PerfexCRM + Delighted Integration

Integrate Delighted to PerfexCRM in one click, or tell Integrately AI how you want each survey response handled. Create leads, add customers, log feedback records, and update your CRM automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Delighted
    New survey response is received in Delighted Instant
Arrow Right
2.
  • PerfexCRM
    Create lead in PerfexCRM
  • PerfexCRM
    Search lead in PerfexCRM
  • PerfexCRM
    Create customer in PerfexCRM
  • PerfexCRM
    Create ticket in PerfexCRM
  • PerfexCRM
    Search customer in PerfexCRM
  • PerfexCRM
    Update customer in PerfexCRM
  • PerfexCRM
    Create task in PerfexCRM
  • PerfexCRM
    Create contact in PerfexCRM
  • PerfexCRM
    Create invoice in PerfexCRM
  • PerfexCRM
    Search invoice in PerfexCRM
  • PerfexCRM
    Update task in PerfexCRM
  • PerfexCRM
    Search task in PerfexCRM
  • PerfexCRM
    Create project in PerfexCRM
  • PerfexCRM
    Search project in PerfexCRM
  • PerfexCRM
    Add staff in PerfexCRM
  • PerfexCRM
    Search ticket in PerfexCRM
  • Delighted
    Schedule a survey in Delighted

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Ready Workflows Ready Workflows for Delighted + PerfexCRM Integration

Capture survey feedback, create leads, update customer records, log support tickets, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Delighted + PerfexCRM Integration

Create PerfexCRM contact for new Delighted response

When someone completes your Delighted, a new contact is automatically created in your PerfexCRM. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Delighted is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Delighted - PerfexCRM integration set up makes it easy to manage your customer relationships and grow your business.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + PerfexCRM flow

Sync survey feedback across your messaging, billing, accounting, email, spreadsheets, and task management tools after PerfexCRM updates. Pick a combination and activate it in one click.

PerfexCRM
Delighted
+
SlackSlack (6)
+
StripeStripe (4)
+
QuickBooks OnlineQuickBooks Online (4)
+
GmailGmail (4)
+
Google SheetsGoogle Sheets (4)
+
TrelloTrello (4)
D
P
S
Create a PerfexCRM lead from every new Delighted survey response, and notify your sales channel in Slack.
New survey responses instantly create PerfexCRM leads while your sales team receives an immediate alert in Slack.
D
P
S
When a new Delighted survey response arrives, create a PerfexCRM ticket and alert your support channel in Slack.
Log survey feedback as a support ticket in PerfexCRM and notify your support team in Slack the moment it drops.
D
P
S
If a Delighted survey response contains negative feedback, create a PerfexCRM ticket and notify management on Slack.
Route low-score survey responses directly into PerfexCRM as priority tickets while notifying management on Slack.
D
P
S
Create a PerfexCRM customer from every Delighted survey response, create a follow-up task, and ping your team in Slack.
Turn survey responses into PerfexCRM customer records and tasks while announcing the update in Slack.
D
P
S
Use Claude to summarise every Delighted survey response, create a PerfexCRM ticket, and post the brief in Slack.
Claude generates a concise brief from survey feedback before creating a PerfexCRM ticket and alerting Slack.
D
P
S
Turn every Delighted survey response into a PerfexCRM lead, create a Trello onboarding card, and notify Slack.
Capture survey leads in PerfexCRM, set up tracking in Trello, and announce the new submission in Slack.

Supported triggers and actions for PerfexCRM and Delighted

Mix and match to build the exact automation you need

PerfexCRM
PerfexCRM Triggers & Actions
No trigger is available
Create lead in PerfexCRM
Generates new leads for potential customers
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Search lead in PerfexCRM
Retrieves information for a particular lead
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Create customer in PerfexCRM
Adds a new customer to the database
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Create ticket in PerfexCRM
Generates a new ticket
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Search customer in PerfexCRM
Locates and retrieves customer information
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Update customer in PerfexCRM
Updates a customer's information
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Create task in PerfexCRM
Creates a new task
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Create contact in PerfexCRM
Adds a new contact to the database
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Create invoice in PerfexCRM
Generates invoices for sales transactions
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Search invoice in PerfexCRM
Locates and retrieves invoices with
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Update task in PerfexCRM
Updates the task with new information or changes
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Search task in PerfexCRM
Searches for a task
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Create project in PerfexCRM
Creates a new project
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Search project in PerfexCRM
Searches for a project
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Add staff in PerfexCRM
Assigns new employees to the appropriate team or department
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Search ticket in PerfexCRM
Searches for a ticket
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Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
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Schedule a survey in Delighted
Schedules a survey
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What can you automate with Delighted + PerfexCRM?

