GatewayAPI SMS + Crisp Integration

Integrate Crisp to GatewayAPI SMS in one click, or tell Integrately AI how you want each message handled. Receive customer messages, trigger instant SMS alerts, notify your support team, and keep conversations moving automatically.

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1.
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
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2.
  • GatewayAPI SMS
    Send message in GatewayAPI SMS
  • GatewayAPI SMS
    Send a message using any character or emoji in GatewayAPI SMS
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp

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Ready Workflows Ready Workflows for Crisp + GatewayAPI SMS Integration

Capture customer messages, trigger instant text alerts, notify support teams, and send follow-up replies, all in just one click.

Most popular automationmost-popular-automations
Crisp + GatewayAPI SMS Integration

Send GatewayAPI SMS message for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a message through GatewayAPI SMS letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - GatewayAPI SMS integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Crisp + GatewayAPI SMS flow

Log customer conversations in CRMs, sync order details, notify teams, and trigger follow-up tasks after your messaging workflows run. Pick a combination and activate it in one click.

GatewayAPI SMS
Crisp
+
HubspotHubspot (4)
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ShopifyShopify (3)
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SlackSlack (3)
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GmailGmail (3)
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Google SheetsGoogle Sheets (3)
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CalendlyCalendly (3)
C
G
H
Send an SMS via GatewayAPI SMS for every new Crisp message, and create a contact in HubSpot
New Crisp messages trigger instant SMS notifications through GatewayAPI SMS while automatically creating a contact in HubSpot, eliminating manual logging.
C
H
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Notify your team in HubSpot and send an SMS alert via GatewayAPI SMS whenever a new contact is created in Crisp
Every new Crisp contact updates HubSpot and triggers an instant SMS via GatewayAPI SMS so your team never misses a lead.
C
H
G
When a Crisp conversation status changes, update the contact in HubSpot and send a confirmation SMS via GatewayAPI SMS
Conversation status changes in Crisp update HubSpot records and trigger confirmation texts via GatewayAPI SMS automatically.
C
C
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Use ChatGPT to summarise every new Crisp conversation, update HubSpot, and send an SMS alert via GatewayAPI SMS
ChatGPT summarises incoming Crisp chats before updating HubSpot and triggering an SMS alert via GatewayAPI SMS.

Supported triggers and actions for GatewayAPI SMS and Crisp

Mix and match to build the exact automation you need

GatewayAPI SMS
GatewayAPI SMS Triggers & Actions
No trigger is available
Send message in GatewayAPI SMS
Delivers a message to a designated recipient
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Send a message using any character or emoji in GatewayAPI SMS
Sends a message using any character or emoji
Try it →
Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
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Create contact in Crisp
Adds a new contact to the database
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Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
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What can you automate with Crisp + GatewayAPI SMS?

Streamline customer communication by connecting your live chat platform to reliable SMS messaging workflows.

What you can automate?
💬
Trigger instant SMS alerts for incoming customer messages
Send an automated text via GatewayAPI SMS the moment a new message is received in Crisp. Ensure urgent inquiries never sit unattended in your inbox.
📋
Capture every submitted field and contact detail
Map incoming Crisp contact information directly into your CRM or spreadsheet without missing custom data fields or conversation attributes.
🔔
Notify the right team member as soon as chats arrive
Alert internal stakeholders instantly via SMS whenever a new conversation session is created or updated in Crisp.
🔀
Route communications based on conversation status
Perform different actions depending on whether a Crisp conversation status is marked open, pending, or resolved.
🔄
Keep your CRM records up to date automatically
Update contact details and conversation custom data in your CRM whenever information changes in Crisp.
🔍
Search and update existing contacts without duplicates
Search for existing contact records before creating new ones, keeping your database clean and organized.
⚡
Handle later status changes and conversation updates
Trigger follow-up actions and text notifications whenever a conversation session or contact record is modified.
🔗
Extend your workflow to Google Sheets or Slack
Push conversation logs into Google Sheets or alert your team in Slack after your Crisp and GatewayAPI SMS automation runs.
And much more...

Who is Crisp + GatewayAPI SMS integration for?

Support teams, marketers, and operations professionals use this integration to eliminate manual data entry, automate SMS alerts, and keep customer communication synced across platforms.

Support operations managers
Support operations managers
Customer support leads
Customer support leads
Client success specialists
Client success specialists
E-commerce support teams
E-commerce support teams
Sales representatives
Sales representatives
Operations coordinators
Operations coordinators
📈
Support operations managers
You review support throughput and response metrics every week, but your tracking dashboards only update when agents manually export chat logs, so your performance reports are always hours behind — this integration means every incoming message triggers instant SMS notifications and updates your records automatically.
⚡
Customer support leads
You need to act fast when high-priority inquiries arrive, but manual checks leave your team finding out about urgent customer chats too late — automating both apps means urgent messages trigger instant GatewayAPI SMS alerts so your team can respond immediately.
🤝
Client success specialists
You answer to key accounts who expect rapid updates on their support tickets, but keeping external stakeholders informed by hand takes hours away from active troubleshooting — this integration means every conversation status change automatically dispatches text updates and keeps your clients informed.
📊
E-commerce support teams
The volume of inbound chats and customer questions is too high for anyone to keep up by hand, leading to missed follow-ups and unlogged inquiries — connecting these apps means every new Crisp message or contact is processed and synced instantly without manual effort.
🔄
Sales representatives
You own the outreach step of the pipeline and depend on support teams to hand over customer inquiries, but manual handoffs cause frustrating delays in lead response times — automating both apps means new Crisp leads are transferred and notified via SMS instantly.
🗂️
Operations coordinators
You need a reliable audit history of all customer communication, but manual logging always leaves gaps and missing conversation records in your databases — with this integration, every chat session and contact update is recorded accurately across your tools.
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Why choose Integrately to automate GatewayAPI SMS + Crisp

Build and manage your GatewayAPI SMS + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect GatewayAPI SMS + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect Crisp to GatewayAPI SMS?
Frequently Asked Questions
You can connect Crisp to GatewayAPI SMS instantly using 1-click automations on Integrately. Select a ready template or ask Integrately AI to build your custom multi-step flow connecting Crisp and GatewayAPI SMS along with 1,500+ other apps.
Can I send automated SMS messages via GatewayAPI SMS when a message is received in Crisp?
Frequently Asked Questions
Can I connect Crisp, GatewayAPI SMS, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Crisp and GatewayAPI SMS?
Frequently Asked Questions
How does Crisp handle contact updates in this integration?
Frequently Asked Questions
How does GatewayAPI SMS handle message delivery for automated texts?
Frequently Asked Questions
Can I set up this Crisp and GatewayAPI SMS integration without coding?
Frequently Asked Questions
Is the Crisp and GatewayAPI SMS integration free?
Frequently Asked Questions
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