Crisp + Toky Integration

Integrate Crisp to Toky in one click, or tell Integrately AI how you want each conversation handled. Create Toky contacts, send text messages, search conversation records, and update contact data automatically.

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1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
  • Toky
    Text message is received in Toky Instant
  • Toky
    Call is received in Toky Instant
  • Toky
    Voice mail is received in Toky Instant
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2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • Toky
    Send text message in Toky
  • Toky
    Create contact in Toky
  • Toky
    Search Contact in Toky

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Ready Workflows Ready Workflows for Crisp + Toky Integration

Create contacts, send text messages, search conversation records, update contact details, all in just one click.

Most popular automationmost-popular-automations
Crisp + Toky Integration

Send Toky message for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a message through Toky letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - Toky integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Crisp + Toky flow

Capture messages, update customer records, alert support teams, and sync support tickets. Pick a combination and activate it in one click.

Crisp
Toky
+
HubspotHubspot (6)
+
SlackSlack (5)
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SalesforceSalesforce (5)
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ZendeskZendesk (5)
+
Google SheetsGoogle Sheets (5)
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GmailGmail (5)
C
H
T
Create a HubSpot contact for every new Crisp conversation, and create a contact in Toky.
New Crisp conversations create corresponding contacts in HubSpot and Toky automatically, eliminating manual entry.
C
T
H
Send a text message in Toky when a Crisp message is received, and update the HubSpot contact.
Incoming Crisp messages trigger text messages in Toky and update HubSpot contacts instantly.
C
T
H
When a Crisp conversation status is changed, search the contact in HubSpot and send a text message in Toky.
Status updates in Crisp trigger contact searches in HubSpot and text notifications in Toky.
T
H
C
Create a HubSpot task when a voice mail is received in Toky, and search the conversation in Crisp.
Toky voicemails create HubSpot tasks and search Crisp conversations for complete context.
C
H
T
If a Crisp contact is updated, update the contact in HubSpot and send a text message in Toky.
Contact updates in Crisp sync immediately to HubSpot and trigger Toky text notifications.
C
H
T
Use Claude to summarise every new Crisp conversation, update the HubSpot contact, and send a text message in Toky.
Claude generates summaries of Crisp conversations, updates HubSpot, and triggers Toky text messages.

Supported triggers and actions for Crisp and Toky

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
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Create contact in Crisp
Adds a new contact to the database
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Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
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Toky
Toky Triggers & Actions
Instant
Text message is received in Toky
Triggers the automation when a new text message is received
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Instant
Call is received in Toky
Triggers the automation when a call is received
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Instant
Voice mail is received in Toky
Triggers the automation when a new voice mail is received
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Send text message in Toky
Sends a reply
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Create contact in Toky
Adds a new contact to the database
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Search Contact in Toky
Finds and retrieves contact information
Try it →

What can you automate with Crisp + Toky?

Streamline customer communication, sync support records, and manage your business call center automatically.

What you can automate?
🔄
Sync conversations into call center contacts
Automatically create a Toky contact whenever a new conversation is created in Crisp. Eliminate manual data entry and keep your communication channels synchronized.
📋
Capture every submitted contact detail
Map all incoming customer details from Crisp chat sessions into Toky contact fields instead of just names. Your telecom records become a more complete source for review.
🔔
Alert support teams instantly on calls
Trigger instant notifications or text messages in Toky the moment a customer message is received in Crisp. Keep response times short and operational.
🔀
Route communications based on conversation status
Perform different follow-up actions depending on whether a Crisp conversation status changes to resolved or pending. Direct calls and messages accurately.
✏️
Keep contact records updated continuously
Automatically update Toky contact data whenever a contact or conversation custom data is modified in Crisp. Ensure team members always see current information.
🔍
Search and match existing records
Avoid duplicates by automatically searching for existing contacts in Toky before creating new entries from Crisp conversation sessions.
📞
Handle voicemails and call events automatically
Process incoming calls and voice mails received in Toky by searching conversation logs and updating support records without manual searching.
🌐
Extend workflows to popular productivity tools
Connect your Crisp and Toky automation flow to Slack, HubSpot, Google Sheets, or Zendesk for advanced multi-app reporting and team alerts.
And much more...

Who is Crisp + Toky integration for?

Support managers, call center agents, and customer success teams use this integration to manage telecom needs, eliminate manual data entry, and streamline communication flows.

Support analytics managers
Support analytics managers
Call center supervisors
Call center supervisors
Client success leads
Client success leads
High-volume support teams
High-volume support teams
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
📈
Support analytics managers
You report on conversation volume and call metrics to make operational decisions, but your tracking data only updates when someone manually exports records, so your metric counts are always delayed — this integration means every new conversation and call logs instantly and your data stays current.
⚡
Call center supervisors
You need to act fast when customer issues escalate across chat and phone channels, but you find out about missed calls and messages too late — automating both apps means incoming voicemails and conversations trigger instant contact creation and alerts so your team responds without delay.
🤝
Client success leads
You answer to executive leadership who want to see prompt customer engagement records, but tracking communication across chat and telecom platforms creates blind spots — connecting these apps means every interaction is logged immediately and reporting is always accurate.
🔄
High-volume support teams
The daily volume of live chats and phone calls is too high for anyone to keep up with by hand, leading to missed follow-ups and duplicated contact entries — with this integration, customer records are created and updated automatically across platforms without manual effort.
👤
Sales development reps
You own the outreach stage and depend on upstream chat agents to hand over qualified prospects, but manual handoffs cause delays in contacting leads — automating both apps means new conversations instantly create contacts and text messages so you can follow up immediately.
📋
Operations coordinators
You need a reliable interaction history for auditing and compliance, but you keep finding gaps where chat logs and call records do not match — this integration means every conversation session and call record synchronizes perfectly with zero missing data.
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Why choose Integrately to automate Crisp + Toky

Build and manage your Crisp + Toky automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + Toky with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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😐
750 Tasks
in $19.99
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😍
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in $19.99
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Frequently Asked Questions

How do I connect Crisp to Toky?
Frequently Asked Questions
You can connect Crisp to Toky in 1-click using ready workflows on Integrately, or use Integrately AI to build custom sequences. Connect your Crisp and Toky accounts along with Hubspot, Slack, or Google Sheets to automate your customer communication effortlessly.
Can I automatically create Toky contacts when new Crisp conversations start?
Frequently Asked Questions
Can I connect Crisp, Toky, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and Toky?
Frequently Asked Questions
How does Crisp handle contact updates in this integration?
Frequently Asked Questions
Can Toky voicemails trigger actions in Crisp?
Frequently Asked Questions
Do I need coding skills to automate Crisp and Toky?
Frequently Asked Questions
Is the Crisp and Toky integration free?
Frequently Asked Questions
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You Can Also Connect Crisp or Toky With 1500+ Other Apps

Crisp
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Toky
Popular Toky Integrations
Sync Toky with telecom, analytics, and workflow management tools to keep your call center data working together.
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No popular apps found