Google Drive + Delighted Integration

Integrate Delighted to Google Drive in one click, or tell Integrately AI how you want each survey response handled. Capture customer feedback, generate text files, upload documents, and organize responses without lifting a finger.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Google Drive
    Comment is created in Google Drive
  • Google Drive
    File is created in Google Drive
  • Google Drive
    File is updated in Google Drive
  • Google Drive
    File is created in folder in Google Drive
  • Google Drive
    File is updated in folder in Google Drive
  • Google Drive
    Folder is created in Google Drive
  • Delighted
    New survey response is received in Delighted Instant
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2.
  • Google Drive
    Create comment in Google Drive
  • Google Drive
    Search multiple files in Google Drive
  • Google Drive
    Create folder in Google Drive
  • Google Drive
    Upload file in Google Drive
  • Google Drive
    Move file in Google Drive
  • Google Drive
    Share file in Google Drive
  • Google Drive
    Share folder in Google Drive
  • Google Drive
    Copy file in Google Drive
  • Google Drive
    Search file in Google Drive
  • Google Drive
    Create file from text in Google Drive
  • Google Drive
    Search folder in Google Drive
  • Google Drive
    Replace file in Google Drive
  • Google Drive
    Delete file in Google Drive
  • Delighted
    Schedule a survey in Delighted

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Ready Workflows Ready Workflows for Delighted + Google Drive Integration

Capture responses, create text files, upload documents, and store feedback securely, all in just one click.

Most popular automationmost-popular-automations
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Delighted + Google Drive flow

Send survey feedback to your team, update customer records, and trigger follow-up actions across your entire stack. Pick a combination and activate it in one click.

Google Drive
Delighted
+
SlackSlack (6)
+
ShopifyShopify (5)
+
ZendeskZendesk (5)
+
GmailGmail (5)
+
HubSpotHubSpot (5)
+
AirtableAirtable (5)
D
G
S
Create a text file in Google Drive for every new Delighted survey response, and notify your team on Slack
New Delighted survey responses immediately generate a text file in Google Drive and alert your team in Slack, keeping feedback organized and visible.
D
G
S
When a Delighted survey response contains negative feedback, create a Google Drive text file and alert your support channel in Slack
Negative Delighted survey responses automatically trigger a Google Drive text file and ping your support channel in Slack for rapid follow-up.
D
G
S
Use Claude to summarise every Delighted survey response, save the summary in Google Drive, and post the brief in Slack
Claude generates a clear summary of every Delighted survey response before saving it in Google Drive and sharing the brief on Slack.
D
G
S
When a Delighted survey response is received, upload the response document to Google Drive and notify your feedback channel in Slack
Survey responses received in Delighted are uploaded as files to Google Drive while your feedback channel is notified on Slack.
D
G
S
If a Delighted survey response score is 9 or 10, create a Google Drive file and celebrate the win in Slack
High-scoring Delighted survey responses create a Google Drive file and post a celebratory message in your company Slack channel.
D
G
Z
S
Turn every Delighted survey response into a Google Drive text file, create a Zendesk ticket, and notify your support team in Slack
Delighted survey responses create a Google Drive text file, open a Zendesk support ticket, and notify your team in Slack.

Supported triggers and actions for Google Drive and Delighted

Mix and match to build the exact automation you need

Google Drive
Google Drive Triggers & Actions
Comment is created in Google Drive
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File is created in Google Drive
Triggers the automation when a particular action in the workflow fails
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File is updated in Google Drive
Triggers the automation when a particular action in the workflow fails
Try it →
File is created in folder in Google Drive
Triggers the automation when a particular action in the workflow fails
Try it →
File is updated in folder in Google Drive
Triggers the automation when a particular action in the workflow fails
Try it →
Folder is created in Google Drive
Triggers the automation when a new folder is created
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Create comment in Google Drive
Add comment
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Search multiple files in Google Drive
Searches for multiple files stored in Google Drive
Try it →
Create folder in Google Drive
Creates a new folder in the designated location
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Upload file in Google Drive
Uploads a file to the particular location
Try it →
Move file in Google Drive
Move a particular file to a new location
Try it →
Share file in Google Drive
Shares a file
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Share folder in Google Drive
Shares a folder
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Copy file in Google Drive
Duplicate a file to another destination
Try it →
Search file in Google Drive
Searches for a file
Try it →
Create file from text in Google Drive
Generates a file from provided text content
Try it →
Search folder in Google Drive
Searches for a folder
Try it →
Replace file in Google Drive
Replaces an existing file with a new version
Try it →
Delete file in Google Drive
Deletes a file in Google Drive.
Try it →
Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it →
Schedule a survey in Delighted
Schedules a survey
Try it →

What can you automate with Delighted + Google Drive?

