Crisp + TextMagic Integration

Integrate Crisp to TextMagic in one click, or tell Integrately AI how you want each message handled. Send instant SMS alerts, update contact details, notify support staff, and keep your communication channels synchronized automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
  • TextMagic
    Incoming message is received in TextMagic Instant
  • TextMagic
    Missed an incoming call in TextMagic Instant
  • TextMagic
    Incoming call is received in TextMagic Instant
  • TextMagic
    Subscriber is unsubscribed in TextMagic Instant
Arrow Right
2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • TextMagic
    Send message in TextMagic
  • TextMagic
    Create contact in TextMagic
  • TextMagic
    Add contact to list in TextMagic
  • TextMagic
    Search contact in TextMagic
  • TextMagic
    Remove contact from list in TextMagic
  • TextMagic
    Lookup phone in TextMagic
  • TextMagic
    Lookup email in TextMagic
  • TextMagic
    Set custom field value in TextMagic
  • TextMagic
    Change forwarding number in TextMagic
  • TextMagic
    Create list in TextMagic
  • TextMagic
    Search list in TextMagic

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Crisp + TextMagic Integration

Send SMS alerts for new messages, update contact records, log conversations, and notify your team, all in just one click.

Most popular automationsmost-popular-automations
Crisp + TextMagic Integration

Create TextMagic contact for new Crisp contact

If you're using Crisp to manage your sales leads, it's important to also use TextMagic to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Crisp, a corresponding contact will automatically be created in TextMagic.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
See more
Crisp + TextMagic Integration

Send TextMagic message for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a message through TextMagic letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - TextMagic integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Crisp + TextMagic flow

Sync your support chats and SMS notifications with CRM records, team channels, and spreadsheets to keep your entire operations team aligned. Pick a combination and activate it in one click.

Crisp
TextMagic
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
SlackSlack (4)
+
StripeStripe (4)
+
GmailGmail (4)
C
S
T
Create a Shopify customer from every new Crisp message, and send an SMS confirmation via TextMagic.
New Crisp messages instantly create Shopify customer profiles while triggering automated TextMagic text alerts, keeping your e-commerce records current without manual data entry.
C
S
T
When a contact is created in Crisp, add them to Shopify and send a welcome text via TextMagic.
Capture new Crisp contacts directly inside Shopify and dispatch welcome messages through TextMagic instantly.
C
S
T
When a Crisp conversation is created, create a draft order in Shopify and notify via TextMagic.
Turn support conversations into actionable Shopify draft orders while alerting contacts via TextMagic.
C
S
T
When a Crisp conversation status changes, update the Shopify customer record and send a TextMagic update.
Keep Shopify customer profiles updated based on Crisp conversation milestones, backed by TextMagic SMS notifications.

Supported triggers and actions for Crisp and TextMagic

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
Try it β†’
Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
Try it β†’
Instant
Message is received in Crisp
Triggers the automation when a new message is received
Try it β†’
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it β†’
Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it β†’
Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it β†’
Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
Try it β†’
Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it β†’
Create contact in Crisp
Adds a new contact to the database
Try it β†’
Search contact in Crisp
Finds and retrieves contact information
Try it β†’
Update contact in Crisp
Updates contact information with new details
Try it β†’
Add a user event in Crisp
Adds a new user event
Try it β†’
Search conversation in Crisp
Searches for keywords within a conversation
Try it β†’
Set contact custom data in Crisp
Sets custom data for a contact
Try it β†’
TextMagic
TextMagic Triggers & Actions
Instant
Incoming message is received in TextMagic
Triggers the automation when an incoming SMS is received
Try it β†’
Instant
Missed an incoming call in TextMagic
Triggers the automation when an incoming call is missed
Try it β†’
Instant
Incoming call is received in TextMagic
Triggers the automation when an incoming call is received
Try it β†’
Instant
Subscriber is unsubscribed in TextMagic
Triggers the automation when a subscriber opts out from further communication
Try it β†’
Send message in TextMagic
Delivers a message to a designated recipient
Try it β†’
Create contact in TextMagic
Adds a new contact to the database
Try it β†’
Add contact to list in TextMagic
Adds a new contact to a list
Try it β†’
Search contact in TextMagic
Finds and retrieves contact information
Try it β†’
Remove contact from list in TextMagic
Removes a particular contact from a designated list
Try it β†’
Lookup phone in TextMagic
Retrieves contact information associated with a phone number
Try it β†’
Lookup email in TextMagic
Searches for and retrieve email addresses based on particular criteria
Try it β†’
Set custom field value in TextMagic
Sets a custom field value
Try it β†’
Change forwarding number in TextMagic
Updates the phone number that all incoming calls are forwarded to
Try it β†’
Create list in TextMagic
Generates a new list
Try it β†’
Search list in TextMagic
Scans and retrieves results for a particular list
Try it β†’

What can you automate with Crisp + TextMagic?

