Customerly + Erxes Integration

Integrate Customerly to Erxes in one click, or tell Integrately AI how you want each submission handled. Capture form responses, create new leads, update your CRM, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Customerly
    Lead is created in Customerly Instant
  • Customerly
    User is created in Customerly Instant
  • Customerly
    User is tagged in Customerly Instant
  • Customerly
    User is unsubscribed in Customerly Instant
  • Customerly
    Lead converted to user in Customerly Instant
  • Erxes
    Customer is created in Erxes Instant
  • Erxes
    Customer is updated in Erxes Instant
  • Erxes
    Customer is deleted in Erxes Instant
  • Erxes
    Form submission is received in Erxes Instant
  • Erxes
    Company is created in Erxes Instant
  • Erxes
    Company is updated in Erxes Instant
  • Erxes
    Company is deleted in Erxes Instant
  • Erxes
    Admin sends engagement message in Erxes Instant
  • Erxes
    Customer sends a message in Erxes Instant
  • Erxes
    Admin sent message in Erxes Instant
  • Erxes
    Knowledge base is created in Erxes Instant
  • Erxes
    Knowledge base is updated in Erxes Instant
  • Erxes
    Knowledge base is deleted in Erxes Instant
Arrow Right
2.
  • Customerly
    Create user in Customerly
  • Customerly
    Add tag to user in Customerly
  • Customerly
    Create lead in Customerly

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Ready Workflows Ready Workflows for Customerly + Erxes Integration

Capture form submissions, create new leads in Customerly, tag users, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Erxes + Customerly Integration

Create Customerly contact for new Erxes contact

There are many reasons why someone might choose to use two different marketing tools. One common reason is - the ability to reach a wider audience.

For example, if one tool is better suited for reaching customers in a certain geographic region, while another is better for reaching customers of a certain age group, using both can help businesses reach their target market more effectively.

Integration of your new Customerly contact and Erxes contact can help make sure that your messages are coordinated and that you're taking full advantage of all your channels. It can also help reduce the amount of time you spend managing different tools and platforms.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Customerly + Erxes flow

Connect your favorite tools to capture submissions, update your CRM, notify your team, and trigger automated follow-ups. Pick a combination and activate it in one click.

Customerly
Erxes
+
ShopifyShopify (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
HubSpotHubSpot (3)
+
CalendlyCalendly (3)
E
C
S
When an Erxes form submission arrives, create a lead in Customerly and create a customer in Shopify
Erxes form submissions create a new lead in Customerly and immediately add a customer in Shopify, so your store records stay fully synced.
E
C
S
When a customer sends a message in Erxes, create a lead in Customerly and create an order in Shopify
Customer messages in Erxes trigger a lead in Customerly and generate an order in Shopify instantly, streamlining your sales pipeline.
E
C
S
Use Claude to analyse Erxes form submissions, create a lead in Customerly, and create a customer in Shopify
Use Claude to evaluate Erxes submissions, create a lead in Customerly, and set up the customer profile in Shopify automatically.

Supported triggers and actions for Customerly and Erxes

Mix and match to build the exact automation you need

Customerly
Customerly Triggers & Actions
Instant
Lead is created in Customerly
Triggers the automation when a new lead is created
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Instant
User is created in Customerly
Triggers the automation when a new user is created
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Instant
User is tagged in Customerly
Triggers the automation when a user is tagged
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Instant
User is unsubscribed in Customerly
Triggers the automation when a user is unsubscribed
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Instant
Lead converted to user in Customerly
Triggers the automation when a lead is successfully converted into a user
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Create user in Customerly
Generates a new user account
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Add tag to user in Customerly
Assigns a tag to a user based on particular criteria
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Create lead in Customerly
Generates new leads for potential customers
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Erxes
Erxes Triggers & Actions
Instant
Customer is created in Erxes
Triggers the automation when a new customer is created
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Instant
Customer is updated in Erxes
Triggers the automation when customer details are updated
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Instant
Customer is deleted in Erxes
Triggers the automation when a customer is removed from the database
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Instant
Form submission is received in Erxes
Triggers the automation when a form is filled
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Instant
Company is created in Erxes
Triggers the automation when a new company is created
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Instant
Company is updated in Erxes
Triggers the automation when a company is updated
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Instant
Company is deleted in Erxes
Triggers the automation when a company is deleted
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Instant
Admin sends engagement message in Erxes
Triggers the automation when an admin sends an engagement message to a contact
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Instant
Customer sends a message in Erxes
Triggers the automation when a customer sends a message
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Instant
Admin sent message in Erxes
Triggers the automation when the admin sends a message to someone
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Instant
Knowledge base is created in Erxes
Triggers the automation when new knowledge base is created
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Instant
Knowledge base is updated in Erxes
Triggers the automation when a knowledge base is modified
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Instant
Knowledge base is deleted in Erxes
Triggers the automation when a knowledge base is deleted
Try it →
No action is available

What can you automate with Customerly + Erxes?

