Customerly + Metricool Integration
Integrate Customerly to Metricool in one click, or tell Integrately AI how you want each lead handled. Capture GMB reviews, create leads, update customer records, and trigger instant follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Lead is created in Customerly Instant- User is created in Customerly Instant
- User is tagged in Customerly Instant
- User is unsubscribed in Customerly Instant
- Lead converted to user in Customerly Instant
Post is published successfully in Metricool- Post is scheduled in Metricool
- Post failed to publish in Metricool
- Conversation is created (in a Network) in Metricool
- GMB is reviewed in Metricool
- Draft is added in planner in Metricool
2.
- Create user in Customerly
- Add tag to user in Customerly
- Create lead in Customerly
- Schedule post in Metricool
- Create post in autolist in Metricool
- Get post by id in Metricool
- Send reply to GMB review in Metricool
- Send a reply to conversation in Metricool
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Ready Workflows for Customerly + Metricool Integration
Capture reviews, create leads, sync customer records, alert your team, and trigger targeted follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Customerly + Metricool flow
Sync customer data with accounting, messaging, marketing, and analytics tools to keep your entire stack working together. Pick a combination and activate it in one click.
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Shopify (5)
Shopify (5) +
Meta (4)
Meta (4) +
Mailchimp (4)
Mailchimp (4) +
Stripe (4)
Stripe (4) +
Slack (4)
Slack (4) +
Google Analytics 4 (4)
Google Analytics 4 (4) S
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Create a Customerly lead from every new Shopify order, and schedule a confirmation post in Metricool
New Shopify orders instantly generate a lead in Customerly and schedule a campaign update in Metricool without manual data entry.
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When a Shopify customer is created, add a tag to the user in Customerly and send a reply to conversation in Metricool
Shopify customer accounts automatically tag users in Customerly and trigger social replies in Metricool.
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When a Shopify order is fulfilled, create a user in Customerly and update post in autolist Copy with postman curl in Metricool
Fulfilled Shopify orders update user profiles in Customerly and adjust scheduled social lists in Metricool.
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If a Shopify order total exceeds a threshold, create a lead in Customerly and schedule a high-priority post in Metricool
High-value Shopify orders create VIP leads in Customerly and trigger priority marketing campaigns in Metricool.
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Use Claude to analyse Shopify order feedback, create a lead in Customerly, and schedule a response post in Metricool
AI analyses Shopify order notes, logs categorized leads in Customerly, and schedules tailored Metricool posts.
Supported triggers and actions for Customerly and Metricool
Mix and match to build the exact automation you need
Customerly Triggers & Actions
Metricool Triggers & Actions
Post is published successfully in Metricool
Triggers the automation when a post is successfully published
Try it → Post is scheduled in Metricool
Triggers the automation when a post is scheduled to be published
Try it → Conversation is created (in a Network) in Metricool
Triggers the automation when a conversation is created in a network
Try it → GMB is reviewed in Metricool
Triggers the automation when a Google My Business listing is reviewed
Try it → Draft is added in planner in Metricool
Triggers the automation when a new draft is added to the planner
Try it → What can you automate with Customerly + Metricool?
Streamline your CRM data entry and social media planning with powerful, automated workflows.
🔄
Sync customer leads and social reviews
Automatically create a lead in Customerly whenever a new review or conversation is logged in Metricool, keeping your sales pipeline up to date.
📋
Capture every submitted review field
Map all available GMB review details and conversation parameters into Customerly instead of just basic contact information.
🔔
Alert your team instantly on key events
Notify your team the moment a high-value customer review arrives or a marketing campaign goes live.
🔀
Route records based on review sentiment
Send positive reviews to marketing lists in Customerly while routing critical feedback directly to support channels.
📝
Keep customer records updated continuously
Automatically update user tags, statuses, and lead stages in Customerly as your Metricool campaigns progress.
🔍
Prevent duplicate entries effortlessly
Search existing customer lists before creating new records, ensuring your CRM remains clean and organized.
⚙️
Handle later status changes and failures
Trigger automated follow-up workflows whenever a scheduled Metricool post fails or a customer status shifts.
🔗
Extend flows to popular messaging apps
Connect Customerly and Metricool with Slack or other business tools to build comprehensive multi-step pipelines.
And much more...
Who is Customerly + Metricool integration for?
Marketing and support teams connect Customerly and Metricool to eliminate manual data entry, streamline customer engagement, and keep social analytics perfectly aligned.
Performance marketers
Customer support leads
Social media managers
E-commerce store owners
Sales reps
Operations managers
📈
Performance marketers
You're running multi-channel campaigns but your customer CRM only updates when someone manually exports leads, so the conversion counts you're optimising against are always a few hours behind — with this integration, every new lead lands in Customerly instantly and your data stays current.
⚡
Customer support leads
You manage social conversations and reviews across platforms but find out about frustrated customers too late to save the relationship — with this integration, every Metricool interaction triggers immediate customer updates in Customerly so your team can act fast.
📊
Social media managers
You report on social performance and lead generation to stakeholders who demand exact proof of ROI, but manual reporting leaves frustrating gaps in your tracking — with this integration, every published post and review syncs cleanly with your CRM records.
🛒
E-commerce store owners
Your customer volume is growing too fast for anyone to keep up by hand, resulting in missed follow-ups and unorganized buyer histories — with this integration, customer data flows automatically between your sales platform and marketing planner.
🤝
Sales reps
You own the conversion step and depend on marketing campaigns to hand over qualified prospects without delay — with this integration, leads captured through social touchpoints land in your CRM the moment they occur.
🗂️
Operations managers
You need a reliable, gap-free history of customer touchpoints and social campaign results for auditing and forecasting — with this integration, every record is created and updated automatically without human error.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Customerly + Metricool
Build and manage your Customerly + Metricool automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Customerly + Metricool with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect Customerly + Metricool Now 
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Frequently Asked Questions
How do I connect Customerly to Metricool?
You can connect Customerly to Metricool in just 1 click using ready templates or by asking Integrately AI to build your custom workflow. It connects your CRM data with social analytics instantly alongside 1,500+ other apps.
Can I automatically create leads in Customerly from new GMB reviews in Metricool?
Can I connect Customerly, Metricool, and Slack?
What is a good Zapier alternative for Customerly and Metricool?
How do customer records update between Customerly and Metricool?
Can I track social reviews and conversations in Customerly?
Do I need coding skills to automate Customerly and Metricool?
Is the Customerly and Metricool integration free?
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