Send Google Chat message for new Crisp contact
Crisp + Google Chat Integration
Google Chat + Crisp Integration
Integrate Crisp to Google Chat in one click, or tell Integrately AI how you want each conversation handled. Notify your team, update customer records, create follow-up tasks, and keep communication aligned automatically.
Free forever.Use premium features free for 14 days.1.
Message is received in space in Google Chat
Contact is created in Crisp Instant- Contact is updated in Crisp Instant
- Message is received in Crisp Instant
- Conversation session is updated in Crisp Instant
- Conversation custom data is updated in Crisp Instant
- Conversation status is changed in Crisp Instant
- Message is sent in Crisp Instant
- Conversation is created in Crisp Instant
2.
- Get all spaces in Google Chat
- Send message in space in Google Chat
- Send message via bot in space in Google Chat
- Create contact in Crisp
- Search contact in Crisp
- Update contact in Crisp
- Add a user event in Crisp
- Search conversation in Crisp
- Set contact custom data in Crisp
Trusted by experts at...
Ready Workflows for Crisp + Google Chat Integration
Capture customer messages, update support channels, alert your team, and track conversation statuses, all in just one click.
Most popular automation
Share updated Crisp contact via Google Chat message
Crisp + Google Chat Integration
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Crisp + Google Chat flow
Capture support interactions, save records to your CRM, track issues, and alert teams. Pick a combination and activate it in one click.
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HubSpot (3)
HubSpot (3) +
Jira Software Cloud (2)
Jira Software Cloud (2) +
Zendesk (2)
Zendesk (2) +
Slack (2)
Slack (2) +
Notion (2)
Notion (2) +
Asana (2)
Asana (2) C
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Send Crisp messages to Google Chat spaces and create contacts in HubSpot automatically
New Crisp messages instantly appear in Google Chat while creating a corresponding contact in HubSpot, eliminating manual entry.
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When a Crisp conversation is created, post to Google Chat and update HubSpot records
Every new Crisp conversation triggers a Google Chat space notification and updates customer records in HubSpot instantly.
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Use Claude to analyse Crisp messages, post alerts in Google Chat, and create HubSpot contacts
Claude evaluates new Crisp messages for urgency, posting summaries to Google Chat and logging contacts in HubSpot.
Supported triggers and actions for Google Chat and Crisp
Mix and match to build the exact automation you need
Google Chat Triggers & Actions
Message is received in space in Google Chat
Triggers the automation when a new message is received in a particular space
Try it → Crisp Triggers & Actions
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it → Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it → Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it → Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it → What can you automate with Crisp + Google Chat?
Streamline your support workflow by connecting Crisp events directly to Google Chat spaces and team tools.
💬
Forward Crisp messages to Google Chat spaces automatically
Send every incoming Crisp message directly to a designated Google Chat space so your support team can review and respond immediately.
📋
Capture every submitted contact detail and custom data field
Map available Crisp contact attributes and conversation data into your downstream records instead of just basic names.
🔔
Alert the right team member the moment a conversation starts
Trigger instant notifications in Google Chat whenever a new conversation is created or updated in Crisp.
🔀
Route conversations based on urgency or custom data
Send high-priority customer chats to dedicated management spaces while routine inquiries go to general support channels.
🔄
Keep customer records updated as conversation statuses change
Automatically update contact records and session statuses across your workspace whenever a Crisp conversation moves forward.
🔍
Search and update existing contacts without creating duplicates
Check if a contact already exists in your connected CRM before creating a new record from incoming Crisp chats.
📌
Handle later status changes and session updates
Trigger downstream alerts and updates whenever a Crisp conversation status is changed or closed out.
🔌
Extend your workflow to external tools like HubSpot
Connect your core Crisp and Google Chat flow with HubSpot to sync contacts and manage customer pipelines.
And much more...
Who is Crisp + Google Chat integration for?
Support teams, managers, and customer success professionals use this integration to streamline communication, eliminate manual data entry, and keep entire organisations aligned.
Support Team Leads
Customer Support Agents
Account Managers
Customer Operations Teams
Sales Representatives
Support Operations Specialists
📈
Support Team Leads
You're reviewing support metrics but your conversation logs only update when someone manually exports data, so the volume counts you report on are always outdated — with this integration, every new conversation lands in your team channels instantly and your operational metrics stay current.
⚡
Customer Support Agents
You need to respond to urgent customer inquiries quickly, but incoming messages get buried in your Crisp inbox before anyone notices — with this integration, every new message triggers an instant Google Chat alert so you can reply without delay.
🤝
Account Managers
You answer to key clients who expect immediate updates on their support tickets, but tracking down message histories across platforms takes too much time — this integration means every conversation detail is logged and shared automatically.
📊
Customer Operations Teams
The volume of incoming messages is too high for anyone to keep up by hand, leading to missed customer follow-ups and lost context — automating both apps means every contact and message is routed and logged without manual effort.
🎯
Sales Representatives
You own the follow-up step and depend on support agents to hand over qualified prospect inquiries from chat conversations — connecting these apps means every prospect contact is created in your CRM the moment they message.
🗂️
Support Operations Specialists
You need a reliable history of customer interactions, but manual tracking keeps resulting in gaps across your workspace records — with this integration, every interaction is captured and structured reliably.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google Chat + Crisp
Build and manage your Google Chat + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google Chat + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Google Chat + Crisp Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Crisp to Google Chat?
You can easily connect Crisp to Google Chat using 1-click automations on Integrately, linking your support platform directly to Google Chat spaces alongside apps like Slack, HubSpot, and Zendesk. Use ready-made templates or tell Integrately AI how you want conversations handled.
Can I automatically send Crisp support messages to Google Chat spaces?
Can I connect Crisp, Google Chat, and Slack?
What is a good Zapier alternative for Crisp and Google Chat?
How does Crisp handle customer contacts during automation?
How do Google Chat spaces receive automated message updates?
Can I automate Crisp and Google Chat without writing any code?
Is the Crisp and Google Chat integration free?
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