Streamline your customer engagement and sales pipeline by automating everyday workflows between Erxes and Customerly.

What you can automate?
🔄
Create Customerly leads from Erxes submissions
Automatically create a new lead in Customerly the moment a visitor submits a form in Erxes. Eliminate manual data entry and capture every prospect instantly.
📋
Capture every submitted chat field
Map all custom answers and form fields collected during Erxes chatbot conversations directly into Customerly without losing important details.
🔔
Alert your team about new chats
Notify the right team member immediately whenever a customer sends a message or submits a form in Erxes, ensuring rapid response times.
🔀
Route leads based on form answers
Apply different tags or create specific lead types in Customerly depending on the specific options or values selected by the user in Erxes.
📝
Keep customer profiles updated in real time
Automatically update customer information in Customerly whenever company or contact details are modified in Erxes.
🔍
Prevent duplicate records in your CRM
Check existing customer records in Customerly before creating new ones, updating profiles cleanly when returning users submit new forms.
⏱️
Manage customer lifecycle events
Trigger automated actions in Customerly when customer records are updated, tagged, or modified based on ongoing Erxes engagement.
🔌
Extend your workflow to Slack or Google Sheets
Send Erxes form submissions to Customerly and simultaneously log the data in Google Sheets or notify your team on Slack in one seamless flow.
And much more...

Who is Customerly + Erxes integration for?

Connecting Customerly and Erxes helps customer success, support, and marketing teams streamline lead capture, eliminate manual data entry, and keep every conversation organised.

Marketing managers
Marketing managers
Customer support leads
Customer support leads
Account managers
Account managers
E-commerce store owners
E-commerce store owners
Sales representatives
Sales representatives
Operations directors
Operations directors
📈
Marketing managers
You review campaign submissions to measure lead generation, but your reports only update when someone manually exports data from your chatbot, so your conversion counts are always hours behind — with this integration, every new form submission lands in your CRM instantly and your pipeline stays current.
Customer support leads
You need to respond to customer queries immediately, but messages in your chatbot sit unnoticed until someone checks the inbox manually, so urgent enquiries wait too long — this integration means every incoming customer message creates a lead instantly so your team can act without delay.
📊
Account managers
You report to stakeholders on client engagement metrics, but gathering conversation logs takes hours of cross-referencing between platforms, so your updates are always delayed — automating both apps means every interaction is logged immediately and your client reports are always ready.
🛒
E-commerce store owners
Your store receives high volumes of visitor chats and form submissions daily, but your team cannot keep up with manual entry, so potential buyers slip through the cracks — automating both apps means every submission creates a customer record instantly and no lead is ever missed.
💼
Sales representatives
You depend on marketing to hand over qualified leads from chat interactions, but manual handoffs cause friction and lost context, so follow-ups get delayed — this integration means every Erxes submission is added to Customerly the second it arrives so you can start outreach immediately.
🗂️
Operations directors
You rely on a complete customer history for auditing and analysis, but manual data transfers leave missing records and inconsistent customer profiles, so your database has blind spots — with this integration, every customer event and submission is tracked reliably without manual gaps.
Our team

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Why choose Integrately to automate Customerly + Erxes

Build and manage your Customerly + Erxes automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Customerly + Erxes with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Customerly to Erxes?
Frequently Asked Questions
You can connect Customerly to Erxes instantly using 1-click ready workflows or ask Integrately AI to build custom automations with apps like Slack, Google Sheets, and HubSpot.
How do I automatically sync Erxes form submissions to Customerly?
Frequently Asked Questions
Can I connect Customerly, Erxes, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Customerly and Erxes?
Frequently Asked Questions
How does Customerly handle lead data from Erxes chats?
Frequently Asked Questions
Can Erxes trigger automated user tags in Customerly?
Frequently Asked Questions
Do I need coding skills to automate Customerly and Erxes?
Frequently Asked Questions
Is the Customerly and Erxes integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Customerly or Erxes With 1500+ Other Apps

Customerly
Popular Customerly Integrations
Connect Customerly to CRMs, email marketing platforms, and analytics tools to manage and scale your customer engagement.
Erxes
Popular Erxes Integrations
Sync Erxes with helpdesk software, messaging apps, and database tools to keep your chatbot data working across your stack.
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Erxes Integrations arrow right
No popular apps found