Crisp + Linear Integration
Integrate Crisp to Linear in one click, or tell Integrately AI how you want each conversation handled. Create issues, assign tasks, update project statuses, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Crisp Instant- Contact is updated in Crisp Instant
- Message is received in Crisp Instant
- Conversation session is updated in Crisp Instant
- Conversation custom data is updated in Crisp Instant
- Conversation status is changed in Crisp Instant
- Message is sent in Crisp Instant
- Conversation is created in Crisp Instant
Issue created in Linear Instant- Issue updated in Linear Instant
- Issue deleted in Linear Instant
- Comment created in Linear Instant
- Comment updated in Linear Instant
- Comment deleted in Linear Instant
- Project created in Linear Instant
- Project updated in Linear Instant
- Project deleted in Linear Instant
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- Create contact in Crisp
- Search contact in Crisp
- Update contact in Crisp
- Add a user event in Crisp
- Search conversation in Crisp
- Set contact custom data in Crisp
- Assign comment to a issue in Linear
- Update Issue in Linear
- Create issue in Linear
- Search issue in Linear
- Delete Issue in Linear
- Search project by name in Linear
- Create project in Linear
- Update project in Linear
- Delete project in Linear
- Search assignee in Linear
- Search teams in Linear
Trusted by experts at...
Ready Workflows for Crisp + Linear Integration
Capture support conversations, create development issues, update project milestones, and sync statuses, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Crisp + Linear flow
Send notifications to your team, track tasks in documentation tools, and log support context. Pick a combination and activate it in one click.
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Slack (6)
Slack (6) +
GitHub (4)
GitHub (4) +
Notion (4)
Notion (4) +
Front (4)
Front (4) +
Google Drive (4)
Google Drive (4) +
Zendesk (4)
Zendesk (4) C
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Create a Linear issue when a conversation is created in Crisp, and notify your team in Slack
New Crisp conversations instantly generate Linear issues and alert your Slack channel, eliminating manual copy-pasting between support and engineering.
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Send a Slack message when a message is received in Crisp, and create a Linear issue
Incoming Crisp messages trigger instant Slack alerts while creating tracked Linear issues so no customer request gets lost.
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When an issue is updated in Linear, update the conversation status in Crisp and post in Slack
Linear issue updates automatically adjust Crisp conversation statuses and notify your Slack team.
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Create a Linear issue when a contact is updated in Crisp, and alert your team in Slack
Crisp contact updates generate Linear issues and notify your Slack channel automatically.
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If conversation custom data is updated in Crisp, create a Linear issue and alert Slack
Custom data changes in Crisp trigger priority Linear issues and immediate Slack notifications.
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Use Claude to summarise Crisp messages, create a Linear issue, and post the brief in Slack
Claude turns lengthy Crisp chats into concise summaries before creating a Linear issue and notifying Slack.
Supported triggers and actions for Crisp and Linear
Mix and match to build the exact automation you need
Crisp Triggers & Actions
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it → Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it → Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it → Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it → Linear Triggers & Actions
What can you automate with Crisp + Linear?
Streamline communication workflows by syncing customer interactions with engineering task trackers automatically.
🚀
Turn support conversations into development tasks
Instantly create a Linear issue the moment a new conversation is created in Crisp. Your engineering team receives bug reports and feature requests without manual handoffs.
📋
Capture every submitted custom data field
Map custom conversation data from Crisp directly into Linear issue descriptions. Your developers get full context including account tiers, tags, and custom notes.
🔔
Alert your engineering team instantly
Send immediate notifications when important customer messages arrive in Crisp. Ensure urgent issues are picked up by developers without delay.
🔀
Route issues based on custom conversation tags
Apply conditional logic to route Crisp chats to different Linear projects based on submitted tags. Direct bug reports and feature requests to the right team automatically.
🔄
Keep conversation statuses synchronised
Update Crisp conversation statuses automatically whenever a corresponding issue is updated in Linear. Keep support agents informed of development progress in real time.
🔍
Search and update existing contacts cleanly
Check for existing contact records in Crisp before creating new entries. Maintain clean customer databases without duplicate records.
🏷️
Manage status changes as work progresses
Trigger automated updates in Crisp when Linear issues are marked as completed or cancelled. Close communication loops with customers effortlessly.
🌐
Extend your workflow to team communication apps
Connect Crisp and Linear with Slack to broadcast major issue updates to engineering channels. Keep your wider team informed of critical customer feedback.
And much more...
Who is Crisp + Linear integration for?
Connecting Crisp and Linear helps support and engineering teams eliminate manual handoffs, keeping bug reports and feature requests flowing smoothly between customer conversations and development sprints.
Customer support leads
Engineering managers
Product managers
Operations directors
Technical support engineers
Customer success managers
📈
Customer support leads
You're managing customer conversations in Crisp, but support tickets get buried before engineering sees them — with this integration, every new conversation creates a Linear task automatically and your engineering team stays aligned.
⚡
Engineering managers
You're waiting for support staff to manually brief developers on bug reports, but details get lost in translation — with this integration, every customer message creates an actionable Linear issue and your backlog stays current.
🤝
Product managers
You're trying to track feature requests mentioned in live chats, but customer quotes never reach your product roadmap — with this integration, every relevant Crisp conversation populates Linear projects and your roadmap reflects real demand.
📊
Operations directors
You're seeing high volumes of customer inquiries slip through the cracks, but manual logging cannot keep pace — with this integration, every Crisp conversation routes straight to Linear tracking and your operations run without bottlenecks.
🔄
Technical support engineers
You're hand-copying reproduction steps from chat transcripts into issue trackers, but important technical context gets omitted — with this integration, every Crisp chat details transfer directly into Linear and your troubleshooting starts immediately.
🛡️
Customer success managers
You're explaining bug statuses to clients without knowing if engineering has started work, but update delays damage trust — with this integration, every Linear progress change updates Crisp statuses and your client communications stay transparent.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Crisp + Linear
Build and manage your Crisp + Linear automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Crisp + Linear with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Crisp + Linear Now 
In Just 1 Click!
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😍
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Frequently Asked Questions
How do I connect Crisp to Linear?
You can connect Crisp to Linear in 1-click using ready-made templates on Integrately. Select a workflow, authenticate both accounts, and switch it on. For custom requirements, use Integrately AI to build your exact flow.
Can I automatically create Linear issues from Crisp conversations?
Can I connect Crisp, Linear, and Slack?
What is a good Zapier alternative for Crisp and Linear?
How does Crisp handle conversation data during integration?
Can Linear issue updates trigger changes in Crisp?
Do I need coding skills to automate Crisp and Linear?
Is the Crisp and Linear integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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