Customer.io + Mautic Integration

Integrate Customer.io to Mautic in one click, or tell Integrately AI how you want each contact handled. Create or update your person profiles, add them to segments, log custom events, and keep both platforms completely synced.

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1.
  • Mautic
    Contact is created in Mautic Instant
  • Mautic
    Contact is updated in Mautic Instant
  • Mautic
    Contact points is changed in Mautic Instant
  • Mautic
    Form is submitted in Mautic Instant
  • Mautic
    Email viewed in Mautic Instant
  • Mautic
    Landing page visited by a contact in Mautic Instant
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2.
  • Customer.io
    Add person to segment in Customer.io
  • Customer.io
    Create or Update Person in Customer.io
  • Customer.io
    Create event in Customer.io
  • Customer.io
    Create anonymous event in Customer.io
  • Mautic
    Create or update contact in Mautic
  • Mautic
    Add contact to segment in Mautic
  • Mautic
    Search contact in Mautic
  • Mautic
    Create or update company in Mautic
  • Mautic
    Search company in Mautic

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Ready Workflows Ready Workflows for Customer.io + Mautic Integration

Capture new contacts, update person records, assign segments, and log behavioural events, all in just one click.

Most popular automationsmost-popular-automations
Mautic + Customer.io Integration

Create Customer.io person for new Mautic contact

There are many reasons why someone might choose to use two different marketing tools. One common reason being - able to reach a wider audience. For example, if one tool is better suited for reaching customers in a certain geographic region, while another is better for reaching customers of a certain age group, using both can help businesses reach their target market more effectively.

Thus, integration of your new Customer.io person and Mautic contact can help make sure that your messages are coordinated and that you're taking full advantage of all your channels. It can also help reduce the amount of time you spend managing different tools and platforms.
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Mautic + Customer.io Integration

Create Customer.io person for new Mautic form submission

Automatically creating Customer.io person for new Mautic form submission can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Customer.io person can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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Activate
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Customer.io + Mautic flow

Connect form submissions, store orders, and email campaigns to enrich your customer data across platforms. Pick a combination and activate it in one click.

Customer.io
Mautic
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ShopifyShopify (6)
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TypeformTypeform (5)
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MailchimpMailchimp (4)
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StripeStripe (4)
+
Google Analytics 4Google Analytics 4 (3)
+
CalendlyCalendly (4)
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When a Shopify order is created, create or update a person in Customer.io and update the contact in Mautic.
Every new Shopify order immediately updates your Customer.io person profiles and Mautic contact records without manual data entry.
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When a Shopify customer is created, add them to your Customer.io segment and update Mautic contacts.
New Shopify customers automatically join your target segments in Customer.io and Mautic for immediate campaigns.
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When an order is fulfilled in Shopify, log an event in Customer.io and search for the contact in Mautic.
Fulfilled orders trigger custom events in Customer.io while verifying your contact records in Mautic.
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If a Shopify order value exceeds $200, create a high-value person profile in Customer.io and update Mautic.
High-value Shopify orders immediately update your VIP person profiles in Customer.io and Mautic.
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Use Claude to summarise Shopify order feedback, log an event in Customer.io, and update Mautic contacts.
Claude analyses customer notes from Shopify orders before logging engagement events in Customer.io and Mautic.
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When a Shopify checkout is abandoned, log an anonymous event in Customer.io and search for the contact in Mautic.
Abandoned checkouts trigger anonymous tracking events in Customer.io and verify contact records in Mautic.

Supported triggers and actions for Customer.io and Mautic

Mix and match to build the exact automation you need

Customer.io
Customer.io Triggers & Actions
No trigger is available
Add person to segment in Customer.io
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Create or Update Person in Customer.io
Generates a new invoice
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Create event in Customer.io
Adds a new contact to the contact list
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Create anonymous event in Customer.io
Creates a confidential gathering without disclosing organizer's identity
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Mautic
Mautic Triggers & Actions
Instant
Contact is created in Mautic
Triggers the automation when a new contact is created
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Instant
Contact is updated in Mautic
Triggers the automation when a contact is updated
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Instant
Contact points is changed in Mautic
Triggers the automation when contact points are updated
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Instant
Form is submitted in Mautic
Triggers the automation when a form is filled
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Instant
Email viewed in Mautic
Triggers the automation when an engagement action is created or modified
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Instant
Landing page visited by a contact in Mautic
Triggers the automation when a particular landing page is visited by any contact
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Create or update contact in Mautic
Adds or update contact information
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Add contact to segment in Mautic
Adds a new contact to a segment for targeted communication
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Search contact in Mautic
Finds and retrieves contact information
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Create or update company in Mautic
Creates or update company profile with the latest information
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Search company in Mautic
Finds information about a company
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What can you automate with Customer.io + Mautic?

