Delighted + Marketo Integration

Integrate Delighted to Marketo in one click, or tell Integrately AI how you want each survey response handled. Sync customer happiness scores, update your marketing database, create records, and trigger targeted follow-ups automatically.

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1.
  • Delighted
    New survey response is received in Delighted Instant
Arrow Right
2.
  • Delighted
    Schedule a survey in Delighted
  • Marketo
    Create or update person in Marketo
  • Marketo
    Add Person to a list in Marketo
  • Marketo
    Search person in Marketo
  • Marketo
    Create or update custom object record in Marketo
  • Marketo
    Create or update opportunity in Marketo
  • Marketo
    Search Opportunity in Marketo
  • Marketo
    Search custom object record in Marketo

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Ready Workflows Ready Workflows for Delighted + Marketo Integration

Capture feedback responses, update contacts in your marketing platform, sync custom objects, and trigger targeted engagement, all in just one click.

Most popular automationsmost-popular-automations
Delighted + Marketo Integration

Create Marketo contact for new Delighted response

Automatically creating Marketo contact for new Delighted response can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Marketo contact can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Marketo flow

Route feedback data to your team channels, sync spreadsheets, and alert support reps the moment responses arrive. Pick a combination and activate it in one click.

Delighted
Marketo
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SalesforceSalesforce (4)
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SlackSlack (3)
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Google SheetsGoogle Sheets (3)
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HubspotHubspot (3)
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ZendeskZendesk (3)
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ZoomZoom (3)
D
M
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When a new survey response is received in Delighted, create or update a person in Marketo and create a contact in Salesforce
Survey feedback in Delighted immediately updates Marketo and creates a new contact in Salesforce without manual export work.
D
M
S
When a new survey response is received in Delighted, update Marketo records and log a task in Salesforce
Ensure your sales team follows up on customer feedback by automatically logging a task in Salesforce whenever Delighted receives a response.
D
M
S
Use Claude to evaluate Delighted survey sentiment, update Marketo, and update the lead record in Salesforce
Use Claude to analyse feedback tone from Delighted, update Marketo records, and update the matching lead stage in Salesforce.
D
M
S
S
When a new survey response is received in Delighted, update Marketo, create a Salesforce record, and notify your team on Slack
Sync feedback to Marketo and Salesforce while instantly alerting your revenue team on Slack.

Supported triggers and actions for Delighted and Marketo

Mix and match to build the exact automation you need

Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it →
Schedule a survey in Delighted
Schedules a survey
Try it →
Marketo
Marketo Triggers & Actions
No trigger is available
Create or update person in Marketo
Generates a new invoice
Try it →
Add Person to a list in Marketo
Adds a person to a list or group
Try it →
Search person in Marketo
Retrieves information about a person
Try it →
Create or update custom object record in Marketo
Creates or updates a custom object record
Try it →
Create or update opportunity in Marketo
Creates or updates a sales opportunity
Try it →
Search Opportunity in Marketo
Searches for a opportunity
Try it →
Search custom object record in Marketo
Searches for a custom object record
Try it →

What can you automate with Delighted + Marketo?

Streamline customer feedback collection and marketing engagement with automated workflows.

What you can automate?
🔄
Sync survey responses directly into Marketo
Automatically create or update person records in Marketo whenever a new survey response is received in Delighted. Eliminate manual data exports and keep your marketing platform up to date.
📋
Capture every submitted feedback field
Map all survey answers, ratings, and comments into separate Marketo custom object records instead of just basic contact info. Your database becomes a richer source for segmentation.
🔔
Alert the right team member instantly
Notify your account managers or customer success reps the moment a critical customer rating arrives. Ensure timely follow-up before satisfaction issues escalate.
🔀
Route records based on submitted score
Trigger different actions depending on whether a survey score indicates a promoter or a detractor. Send high scorers to engagement campaigns and low scorers to support.
🔄
Keep Marketo contact records updated
Continuously refresh existing person profiles with the latest survey scores and interaction timestamps. Maintain accurate customer health metrics across your systems.
🔍
Search and update instead of creating duplicates
Check if a person already exists in Marketo before creating a new record. Consolidate survey data neatly under existing profiles to maintain data hygiene.
📈
Manage opportunities and custom objects
Create or update custom object records and opportunities in Marketo based on survey milestones and feedback trends. Track customer lifecycle stages accurately.
🌐
Extend workflows to external apps
Connect Delighted and Marketo with Slack, Google Sheets, or Zendesk to broadcast updates, log spreadsheets, and manage tasks across your entire tech stack.
And much more...

Who is Delighted + Marketo integration for?

Connecting Delighted and Marketo helps customer success, marketing, and sales teams eliminate manual data entry and act on feedback instantly.

Performance marketers
Performance marketers
Customer success managers
Customer success managers
Account executives
Account executives
Marketing operations teams
Marketing operations teams
Support leads
Support leads
Revenue leaders
Revenue leaders
📈
Performance marketers
You're running feedback campaigns across multiple channels but your reporting database only updates when someone manually exports records, so the metrics you're optimising against are always outdated — with this integration, every new response lands in Marketo instantly and your dashboard stays current.
⚡
Customer success managers
You need to act fast on negative customer feedback, but response notifications sit buried in email threads until it is too late to retain the account — with this integration, every survey score triggers instant record updates so your team engages immediately.
🤝
Account executives
You answer to clients who want to see proactive engagement records, but stitching together survey notes by hand wastes valuable selling time — automations between these apps mean your CRM records update themselves and client progress stays fully visible.
⚙️
Marketing operations teams
The volume of incoming survey feedback is too high for anyone to keep up by hand, leading to missed lead updates and fragmented lists — automating both apps means every contact record and custom object stays synchronised without manual intervention.
🎯
Support leads
You own the customer retention step and depend on someone upstream to hand over feedback details, but manual handoffs cause crucial context to slip through the cracks — this integration means every piece of feedback reaches your workspace immediately.
📋
Revenue leaders
You need a reliable history of customer sentiment across the pipeline, but manual data entry keeps leaving frustrating gaps in your reporting database — connecting these apps means your historical records remain complete and audit-ready.
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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Delighted + Marketo

Build and manage your Delighted + Marketo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Delighted + Marketo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Delighted to Marketo?
Frequently Asked Questions
You can connect Delighted to Marketo in one click using ready-made templates on Integrately. Simply authenticate both apps, select your preferred workflow, and let Integrately AI handle field mapping instantly.
Can I automatically sync Delighted survey responses to Marketo contacts?
Frequently Asked Questions
Can I connect Delighted, Marketo, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Delighted and Marketo?
Frequently Asked Questions
How are survey scores mapped from Delighted to Marketo?
Frequently Asked Questions
Can I update existing Marketo records with Delighted feedback?
Frequently Asked Questions
Do I need coding skills to automate Delighted and Marketo?
Frequently Asked Questions
Is the Delighted and Marketo integration free?
Frequently Asked Questions
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You Can Also Connect Delighted or Marketo With 1500+ Other Apps

Delighted
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Marketo
Popular Marketo Integrations
Sync Marketo with analytics, project management, and customer support tools to keep campaign data aligned.
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