Delighted + Infinity Integration
Integrate Delighted to Infinity in one click, or tell Integrately AI how you want each survey response handled. Create project items from feedback, update boards, assign follow-up tasks, and notify your team automatically.
Free forever.Use premium features free for 14 days.1.
New survey response is received in Delighted Instant
Item is created in Infinity Instant- Item is updated in Infinity Instant
- Folder is created in Infinity
- Comment is created in Infinity Instant
- Comment is updated in Infinity Instant
- Board is created in Infinity
- Member is created in Infinity
2.
- Schedule a survey in Delighted
- Create item in Infinity
- Update item in Infinity
- Search item in Infinity
- Create folder in Infinity
- Search folder in Infinity
- Search member in Infinity
- Search board in Infinity
- Create comment in Infinity
- Get item by ID in Infinity
Trusted by experts at...
Ready Workflows for Delighted + Infinity Integration
Capture customer feedback, create project items, update boards, notify your team, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Delighted + Infinity flow
Route feedback data into CRMs, spreadsheets, and task managers the moment a survey comes in. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
Hubspot (3)
Hubspot (3) +
Notion (3)
Notion (3) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
Zendesk (3)
Zendesk (3) +
Google Sheets (3)
Google Sheets (3) D
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Create an Infinity item from every new Delighted survey response, and notify your team in Slack.
New survey responses instantly create project items in Infinity while your team hears about the feedback in Slack.
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When an Infinity item is updated, notify your support channel in Slack and schedule a follow-up survey in Delighted.
Keep your team aligned in Slack and trigger new Delighted surveys when Infinity items change status.
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If a Delighted survey response is negative, create an Infinity task and alert the priority channel in Slack.
Low survey scores automatically generate urgent Infinity tasks and trigger priority alerts in Slack.
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Use Claude to analyse Delighted survey sentiment, create an Infinity item, and notify your team in Slack.
Claude categorises survey sentiment before creating project items in Infinity and notifying Slack.
Supported triggers and actions for Delighted and Infinity
Mix and match to build the exact automation you need
What can you automate with Delighted + Infinity?
Discover the most powerful workflows for syncing customer happiness metrics directly into your project management workspace.
🔄
Sync survey responses to project boards
Automatically capture every new survey response in Delighted and turn it into a structured task item in Infinity without lifting a finger.
📝
Capture every submitted feedback field
Map detailed customer comments, ratings, and respondent metadata into separate Infinity item attributes for deeper analysis.
🔔
Alert your team instantly
Notify team members the moment critical customer feedback or low survey scores land in your workspace.
🔀
Route tasks based on survey ratings
Create urgent priority items for low satisfaction scores while routing positive responses into standard review lists.
🔄
Keep project items up to date
Automatically update existing Infinity items whenever feedback details or survey statuses change over time.
🔍
Search and prevent duplicates
Check existing project items before creation to ensure feedback is updated cleanly without cluttering your board.
📌
Handle later project status changes
Trigger automated workflows in Delighted or supporting tools when an Infinity task moves to resolved or complete.
💬
Extend your workflow to Slack
Connect Delighted and Infinity to Slack to broadcast new feedback items directly to your customer success channel.
And much more...
Who is Delighted + Infinity integration for?
Connect Delighted and Infinity to eliminate manual data entry, streamline customer feedback loops, and keep project boards updated automatically.
Customer experience analysts
Customer support leads
Project managers
Customer success teams
Product development leads
Operations managers
📈
Customer experience analysts
You're reviewing customer satisfaction scores across multiple touchpoints but your project board only updates when someone manually exports survey responses, so your metric tracking is always a few hours behind — with this integration, every new response lands in your workspace instantly and your data stays current.
⚡
Customer support leads
You need to act fast on critical customer feedback before issues escalate, but manual handoffs mean low ratings sit unnoticed in your inbox — automating both apps means every survey response generates an actionable task the moment it arrives so your team can respond immediately.
📋
Project managers
You answer to stakeholders who want to see real-time progress tied to customer sentiment, but manual updates leave gaps in your project tracking — connecting these apps means every piece of feedback populates your project items automatically and your boards always reflect reality.
🔄
Customer success teams
The volume of daily survey responses is too high for anyone to keep up with by hand, leading to missed follow-ups and unassigned accounts — with this integration, high-volume feedback is routed into organised project items effortlessly and nothing slips through the cracks.
🤝
Product development leads
You own the feature planning roadmap and depend on support teams to hand over user feedback, but important feature requests get buried in email threads — this integration means every survey comment flows straight into your planning workspace for immediate prioritisation.
🗂️
Operations managers
You need a reliable historical record of customer feedback, but manual logging leads to missing entries and fragmented tracking across tools — automating both apps means every survey response is captured accurately and your database remains completely up to date.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Delighted + Infinity
Build and manage your Delighted + Infinity automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Delighted + Infinity with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Delighted + Infinity Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Delighted to Infinity?
You can connect Delighted to Infinity in 1-click using ready-made workflows or ask Integrately AI to build the automation for you. It takes just minutes to link your accounts along with Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create Infinity tasks from Delighted survey responses?
Can I connect Delighted, Infinity, and Slack?
What is a good Zapier alternative for Delighted and Infinity?
How does Delighted data pass into Infinity?
Can I update Infinity project items when survey feedback changes?
Do I need coding skills to automate Delighted and Infinity?
Is the Delighted and Infinity integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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