Zonka Feedback + Customerly Integration

Integrate Customerly to Zonka Feedback in one click, or tell Integrately AI how you want each lead handled. Trigger targeted feedback surveys, update your CRM records, alert your team, and track responses automatically.

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1.
  • Zonka Feedback
    Survey response is received in Zonka Feedback
  • Customerly
    Lead is created in Customerly Instant
  • Customerly
    User is created in Customerly Instant
  • Customerly
    User is tagged in Customerly Instant
  • Customerly
    User is unsubscribed in Customerly Instant
  • Customerly
    Lead converted to user in Customerly Instant
Arrow Right
2.
  • Zonka Feedback
    Send sms survey in Zonka Feedback
  • Zonka Feedback
    Send email survey in Zonka Feedback
  • Customerly
    Create user in Customerly
  • Customerly
    Add tag to user in Customerly
  • Customerly
    Create lead in Customerly

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Ready Workflows Ready Workflows for Customerly + Zonka Feedback Integration

Capture leads, trigger feedback surveys, organise responses, keep records updated, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
Zonka Feedback + Customerly Integration

Create Customerly contact for new Zonka Feedback response

When someone completes your Zonka Feedback, a new contact is automatically created in your Customerly. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Zonka Feedback is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Zonka Feedback - Customerly integration set up makes it easy to manage your customer relationships and grow your business.
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Connect more apps to your Customerly + Zonka Feedback flow

Connect customer data to your CRM, messaging apps, and spreadsheets the moment feedback arrives. Pick a combination and activate it in one click.

Zonka Feedback
Customerly
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
StripeStripe (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
TypeformTypeform (3)
C
S
Z
When a lead is created in Customerly, create a customer in Shopify and send an email survey in Zonka Feedback
New Customerly leads instantly appear in Shopify as customers and trigger an email survey in Zonka Feedback, removing manual data entry.
Z
S
C
When a survey response is received in Zonka Feedback, create a customer in Shopify and add a tag to user in Customerly
Survey responses received in Zonka Feedback update your Shopify customer records and tag the user in Customerly automatically.
C
S
Z
When a user is created in Customerly, create an order in Shopify and send an sms survey in Zonka Feedback
New Customerly users generate an order in Shopify and receive an SMS survey through Zonka Feedback instantly.

Supported triggers and actions for Zonka Feedback and Customerly

Mix and match to build the exact automation you need

Zonka Feedback
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
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Send sms survey in Zonka Feedback
Sends out sms surveys to collect customer feedback
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Send email survey in Zonka Feedback
Sends an email survey
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Customerly
Customerly Triggers & Actions
Instant
Lead is created in Customerly
Triggers the automation when a new lead is created
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Instant
User is created in Customerly
Triggers the automation when a new user is created
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Instant
User is tagged in Customerly
Triggers the automation when a user is tagged
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Instant
User is unsubscribed in Customerly
Triggers the automation when a user is unsubscribed
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Instant
Lead converted to user in Customerly
Triggers the automation when a lead is successfully converted into a user
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Create user in Customerly
Generates a new user account
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Add tag to user in Customerly
Assigns a tag to a user based on particular criteria
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Create lead in Customerly
Generates new leads for potential customers
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What can you automate with Customerly + Zonka Feedback?

Streamline your customer engagement and feedback collection by connecting Customerly and Zonka Feedback into seamless automated workflows.

What you can automate?
🎯
Trigger email surveys for every new lead
Send an email survey in Zonka Feedback automatically the moment a lead is created in Customerly. Engage new prospects immediately while their interest is fresh.
📋
Capture every submitted feedback field
Map all survey response data from Zonka Feedback into your Customerly records instead of only basic names and emails. Your CRM becomes a complete source for review.
🔔
Alert your team instantly on survey replies
Notify your support channel the second a survey response is received in Zonka Feedback. Ensure your team responds to feedback without delay.
🔀
Route users based on submitted responses
Add specific tags in Customerly or trigger SMS surveys in Zonka Feedback depending on the exact rating or answers a customer submits.
🔄
Keep customer records updated continuously
Update user profiles in Customerly whenever survey responses or contact details change in Zonka Feedback. Eliminate stale information across your tools.
🔍
Prevent duplicate records across systems
Search existing profiles before creating new users or leads between Customerly and Zonka Feedback. Maintain a clean database without redundant entries.
⏳
Automate follow-ups after survey completion
Trigger secondary SMS surveys or update customer statuses in Customerly after a response is received in Zonka Feedback. Handle post-survey workflows effortlessly.
🔗
Extend your workflow to Google Sheets
Log every Customerly lead and Zonka Feedback survey response directly into Google Sheets alongside your core automation. Keep all teams informed.
And much more...

Who is Customerly + Zonka Feedback integration for?

Customer success teams, e-commerce managers, and marketers connect Customerly and Zonka Feedback to automate feedback collection, eliminate manual data entry, and keep customer records updated.

Data analysts and reporting managers
Data analysts and reporting managers
Customer success leads
Customer success leads
Client account managers
Client account managers
E-commerce store operators
E-commerce store operators
Operations coordinators
Operations coordinators
Admin and compliance officers
Admin and compliance officers
📈
Data analysts and reporting managers
You're reviewing satisfaction scores and campaign metrics but your tracking spreadsheets only update when someone manually exports survey data, so the feedback counts you're optimising against are always a few hours behind — with this integration, every survey response populates your records instantly and your data stays current.
⚡
Customer success leads
You need to act fast on negative feedback and customer inquiries, but you find out about survey responses too late because records live in separate tabs — automating both apps means every rating triggers immediate CRM updates and alerts so you can respond before issues escalate.
🤝
Client account managers
You answer to stakeholders who want to see regular progress updates and satisfaction scores, but compiling manual reports takes hours every week — connecting these apps means your CRM and feedback metrics update continuously without manual collation.
🛒
E-commerce store operators
The volume of new customer signups and purchase feedback is too high for anyone to keep up with by hand, leading to missed survey opportunities — this integration means every new lead and customer event triggers automated feedback campaigns instantly.
🔄
Operations coordinators
You own the customer onboarding workflow and depend on someone upstream to manually hand over lead details before you can send satisfaction surveys — automating both apps means contact records flow directly from your CRM into your feedback platform without human delay.
📋
Admin and compliance officers
You need a reliable history of customer interactions and consent records, but you keep finding gaps caused by manual copy-pasting between systems — with this integration, every lead creation and survey response is logged accurately with zero missing entries.
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Why choose Integrately to automate Zonka Feedback + Customerly

Build and manage your Zonka Feedback + Customerly automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zonka Feedback + Customerly with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
AI that builds your automations
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24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect Customerly to Zonka Feedback?
Frequently Asked Questions
You can connect Customerly to Zonka Feedback in 1-click using ready-made templates on Integrately or ask Integrately AI to build the integration for you. It takes seconds to link your accounts along with popular apps like Shopify, Slack, and Google Sheets.
Can I automatically send Zonka Feedback surveys when a new lead is created in Customerly?
Frequently Asked Questions
Can I connect Customerly, Zonka Feedback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Customerly and Zonka Feedback?
Frequently Asked Questions
How does Customerly handle lead data during survey triggers?
Frequently Asked Questions
How are survey responses from Zonka Feedback synced back to Customerly?
Frequently Asked Questions
Do I need coding skills to automate Customerly and Zonka Feedback?
Frequently Asked Questions
Is the Customerly and Zonka Feedback integration free?
Frequently Asked Questions
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