Zonka Feedback + Delighted Integration
Integrate Delighted to Zonka Feedback in one click, or tell Integrately AI how you want each survey response handled. Capture customer happiness, trigger email and SMS follow-ups, and keep your feedback workflows synced automatically.
Free forever.Use premium features free for 14 days.1.
Survey response is received in Zonka Feedback
New survey response is received in Delighted Instant
2.
- Send sms survey in Zonka Feedback
- Send email survey in Zonka Feedback
- Schedule a survey in Delighted
Trusted by experts at...
Ready Workflows for Zonka Feedback + Delighted Integration
Capture survey responses, send targeted email surveys, trigger SMS follow-ups, and update your feedback pipeline, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Delighted + Zonka Feedback flow
Route customer feedback into support tickets, CRM profiles, and team chat channels to keep everyone aligned. Pick a combination and activate it in one click.
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Zendesk (4)
Zendesk (4) +
Intercom (3)
Intercom (3) +
Hubspot (3)
Hubspot (3) +
Salesforce (3)
Salesforce (3) +
Slack (3)
Slack (3) +
Gmail (3)
Gmail (3) D
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Send Zonka Feedback email surveys for every new Delighted response, and create a ticket in Zendesk
New Delighted responses trigger a Zonka Feedback email survey and instantly create a support ticket in Zendesk, eliminating manual logging.
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Trigger a Zonka Feedback SMS survey from Delighted, and notify your support team in Zendesk
Notify your support team in Zendesk and dispatch a Zonka Feedback SMS survey whenever feedback arrives in Delighted.
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When a Zendesk ticket is solved, send a feedback survey through Zonka Feedback and log it in Delighted
Close support tickets in Zendesk and automatically dispatch satisfaction surveys through Zonka Feedback and Delighted.
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Use Claude to analyse Delighted survey feedback, send an email survey in Zonka Feedback, and create a Zendesk ticket
Use Claude to evaluate Delighted feedback sentiment, trigger a Zonka Feedback survey, and log an annotated ticket in Zendesk.
Supported triggers and actions for Zonka Feedback and Delighted
Mix and match to build the exact automation you need
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
Try it → Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it → What can you automate with Delighted + Zonka Feedback?
Streamline your customer feedback operations with automated survey triggers, multi-platform syncs, and instant team notifications.
🔄
Sync survey responses across feedback platforms instantly
Automatically trigger email or SMS surveys in Zonka Feedback whenever a new survey response is received in Delighted. Eliminate manual data entry and keep your feedback pipelines connected.
📝
Capture every submitted feedback field accurately
Map all survey answers, ratings, and open-text comments into your downstream CRM or support desk instead of losing details. Your records become a complete source of truth for customer happiness.
🔔
Alert your support team the moment feedback arrives
Send instant notifications to Slack or your support desk whenever critical customer feedback is submitted. Your team can investigate and follow up without delay.
🔀
Route follow-ups based on survey scores and ratings
Trigger different follow-up actions depending on whether a customer submits a high score or a low rating. Direct dissatisfied customers to urgent support queues automatically.
🔄
Keep downstream records updated as feedback changes
Update existing contact profiles and ticket statuses whenever new survey responses or follow-up interactions occur. Keep your customer database accurate and current.
➕
Add or update records without creating duplicates
Smart matching ensures new survey responses update existing contact and ticket records rather than cluttering your database with duplicate entries.
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Automate follow-up surveys on ticket resolution
Schedule follow-up satisfaction surveys or trigger automated email sequences the moment support tickets are closed or interactions are completed.
🔌
Extend your feedback workflow to Slack or Gmail
Connect your core feedback pair with Slack, Gmail, or CRM platforms to build robust multi-step automation pipelines tailored to your team's workflow.
And much more...
Who is Delighted + Zonka Feedback integration for?
Customer experience managers, support leads, and operations teams rely on this integration to unify feedback collection, eliminate manual data entry, and act on insights instantly.
Customer experience directors
Support team leads
Client success managers
Operations coordinators
Product managers
Data compliance officers
📈
Customer experience directors
You rely on survey metrics to report on happiness trends, but your feedback data remains scattered across disparate tools until someone manually exports it, so your happiness scores are always outdated — with this integration, every survey response lands in your platform instantly and your reports stay current.
⚡
Support team leads
You need to act on critical customer feedback immediately, but notifications get lost between disconnected tools, so you discover issues long after the customer has churned — connecting these apps means every low score triggers instant alerts and follow-up surveys so you can resolve problems right away.
📊
Client success managers
You answer to key accounts that expect regular progress reports on their feedback health, but compiling survey results by hand takes hours every week — automating both apps means your feedback data flows directly into client dashboards without manual intervention.
🔄
Operations coordinators
The volume of daily survey responses is too high for anyone to keep up with by hand, leading to missed feedback and neglected follow-ups — this integration means every response is processed, surveyed, and routed automatically without human bottleneck.
🎯
Product managers
You own the feature roadmap and depend on customer feedback to guide your priorities, but survey data trickles in slowly and inconsistently — connecting these apps means product feedback flows straight into your analysis pipeline the moment it is submitted.
📁
Data compliance officers
You need a reliable, unbroken history of customer feedback records, but manual copy-pasting keeps leaving gaps in your logs — with this integration, every survey response and follow-up is recorded securely and accurately across your systems.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Zonka Feedback + Delighted
Build and manage your Zonka Feedback + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Zonka Feedback + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
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Frequently Asked Questions
How do I connect Delighted to Zonka Feedback?
You can connect Delighted to Zonka Feedback in just 1 click using ready automation templates on Integrately, or use Integrately AI to build custom workflows linking Zendesk, Intercom, Hubspot, and 1,500+ other apps.
Can I automatically send Zonka Feedback surveys when a Delighted response is received?
Can I connect Delighted, Zonka Feedback, and Slack?
What is a good Zapier alternative for Delighted and Zonka Feedback?
How are survey responses handled between Delighted and Zonka Feedback?
Can I trigger SMS surveys in Zonka Feedback from Delighted feedback?
Do I need coding skills to automate Delighted and Zonka Feedback?
Is the Delighted and Zonka Feedback integration free?
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