Crisp + Orbit Integration

Integrate Crisp to Orbit in one click, or tell Integrately AI how you want each contact handled. Create an Orbit member from every new Crisp contact automatically, enrich member profiles, log activities, and track community growth without manual data entry.

Integrate For Free arrow rightGoogle Logo Sign Up With Google
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
  • Orbit
    New Activity in Orbit
Arrow Right
2.
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp
  • Orbit
    Create Member in Orbit
  • Orbit
    Update Member in Orbit
  • Orbit
    Get Member in Orbit
  • Orbit
    Get Member by Identity in Orbit
  • Orbit
    Create Member Note in Orbit
  • Orbit
    Create Activity in Orbit

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Crisp + Orbit Integration

Capture contacts, create community members, log activities, update profiles, and sync engagement data, all in just one click.

Most popular automationmost-popular-automations
Crisp + Orbit Integration

Create Orbit contact for new Crisp contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Crisp - Orbit integration, anytime a new Crisp contact is created, an Orbit contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Crisp + Orbit flow

Sync your community data and support chats to CRMs, spreadsheets, and team messaging channels instantly. Pick a combination and activate it in one click.

Crisp
Orbit
+
HubSpotHubSpot (6)
+
SlackSlack (5)
+
SalesforceSalesforce (5)
+
Google SheetsGoogle Sheets (5)
+
NotionNotion (5)
+
Jira Software CloudJira Software Cloud (5)
C
O
H
Add every new Crisp contact to your Orbit community and create a matching contact in HubSpot
New Crisp contacts appear in your Orbit community and HubSpot CRM instantly, eliminating manual data entry.
C
O
H
Log every Crisp support message as an activity in Orbit and update the contact in HubSpot
Support interactions in Crisp automatically record activities in Orbit and update your HubSpot records.
C
O
H
When a Crisp conversation status changes, update the Orbit member and HubSpot deal stage
Resolved support chats automatically update member records in Orbit and advance deals in HubSpot.
C
O
H
If a new Crisp contact has custom data tagged as enterprise, create a priority Orbit member and HubSpot deal
Enterprise contacts from Crisp instantly trigger priority community profiles and sales deals.
C
O
H
Use Claude to analyse Crisp messages, create an Orbit activity, and update the HubSpot contact
AI-powered message analysis logs sentiment as an activity in Orbit and updates your HubSpot records.
C
O
H
S
When a Crisp contact is created, create an Orbit member, update HubSpot, and notify your team in Slack
New contacts trigger community profiles, CRM records, and instant Slack team notifications.

Supported triggers and actions for Crisp and Orbit

Mix and match to build the exact automation you need

Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
Try it →
Instant
Message is received in Crisp
Triggers the automation when a new message is received
Try it →
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it →
Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it →
Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it →
Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
Try it →
Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it →
Create contact in Crisp
Adds a new contact to the database
Try it →
Search contact in Crisp
Finds and retrieves contact information
Try it →
Update contact in Crisp
Updates contact information with new details
Try it →
Add a user event in Crisp
Adds a new user event
Try it →
Search conversation in Crisp
Searches for keywords within a conversation
Try it →
Set contact custom data in Crisp
Sets custom data for a contact
Try it →
Orbit
Orbit Triggers & Actions
New Activity in Orbit
Triggers the automation when a new activity occurs
Try it →
Create Member in Orbit
Adds a new member to the system
Try it →
Update Member in Orbit
Updates a member's information
Try it →
Get Member in Orbit
Retrieves member information
Try it →
Get Member by Identity in Orbit
Retrieves member information based on a particular identity
Try it →
Create Member Note in Orbit
Adds a note to a member
Try it →
Create Activity in Orbit
Generates a new activity or task
Try it →

What can you automate with Crisp + Orbit?

Streamline your communication and community workflows by connecting Crisp triggers directly to Orbit actions.

