Crisp + UChat Integration

Integrate Crisp to UChat in one click, or tell Integrately AI how you want each message handled. Capture inbound chat interactions, trigger UChat bot flows, update contact details, and follow up instantly.

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1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
  • UChat
    Tag is added in UChat Instant
  • UChat
    Tag is removed in UChat Instant
  • UChat
    Conversation is opened in UChat Instant
  • UChat
    Variable value is changed in UChat Instant
  • UChat
    Bot user is subscribed in UChat Instant
  • UChat
    Conversation is done in UChat Instant
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2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • UChat
    Send text message in UChat
  • UChat
    Send dynamic content in UChat
  • UChat
    Send sub flow in UChat
  • UChat
    Send main flow in UChat
  • UChat
    Set user field by variable ns in UChat
  • UChat
    Create user field in UChat
  • UChat
    Search user by user id in UChat
  • UChat
    Create bot field in UChat
  • UChat
    Search user field by name in UChat
  • UChat
    Search user by info in UChat
  • UChat
    Search user by user ns in UChat
  • UChat
    Add tag by tag name in UChat
  • UChat
    Set user field by variable name in UChat
  • UChat
    Set bot field by ID in UChat
  • UChat
    Set bot field by name in UChat
  • UChat
    Add tag by tag ns in UChat
  • UChat
    Search cart by user ns in UChat
  • UChat
    Search tag by name in UChat
  • UChat
    Search sub flow by name in UChat
  • UChat
    Remove tag from user in UChat
  • UChat
    Create tag in UChat

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Ready Workflows Ready Workflows for Crisp + UChat Integration

Capture inbound messages, trigger relevant UChat bot flows, update contact custom data, alert your support agents, and send automated replies, all in just one click.

Most popular automationmost-popular-automations
Crisp + UChat Integration

Send UChat message for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a message through UChat letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - UChat integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Crisp + UChat flow

Sync chat interactions to your CRM, notify your team in Slack, and log support tickets the moment a UChat bot engages. Pick a combination and activate it in one click.

Crisp
UChat
+
ShopifyShopify (4)
+
StripeStripe (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
HubSpotHubSpot (4)
+
AirtableAirtable (4)
C
S
U
Create a Shopify customer for every new Crisp contact, and send a welcome flow in UChat.
New Crisp contacts automatically become Shopify customers while UChat triggers a welcome bot flow, eliminating manual data entry.
C
S
U
Update Shopify customer details when a Crisp conversation custom data updates, and sync with UChat.
Keep your Shopify customer records updated with custom data gathered during Crisp live chats.
C
S
U
Search Shopify orders when a message is received in Crisp, and send order details via UChat.
Look up Shopify order data instantly during a Crisp chat and deliver details through UChat.
C
S
U
When a Crisp conversation status changes to resolved, create a Shopify note and notify UChat.
Log resolved support conversations as customer notes in Shopify and update your UChat bot status.

Supported triggers and actions for Crisp and UChat

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
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Create contact in Crisp
Adds a new contact to the database
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Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
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UChat
UChat Triggers & Actions
Instant
Tag is added in UChat
Triggers the automation when a tag is added
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Instant
Tag is removed in UChat
Triggers the automation when a tag is added
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Instant
Conversation is opened in UChat
Triggers the automation when a new conversation is initiated
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Instant
Variable value is changed in UChat
Triggers the automation when a variable value is changed
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Instant
Bot user is subscribed in UChat
Triggers the automation when a bot user is subscribed
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Instant
Conversation is done in UChat
Triggers the automation when any conversation is marked as completed
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Send text message in UChat
Sends a reply
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Send dynamic content in UChat
Sends personalized and tailored content based on user behavior or preferences
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Send sub flow in UChat
Sends a sub flow
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Send main flow in UChat
Sends the main flow
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Set user field by variable ns in UChat
Sets a user field by variable namespace
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Create user field in UChat
Creates a new user field
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Search user by user id in UChat
Searches for a user by user id
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Create bot field in UChat
Generates a new field for a bot
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Search user field by name in UChat
Searches for a user field by name
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Search user by info in UChat
Searches for a user by info
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Search user by user ns in UChat
Searches for a user by user namespace
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Add tag by tag name in UChat
Assigns a tag based on its name
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Set user field by variable name in UChat
Sets a user field by variable name
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Set bot field by ID in UChat
Sets a bot field by id
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Set bot field by name in UChat
Sets a bot field by name
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Add tag by tag ns in UChat
Adds tags based on particular namespace
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Search cart by user ns in UChat
Searches for a cart by user namespace
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Search tag by name in UChat
Searches for a tag using its name
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Search sub flow by name in UChat
Searches for a sub-flow by name
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Remove tag from user in UChat
Untag a user's profile
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Create tag in UChat
Generates a new tag
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What can you automate with Crisp + UChat?

