Crisp + WhatsApp Integration

Integrate Crisp to WhatsApp in one click, or tell Integrately AI how you want each conversation handled. Send a WhatsApp message, update your contacts, search conversations, and trigger follow-ups automatically.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Crisp + WhatsApp Integration

Send messages, create contacts, update conversation data, alert your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Crisp + WhatsApp Integration

Send WhatsApp message for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a message through WhatsApp letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - WhatsApp integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Crisp + WhatsApp flow

Streamline support and communication by syncing your customer chats with CRM records, support tickets, and team alerts. Pick a combination and activate it in one click.

Crisp
WhatsApp
+
HubspotHubspot (4)
+
ZendeskZendesk (4)
+
SlackSlack (4)
+
ShopifyShopify (4)
+
StripeStripe (4)
+
Google SheetsGoogle Sheets (4)
C
W
H
When a conversation is created in Crisp, send a WhatsApp message and create a contact in HubSpot
Every new Crisp conversation triggers an instant WhatsApp message while creating a contact in HubSpot, eliminating manual data entry.
C
W
H
When a message is received in Crisp, send a WhatsApp template message and create a deal in HubSpot
Incoming Crisp messages instantly send a template WhatsApp response and open a new deal in HubSpot for your sales team.
C
W
H
When a conversation status is changed in Crisp, send a WhatsApp message and update the contact in HubSpot
Status changes in Crisp trigger automated WhatsApp updates and keep HubSpot contact records synchronized.
C
W
H
Use Claude to analyse whether new Crisp conversations match buyer criteria. If they do, send a WhatsApp template message and create a contact in HubSpot
Claude evaluates incoming Crisp chats, triggering targeted WhatsApp templates and HubSpot contact creation for qualified leads.

Supported triggers and actions for Crisp and WhatsApp

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
Try it →
Instant
Message is received in Crisp
Triggers the automation when a new message is received
Try it →
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it →
Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it →
Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it →
Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
Try it →
Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it →
Create contact in Crisp
Adds a new contact to the database
Try it →
Search contact in Crisp
Finds and retrieves contact information
Try it →
Update contact in Crisp
Updates contact information with new details
Try it →
Add a user event in Crisp
Adds a new user event
Try it →
Search conversation in Crisp
Searches for keywords within a conversation
Try it →
Set contact custom data in Crisp
Sets custom data for a contact
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Crisp + WhatsApp?

Streamline your customer communications by connecting Crisp and WhatsApp for instant messaging, contact management, and real-time updates.

What you can automate?
💬
Send WhatsApp messages from new Crisp chats
Trigger instant WhatsApp messages automatically the moment a new conversation is created in Crisp. Keep communication flowing across channels without manual intervention.
📋
Capture every submitted custom data field
Map all available Crisp conversation custom data into separate database columns instead of basic text. Your records become a more useful source for review and follow-up.
🔔
Tell the right team member instantly
Notify assigned support agents on WhatsApp or team channels as soon as a new message is received in Crisp. Eliminate delays in customer response times.
🔀
Route messages based on conversation status
Send different WhatsApp message templates depending on whether a Crisp conversation is open, pending, or resolved. Ensure tailored communication for every stage.
🔄
Keep your destination platform up to date
Automatically update existing contact records and conversation statuses in your CRM whenever changes occur in Crisp. Maintain complete data accuracy.
🔍
Search contacts instead of creating duplicates
Look up existing contacts in your database before creating new records when a Crisp conversation starts. Prevent clutter and duplicate entries.
⏱️
Handle later status changes and updates
Trigger automated follow-up messages on WhatsApp when a Crisp conversation status changes to closed or resolved. Close the loop with every customer.
🔗
Extend your workflow to Google Sheets
Log every Crisp conversation and WhatsApp interaction directly into Google Sheets for comprehensive reporting and team review.
And much more...

Who is Crisp + WhatsApp integration for?

Support teams, customer success managers, and sales reps depend on fast communication, and connecting these platforms keeps everyone aligned without manual data entry.

Operations managers
Operations managers
Customer support leads
Customer support leads
Client success directors
Client success directors
Support agents
Support agents
Sales reps
Sales reps
Compliance officers
Compliance officers
📈
Operations managers
You're reviewing support metrics from Crisp but your tracking sheet only updates when someone manually exports conversations, so the row counts you're optimising against are always a few hours behind — with this integration, every new conversation logs in the sheet instantly and your data stays current.
⚡
Customer support leads
You manage incoming tickets in Crisp but need to broadcast urgent alerts on WhatsApp, and doing it manually means customers wait too long for updates — automating both apps means every chat triggers an instant WhatsApp response and your team reacts immediately.
🤝
Client success directors
You report on client engagement across Crisp and messaging channels, but fragmented records make it hard to show complete progress — connecting these apps means every conversation updates your records seamlessly and stakeholders see accurate metrics.
📊
Support agents
You handle high volumes of live chat requests in Crisp and must copy details into your CRM by hand, leading to bottlenecks and missed follow-ups — this integration means every contact and conversation syncs automatically without manual copy-pasting.
💼
Sales reps
You depend on support handoffs from Crisp chats to qualify inbound leads, but delays in notification cause prospects to go cold — with this integration, every new conversation instantly notifies you and creates a contact record.
🛡️
Compliance officers
You need a reliable audit trail of all customer communications across Crisp and messaging platforms, but manual logs keep leaving gaps — automating both apps means every message and conversation status change is recorded accurately.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Crisp + WhatsApp

Build and manage your Crisp + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect Crisp + WhatsApp Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect Crisp + WhatsApp Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Crisp to WhatsApp?
Frequently Asked Questions
You can connect Crisp to WhatsApp in just a few clicks using Integrately. Choose from 20 million+ ready automation templates or ask Integrately AI to build the integration for you. You can also connect Hubspot, Zendesk, Slack, Shopify, Stripe, Google Sheets, and 1,500+ other apps.
Can I automatically send a WhatsApp message when a conversation is created in Crisp?
Frequently Asked Questions
Can I connect Crisp, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and WhatsApp?
Frequently Asked Questions
How does Crisp handle conversation status updates in automations?
Frequently Asked Questions
How does WhatsApp handle message triggers and templates?
Frequently Asked Questions
Do I need coding skills to automate Crisp and WhatsApp?
Frequently Asked Questions
Is the Crisp and WhatsApp integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Crisp or WhatsApp With 1500+ Other Apps

Crisp
Popular Crisp Integrations
Connect Crisp to CRM, email, and support tools to manage customer communications across your stack.
See All
Crisp Integrations arrow right
No popular apps found
WhatsApp
Popular WhatsApp Integrations
Sync WhatsApp with messaging, marketing, and notification platforms to speed up customer engagement.
See All
WhatsApp Integrations arrow right
No popular apps found