Streamline your marketing automation and customer messaging by connecting Mautic triggers directly to Customer.io profiles and events.

What you can automate?
🔄
Sync Mautic contacts to Customer.io person profiles automatically
Create or update a Customer.io person the moment a new contact is created in Mautic, keeping your user databases perfectly synchronized without manual data entry.
📋
Capture every submitted form field completely
Map detailed Mautic form submission data straight into Customer.io custom attributes and person profiles for deeper behavioral analysis.
🔔
Alert your team instantly when a contact engages
Send immediate notifications whenever a contact views an email or visits a landing page in Mautic, keeping your team responsive.
🔀
Route contacts based on submitted form data
Add contacts to specific Customer.io segments or Mautic segments depending on the specific options they select during form submissions.
📝
Keep person records and contact details current
Automatically update existing Customer.io profiles whenever contact details or points change in Mautic, preventing outdated information.
🔍
Create or update contacts without duplicates
Use intelligent upsert actions to check existing records in both Customer.io and Mautic before creating new entries.
⏱️
Manage lifecycle stages from email and page activity
Trigger specific Customer.io events when contacts visit landing pages or view emails in Mautic to track user journeys accurately.
🛍️
Connect your marketing stack with Shopify orders
Trigger Customer.io person updates and Mautic contact syncs automatically whenever a new order is placed in Shopify.
And much more...

Who is Customer.io + Mautic integration for?

Product teams, marketers, and customer success managers use this integration to keep user data synchronised and streamline multi-channel communication without manual data entry.

Performance marketers
Performance marketers
Customer success managers
Customer success managers
Agency account managers
Agency account managers
Growth teams
Growth teams
Sales reps
Sales reps
Operations leads
Operations leads
📈
Performance marketers
You're tracking form submissions in Mautic but your Customer.io user profiles stay empty until someone runs a manual export, so your campaign targeting is always working with outdated data — automating both apps means every new submission updates your person records instantly.
⚡
Customer success managers
You monitor user behavior events in Customer.io to spot engaged users, but Mautic contacts aren't updated in real time, so outreach delays happen when leads peak — this integration means every contact status update reflects immediately across platforms.
🤝
Agency account managers
You present campaign analytics compiled from Mautic to clients, but event data missing from Customer.io creates discrepancies in your reporting — with this integration, all engagement data syncs smoothly for accurate client reviews.
📊
Growth teams
You handle high volumes of form entries in Mautic, but manually copying them over to Customer.io creates bottlenecks and missed person records — automating both apps means every contact creates or updates person profiles instantly.
🛒
Sales reps
You wait for Mautic contact points to change before following up, but delayed syncs mean leads cool down before you reach out — integrating these apps means every point change triggers immediate follow-up workflows.
🗂️
Operations leads
You maintain customer records across Mautic and Customer.io, but mismatched segments lead to fragmented communication history — this integration means your contact segments and person data stay perfectly aligned.
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Why choose Integrately to automate Customer.io + Mautic

Build and manage your Customer.io + Mautic automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Customer.io + Mautic with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Customer.io to Mautic?
Frequently Asked Questions
You can connect Customer.io to Mautic instantly using 1-click workflows or ask Integrately AI to build custom automations with Shopify, Typeform, and Mailchimp.
Can I automatically sync Mautic contacts to Customer.io person profiles?
Frequently Asked Questions
Can I connect Customer.io, Mautic, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Customer.io and Mautic?
Frequently Asked Questions
How does Customer.io handle person updates and events in this integration?
Frequently Asked Questions
How are Mautic contact points and forms synchronized?
Frequently Asked Questions
Do I need coding skills to automate Customer.io and Mautic?
Frequently Asked Questions
Is the Customer.io and Mautic integration free?
Frequently Asked Questions
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