zoho Projects?
You can connect Desku.io to Zoho Projects in 1 click using ready workflows on Integrately, or use Integrately AI to build custom multi-step automations linking tools like Slack and HubSpot.
Can I automatically create a Zoho Projects task when a new Desku.io ticket is created?
Can I connect Desku.io, Zoho Projects, and Slack?
What is a good Zapier alternative for Desku.io and Zoho Projects?
How does Desku.io handle customer support tickets in this integration?
Can Zoho Projects task updates sync back to Desku.io?
Do I need coding skills to automate Desku.io and Zoho Projects?
Is the Desku.io and Zoho Projects integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Desku.io or Zoho Projects With 1500+ Other Apps
Popular Desku.io Integrations
Connect Desku.io to CRMs, email marketing tools, and communication channels to manage support queries and customer updates.
See All
Desku.io Integrations
Desku.io Integrations
No popular apps found
Popular Zoho Projects Integrations
Sync Zoho Projects with time tracking, document storage, and reporting tools to keep your project operations aligned.
See All
Zoho Projects Integrations
Zoho Projects Integrations
No popular apps found