Streamline your customer support and chatbot workflows by connecting every chat event to automated bot responses and data updates.

What you can automate?
💬
Sync inbound live chat messages to UChat bot flows
Trigger automated UChat chatbot sequences the moment a customer sends a message in Crisp, ensuring immediate engagement without manual agent intervention.
📋
Capture every submitted custom data field
Map custom attributes and conversation data from Crisp into UChat user variables instead of only basic names, keeping your bot context rich and accurate.
🔔
Notify your support team instantly
Alert agents across your workspace the second a new conversation starts or a contact is created in Crisp, ensuring rapid response times.
🔀
Route conversations based on chat status
Trigger different UChat sub flows or bot responses depending on whether a Crisp conversation status changes to pending, resolved, or open.
🔄
Keep user fields updated as conversations progress
Automatically update UChat user variables whenever session details or custom data attributes are modified within your Crisp interface.
🔍
Search contacts and avoid duplicate bot records
Look up existing contact info in UChat before creating new records, ensuring your chatbot maintains a clean and unified user database.
⏱️
Handle conversation completion milestones
Mark conversations as done in UChat and trigger follow-up sequences the moment a support session status changes to closed in Crisp.
🔌
Extend your chat workflows to Slack and CRM tools
Connect your Crisp and UChat integration with Slack, HubSpot, or Airtable to notify teams and log support data across your entire software stack.
And much more...

Who is Crisp + UChat integration for?

Customer support and marketing teams managing live chat interactions need unified data to keep conversations moving without manual tracking delays.

Support Operations Leads
Support Operations Leads
Live Chat Agents
Live Chat Agents
Agency Account Managers
Agency Account Managers
Customer Success Managers
Customer Success Managers
Bot Administrators
Bot Administrators
Support Team Leads
Support Team Leads
📈
Support Operations Leads
You're reviewing chat metrics across multiple channels but your reporting sheets only update when someone manually exports records, so the conversation counts you're optimising against are always a few hours behind — with this integration, every new interaction lands in your system instantly and your metrics stay current.
⚡
Live Chat Agents
You need to act fast on incoming customer queries, but contact details remain trapped in disconnected chat logs until someone enters them by hand — automating both apps means every inquiry populates your workspace immediately and your response times drop.
🤝
Agency Account Managers
You report weekly progress to clients who expect real-time updates on support volume, but manual data gathering leaves gaps in your delivery reports — this integration means every conversation session syncs automatically and client reporting is always accurate.
🔥
Customer Success Managers
The volume of inbound messages is too high for anyone to keep up by hand, leading to missed follow-ups and delayed resolutions — connecting these apps means every conversation triggers automated UChat bot flows and routine inquiries are handled without manual effort.
🔄
Bot Administrators
You own the chatbot configuration and depend on support agents to manually hand over qualified leads from live chat sessions — automating both apps means user fields and conversation custom data update instantly between platforms.
📋
Support Team Leads
You need a reliable history of customer interactions, but missing records and untracked status changes create blind spots in your support queue — integrating these apps means every conversation status change logs correctly and your audit trail remains complete.
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Why choose Integrately to automate Crisp + UChat

Build and manage your Crisp + UChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + UChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect Crisp to UChat?
Frequently Asked Questions
You can connect Crisp to UChat in just one click using ready-made templates on Integrately, or ask Integrately AI to build your automation. It takes seconds to link your accounts along with tools like Shopify, Slack, and HubSpot without writing any code.
Can I automatically trigger UChat bot flows when a new message arrives in Crisp?
Frequently Asked Questions
Can I connect Crisp, UChat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and UChat?
Frequently Asked Questions
How do contact updates in Crisp sync with UChat?
Frequently Asked Questions
Can I update chatbot user fields when Crisp conversation custom data changes?
Frequently Asked Questions
Do I need coding skills to automate Crisp and UChat?
Frequently Asked Questions
Is the Crisp and UChat integration free?
Frequently Asked Questions
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You Can Also Connect Crisp or UChat With 1500+ Other Apps

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UChat
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