Streamline your customer feedback management by connecting survey responses directly to your cloud storage and team workflows.

What you can automate?
📁
Create cloud files from survey responses automatically
Save every new Delighted survey response as a text file or uploaded document in Google Drive the moment a customer submits feedback.
📝
Capture every submitted feedback field
Map all survey answers, ratings, and comments into your Google Drive documents instead of just capturing basic contact details.
🔔
Alert your team as soon as feedback arrives
Notify your support or success channels on Slack or via email the instant a new survey response is saved in your drive.
🔀
Route files based on survey scores
Send high ratings to promoter folders and low scores to urgent review directories depending on the submitted score.
🔄
Keep cloud documents updated in real time
Ensure your Google Drive folders always reflect the latest customer sentiment and survey data without manual file management.
🔍
Search and update existing records
Find matching files or create new entries in Google Drive to prevent duplicate documents and keep your storage clean.
⚠️
Handle low scores and negative feedback instantly
Trigger priority alerts and create dedicated follow-up files whenever a customer submits a critical rating.
Extend your workflow to team apps
Connect Delighted and Google Drive with tools like Slack or Zendesk to trigger multi-step team operations effortlessly.
And much more...

Who is Delighted + Google Drive integration for?

Connecting Delighted and Google Drive helps customer success teams, researchers, and managers instantly store, organize, and act on every piece of feedback without manual data entry.

Customer success directors
Customer success directors
Support team leads
Support team leads
Account managers
Account managers
Operations managers
Operations managers
Feedback coordinators
Feedback coordinators
Quality assurance specialists
Quality assurance specialists
📈
Customer success directors
You report on customer happiness metrics and base retention strategies on them, but your survey archives are always missing recent responses because exports happen manually — with this integration, every survey response lands in Google Drive instantly and your reports stay current.
🚨
Support team leads
You need to act fast when low scores arrive, and you find out about unhappy customers too late because feedback sits unread in your survey inbox — automating both apps means every survey response generates a cloud file immediately so your team can respond without delay.
🤝
Account managers
You answer to client stakeholders who want to see documented proof of satisfaction scores and reviews, but compiling files by hand takes hours — with this integration, every survey response is saved directly to your shared drive folders for effortless client reporting.
📊
Operations managers
The volume of survey feedback is too high for anyone to keep up by hand, leading to scattered documents and lost records across folders — connecting these apps means every submission is captured and filed automatically without manual sorting.
⚙️
Feedback coordinators
You own the next step in processing survey data and depend on someone upstream to hand over the exports, causing constant bottlenecks — automating both apps means every new response triggers cloud storage updates the second it arrives.
🗂️
Quality assurance specialists
You need a reliable history of customer sentiment and keep finding gaps in your archived documents due to missed manual downloads — this integration means every feedback file is stored securely with zero missing records.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Google Drive + Delighted

Build and manage your Google Drive + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google Drive + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Delighted to Google Drive?
Frequently Asked Questions
You can connect Delighted to Google Drive in just 1 click using ready workflows on Integrately. Select a template, link your accounts, and let automation handle your survey responses. You can also use Integrately AI to build custom multi-step workflows connecting apps like Slack and HubSpot.
Can I automatically save every Delighted survey response as a text file in Google Drive?
Frequently Asked Questions
Can I connect Delighted, Google Drive, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Delighted and Google Drive?
Frequently Asked Questions
How does Delighted handle survey responses in this integration?
Frequently Asked Questions
Can I organize Google Drive files into specific folders based on survey ratings?
Frequently Asked Questions
Do I need coding skills to automate Delighted and Google Drive?
Frequently Asked Questions
Is the Delighted and Google Drive integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Delighted or Google Drive With 1500+ Other Apps

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Google Drive
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