Streamline your customer feedback loop by connecting survey responses directly to powerful CRM actions.

What you can automate?
🎯
Turn survey responses into CRM leads
Automatically create a new lead in PerfexCRM the moment a survey response is received in Delighted. Eliminate manual data entry and capture every opportunity instantly.
📝
Capture every submitted feedback field
Map all available survey answers and ratings from Delighted into your PerfexCRM records instead of just basic contact info. Ensure your team has full context.
🚨
Create support tickets from negative feedback
Generate a support ticket in PerfexCRM automatically whenever a survey response indicates an issue or low score. Fast-track resolution for unhappy clients.
🔀
Route records based on survey ratings
Create a customer profile for high satisfaction scores or a support ticket for low scores. Direct your feedback to the right workflow automatically.
🔄
Keep customer profiles up to date
Update existing customer records in PerfexCRM with fresh feedback data whenever a new survey response comes in from Delighted.
🔍
Search and update existing accounts
Search for existing customer records in PerfexCRM before adding new feedback notes, preventing duplicate entries in your database.
📅
Schedule follow-up tasks automatically
Create a follow-up task in PerfexCRM for your account team as soon as a survey response is submitted in Delighted.
💬
Notify your team in Slack instantly
Send instant alerts to your Slack channels whenever a new survey response arrives and triggers a PerfexCRM update.
And much more...

Who is Delighted + PerfexCRM integration for?

Customer success managers, support leads, and business owners use this integration to turn valuable survey feedback into immediate CRM actions without manual data entry.

Customer success managers
Customer success managers
Support leads
Support leads
Account managers
Account managers
Sales operations teams
Sales operations teams
Project coordinators
Project coordinators
Operations directors
Operations directors
📈
Customer success managers
You're reviewing customer happiness scores manually but your CRM data only updates when someone exports survey results, so your satisfaction metrics are always lagging behind — this integration means every new survey response updates PerfexCRM instantly and your records stay current.
Support leads
You need to act fast on negative survey feedback, but responses sit unnoticed in your inbox until an agent checks them, delaying resolution — this integration means every critical survey response creates a PerfexCRM ticket immediately so your team can respond without delay.
🤝
Account managers
You answer to stakeholders who want to see client feedback tied directly to accounts, but your records have missing touchpoints — this integration means every Delighted survey response updates PerfexCRM automatically and your account history remains complete.
📊
Sales operations teams
The volume of customer feedback is too high for anyone to log in PerfexCRM by hand, causing missed lead opportunities — this integration means every positive survey response creates a PerfexCRM lead instantly and no potential pipeline is ever lost.
🛠️
Project coordinators
You own the next step after client onboarding feedback, but you depend on someone else to hand over survey notes — this integration means every survey response triggers PerfexCRM task creation automatically and handoffs happen without friction.
📁
Operations directors
You need a reliable history of customer interactions, but manual entry leaves frustrating gaps across your client database — this integration means every interaction in Delighted populates PerfexCRM reliably and your audit trail stays pristine.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate PerfexCRM + Delighted

Build and manage your PerfexCRM + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PerfexCRM + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Delighted to PerfexCRM?
Frequently Asked Questions
You can connect Delighted to PerfexCRM easily using 1-click workflows on Integrately. Choose from pre-built templates to sync survey responses into PerfexCRM leads, or ask Integrately AI to build custom multi-step automations with Slack, Gmail, and 1,500+ other apps.
Can I automatically create PerfexCRM leads from Delighted survey responses?
Frequently Asked Questions
Can I connect Delighted, PerfexCRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Delighted and PerfexCRM?
Frequently Asked Questions
How does Delighted handle survey responses in this integration?
Frequently Asked Questions
Can I update customer profiles in PerfexCRM using survey feedback?
Frequently Asked Questions
Do I need coding skills to automate Delighted and PerfexCRM?
Frequently Asked Questions
Is the Delighted and PerfexCRM integration free?
Frequently Asked Questions
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You Can Also Connect Delighted or PerfexCRM With 1500+ Other Apps

Delighted
Popular Delighted Integrations
Connect Delighted to survey, email, and analytics tools to capture and measure customer sentiment across channels.
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PerfexCRM
Popular PerfexCRM Integrations
Sync PerfexCRM with project management, invoicing, and support platforms to streamline your business operations.
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No popular apps found