Connect chat interactions to instant SMS alerts and database updates.

What you can automate?
πŸ’¬
Send SMS alerts for incoming Crisp messages
Trigger automated TextMagic text messages whenever a new message is received in Crisp. Ensure support staff never miss critical customer inquiries.
πŸ“‹
Capture every submitted conversation field
Map customer names, emails, and chat details from Crisp into your destination database or CRM. Keep every data point organized and accessible.
πŸ””
Notify the right support rep immediately
Dispatch instant text alerts and team notifications the moment a new support conversation starts. Reduce response times across your entire department.
πŸ”€
Route messages based on submitted content
Send different SMS notifications or create specific CRM records depending on the keywords and categories submitted in Crisp chats.
πŸ”„
Keep records updated as conversations evolve
Automatically update customer profiles, spreadsheets, and CRM entries when conversation sessions change or status updates occur in Crisp.
πŸ”
Search and update instead of creating duplicates
Check if a contact already exists in your database before creating a new record, maintaining clean lists across all connected tools.
⏱️
Handle later conversation status changes
Trigger automated follow-up messages or update ticket stages when a Crisp conversation is marked resolved or closed.
πŸ”Œ
Extend chat workflows to Slack channels
Connect Crisp and TextMagic with Slack to post instant team updates and announcements whenever support interactions take place.
And much more...

Who is Crisp + TextMagic integration for?

Support teams, marketers, and operations managers who need real-time SMS alerts and synchronized conversation data across platforms.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
Support agents
Support agents
Operations coordinators
Operations coordinators
Quality assurance officers
Quality assurance officers
πŸ“ˆ
Performance marketers
You're running campaigns across multiple channels but your chat message logs only update when someone manually exports contacts, so the response counts you're reviewing are always a few hours behind β€” this integration means every new message triggers instant records and your data stays current.
🚨
Customer support leads
You need to act fast on urgent inquiries, but support chats sit unread in your inbox until someone checks manually, leading to delayed responses β€” automations both apps mean every inbound message immediately fires an SMS alert so your team handles tickets without delay.
🀝
Client account managers
You answer to clients who want to see prompt follow-up on every support question, but manual handoffs cause communication bottlenecks β€” connecting these apps means every conversation generates automated alerts and tracked records instantly.
πŸ’¬
Support agents
The volume of live chat inquiries is too high for anyone to keep up by hand, resulting in missed messages and frustrated users β€” with this integration, customer interactions sync automatically across your messaging and CRM tools.
βš™οΈ
Operations coordinators
You own the next step in ticket resolution and depend on upstream team members to hand over conversation details, but manual copying creates gaps β€” automating both apps means every chat session updates your spreadsheets and CRM records without friction.
πŸ“‹
Quality assurance officers
You need a reliable history of all customer conversations, but you keep finding missing records and incomplete chat logs in your database β€” integrating these apps means every interaction is logged accurately and consistently.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Crisp + TextMagic

Build and manage your Crisp + TextMagic automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + TextMagic with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β€” just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted byΒ 42,000+Β Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

β–² 2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Crisp to TextMagic?
Frequently Asked Questions
You can connect Crisp to TextMagic in 1 click using ready workflows or ask Integrately AI to build the automation for you. With 42,000+ active users and 1,500+ integrations, your support workflows are fully automated.
How can I send SMS messages from TextMagic when a conversation is created in Crisp?
Frequently Asked Questions
Can I connect Crisp, TextMagic, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and TextMagic?
Frequently Asked Questions
How do conversation status updates in Crisp trigger TextMagic notifications?
Frequently Asked Questions
Can TextMagic subscriber updates sync back into Crisp contacts?
Frequently Asked Questions
Do I need coding skills to set up Crisp and TextMagic automations?
Frequently Asked Questions
Is the Crisp and TextMagic integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries β€” just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Crisp or TextMagic With 1500+ Other Apps

Crisp
Popular Crisp Integrations
Connect Crisp to CRMs, email tools, and messaging platforms to manage and follow up on your support interactions.
See All
Crisp Integrations arrow right
No popular apps found
TextMagic
Popular TextMagic Integrations
Sync TextMagic with marketing, scheduling, and notification tools to keep your messaging workflows connected across platforms.
See All
TextMagic Integrations arrow right
No popular apps found