Delighted + Spoke Integration
Integrate Delighted to Spoke in one click, or tell Integrately AI how you want each feedback response handled. Schedule surveys, route employee requests, track internal support satisfaction, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
New survey response is received in Delighted Instant
Spoke is added to category in Spoke Instant- Highlight is created in Spoke Instant
- Spoke is created in Spoke Instant
2.
- Schedule a survey in Delighted
Trusted by experts at...
Ready Workflows for Delighted + Spoke Integration
Capture employee requests, trigger happiness surveys, update tracking sheets, alert support teams, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Delighted + Spoke flow
Connect your core feedback and helpdesk tools with messaging, project management, and HR platforms to keep your entire team aligned. Pick a combination and activate it in one click.
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Slack (3)
Slack (3) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
BambooHR (3)
BambooHR (3) +
Google Sheets (3)
Google Sheets (3) +
Gmail (3)
Gmail (3) +
Notion (3)
Notion (3) S
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When a new Spoke is created, schedule a survey in Delighted and notify your support team in Slack
New Spoke requests automatically trigger a Delighted survey and post an alert in Slack, so your team stays informed without manual status checks.
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When a highlight is created in Spoke, schedule a Delighted survey and post the details in Slack
Spoke highlights immediately schedule a Delighted survey and notify your team in Slack, keeping everyone aligned on key feedback.
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When a new survey response is received in Delighted, notify your team in Slack and review the Spoke request
Delighted survey responses instantly post to Slack while connecting back to your Spoke helpdesk records.
Supported triggers and actions for Delighted and Spoke
Mix and match to build the exact automation you need
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it → What can you automate with Delighted + Spoke?
Connect your feedback collection and helpdesk workflows to save hours of manual coordination every week.
🎯
Trigger surveys from new helpdesk requests
Automatically schedule a Delighted survey the moment a new Spoke request is created. Bridge customer happiness metrics with your internal support operations instantly.
📝
Capture every submitted request field
Map all available Spoke request details and survey feedback answers into your downstream apps instead of basic summaries. Your records become a much more useful source for review.
🔔
Notify the right team member immediately
Send instant notifications to your support or HR channel whenever a new survey response or helpdesk ticket arrives. Ensure rapid responses without manual monitoring.
🔀
Route tasks based on submitted categories
Execute different follow-up actions depending on the specific category or department selected in your Spoke request. Keep your workflows organized and targeted.
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Keep tracking systems updated automatically
Synchronize status changes between your helpdesk records, spreadsheets, and databases without lifting a finger. Eliminate manual spreadsheet updates entirely.
🔍
Add or update records without duplicates
Search existing entries before creating new records in your destination tools. Prevent duplicate entries and keep your databases clean and structured.
⏱️
Handle later status changes and resolutions
Trigger follow-up actions when requests are categorized, resolved, or when survey responses come in. Maintain complete visibility throughout the ticket lifecycle.
🔗
Extend your workflow to team communication tools
Connect your core Delighted and Spoke flow with Slack to broadcast important updates and notifications across your organization instantly.
And much more...
Who is Delighted + Spoke integration for?
Operations leaders, IT helpdesk managers, and HR professionals rely on this integration to streamline internal requests, measure employee satisfaction, and automate survey scheduling without manual data entry.
Analytics and Reporting Leads
Helpdesk Support Managers
Client Success Directors
Customer Success Leads
IT and Operations Coordinators
Operations Directors
📈
Analytics and Reporting Leads
You're reviewing employee satisfaction metrics, but your tracking spreadsheets only update when someone manually exports survey responses, so the feedback counts you're reviewing are always outdated — with this integration, every new response lands in your destination instantly and your analytics stay current.
⚡
Helpdesk Support Managers
You need to act fast on critical employee requests, but helpdesk tickets sit unmonitored until someone checks the dashboard manually, so issues escalate before your team finds out — with this integration, every new request triggers instant alerts and automated follow-ups.
🤝
Client Success Directors
You answer to stakeholders who want to see operational progress reports, but compiling ticket resolution times and satisfaction scores takes hours of manual work every week — with this integration, every request and survey result syncs automatically across your tools.
🔄
Customer Success Leads
The volume of feedback and incoming requests is too high for anyone to keep up by hand, leading to missed survey follow-ups and unaddressed tickets — with this integration, high-volume workflows run smoothly without requiring manual oversight.
🛠️
IT and Operations Coordinators
You own the next step in ticket resolution and depend on someone upstream to hand over request details, but manual handoffs cause frustrating delays — with this integration, every request moves seamlessly from intake to resolution.
📋
Operations Directors
You need a reliable audit history of every internal request and feedback score, but manual record-keeping keeps leaving gaps in your archives — with this integration, every interaction is logged accurately and consistently.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Delighted + Spoke
Build and manage your Delighted + Spoke automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Delighted + Spoke with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Delighted + Spoke Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Delighted to Spoke?
You can connect Delighted to Spoke in 1 click using ready-made workflows on Integrately or ask Integrately AI to build the automation. It links feedback tracking with your helpdesk effortlessly alongside Slack, Google Sheets, and 1,500+ other apps.
Can I automatically schedule a Delighted survey when a new Spoke request is created?
Can I connect Delighted, Spoke, and Slack?
What is a good Zapier alternative for Delighted and Spoke?
How are new survey responses handled from Delighted?
Can I route and categorize Spoke requests automatically?
Do I need coding skills to automate Delighted and Spoke?
Is the Delighted and Spoke integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
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