What you can automate?
🚀
Sync every new Crisp contact straight to Orbit
Automatically create a community member in Orbit the moment a new contact is created in Crisp. Eliminate manual export and import steps entirely.
📝
Capture all conversation messages as Orbit activities
Log every incoming support message or chat session from Crisp as a structured activity inside Orbit, preserving full customer context.
🔔
Alert your team instantly on communication updates
Notify relevant team channels or members as soon as customer interactions take place or conversation statuses change in Crisp.
🔀
Route records based on submitted contact data
Apply conditional logic to handle VIP or enterprise contacts differently from standard inquiries when creating Orbit member records.
🔄
Keep community profiles continuously updated
Ensure Orbit member records reflect the latest status changes and updates happening across your Crisp communication platform.
🔍
Prevent duplicates with smart member lookup
Search existing community records in Orbit before creating new profiles, ensuring your database remains clean and organized.
⏱️
Track conversation status and lifecycle changes
Update community activity logs automatically whenever support conversation statuses shift from active to resolved in Crisp.
🔌
Extend community data to your broader software stack
Connect your Crisp and Orbit core workflow to supporting tools like HubSpot or Slack for complete cross-platform automation.
And much more...

Who is Crisp + Orbit integration for?

Connecting Crisp and Orbit eliminates manual data entry between your live communication channels and community growth platform, keeping member metrics accurate and up to date.

Analytics Managers
Analytics Managers
Customer Support Leads
Customer Support Leads
Account Executives
Account Executives
Community Managers
Community Managers
Sales Operations Leads
Sales Operations Leads
Operations Directors
Operations Directors
📈
Analytics Managers
You're reviewing community growth metrics every week, but your Orbit records only update when someone manually exports Crisp contacts, so the member counts you're reporting against are always out of date — with this integration, every new contact lands in Orbit instantly and your data stays current.
⚡
Customer Support Leads
You manage inbound live chat queues in Crisp, but member engagement history in Orbit gets left behind until someone finds time to update profiles by hand, so your support team misses important community context — with this integration, every interaction syncs automatically and your team stays informed.
🤝
Account Executives
You answer to stakeholders who want immediate visibility into new user onboarding, but customer interactions in Crisp take hours to reflect in community tracking tools — with this integration, every new contact creates an Orbit profile immediately and your reporting is always ready.
🌐
Community Managers
The volume of inbound support chats and new signups in Crisp is too high for anyone to keep community member records updated by hand, leading to missing member profiles — with this integration, every contact and message flows straight into Orbit without manual intervention.
💼
Sales Operations Leads
You own the handoff from customer communication channels to community growth pipelines, but waiting for manual exports causes frustrating delays in prospect tracking — with this integration, every Crisp contact triggers an instant Orbit record creation so handoffs happen in real time.
📋
Operations Directors
You need a reliable history of all customer touchpoints across communication and community tools, but manual data transfers keep leaving gaps in your records — with this integration, every Crisp event populates Orbit accurately and your audit history remains complete.
Try This Integration – No Code Neededarrow right
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Crisp + Orbit

Build and manage your Crisp + Orbit automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Crisp + Orbit with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Connect Crisp + Orbit Now arrow right
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
See Pricingarrow right

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Connect Crisp + Orbit Now arrow right
In Just 1 Click!
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Crisp to Orbit?
Frequently Asked Questions
You can connect Crisp to Orbit in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation. It links your communication data to tools like HubSpot, Slack, and Google Sheets effortlessly.
Can I automatically create Orbit members from new Crisp contacts?
Frequently Asked Questions
Can I connect Crisp, Orbit, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and Orbit?
Frequently Asked Questions
How does Crisp handle contact data in this integration?
Frequently Asked Questions
How does Orbit receive activities from Crisp?
Frequently Asked Questions
Do I need coding skills to automate Crisp and Orbit?
Frequently Asked Questions
Is the Crisp and Orbit integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Crisp or Orbit With 1500+ Other Apps

Crisp
Popular Crisp Integrations
Connect Crisp with customer support, email marketing, and live chat tools to streamline inbound communication.
See All
Crisp Integrations arrow right
No popular apps found
Orbit
Popular Orbit Integrations
Sync Orbit with CRM, analytics, and community platforms to measure engagement and drive member growth.
See All
Orbit Integrations arrow right
No popular apps found