Crisp + Delighted Integration

Q: Can I automatically schedule a Delighted survey when a new Crisp conversation starts?

Yes, you can schedule a Delighted survey automatically the moment a conversation is created in Crisp. Choose a ready automation template or use Integrately AI to configure the exact sequence for your support team.

Q: Can I connect Crisp, Delighted, and Slack?

Yes, you can connect Crisp, Delighted, and Slack together in a multi-step workflow. Trigger surveys from chats, update contact profiles, and notify your support channel instantly, alongside 1,500+ other apps.

Q: What is a good Zapier alternative for Crisp and Delighted?

Integrately is a powerful alternative for connecting Crisp and Delighted with 1-click ready workflows, 20 million+ templates, and 24/5 live support at a 3x to 10x lower cost.

Q: How are Crisp contact records updated with survey responses?

When a new survey response is received in Delighted, you can automatically update contact custom data in Crisp using 1-click automations on Integrately. There are ready templates available right from the Crisp and Delighted integration.

Q: Can I trigger actions based on Crisp conversation status changes?

Yes, when a conversation status is changed in Crisp, you can automatically schedule surveys and update your records. Choose from ready-made workflows on Integrately to get started instantly.

Q: Do I need coding skills to automate Crisp and Delighted?

No coding skills are required to connect Crisp and Delighted. You can use ready-made workflow templates or tell Integrately AI how you want your automation built.

Q: Is the Crisp and Delighted integration free?

The Crisp and Delighted integration is available on Integrately with a free forever plan, allowing you to run your core automations without ongoing costs.

Integrate Crisp to Delighted in one click, or tell Integrately AI how you want each conversation handled. Send feedback surveys, track happiness scores, update customer profiles, and trigger follow-ups automatically.

Integrate For Free

Free forever.

Use premium features free for 14 days.

Contact is created in Crisp Instant
Contact is updated in Crisp Instant
Message is received in Crisp Instant
Conversation session is updated in Crisp Instant
Conversation custom data is updated in Crisp Instant
Conversation status is changed in Crisp Instant
Message is sent in Crisp Instant
Conversation is created in Crisp Instant
New survey response is received in Delighted Instant

Create contact in Crisp
Search contact in Crisp
Update contact in Crisp
Add a user event in Crisp
Search conversation in Crisp
Set contact custom data in Crisp
Schedule a survey in Delighted

Trusted by experts at...

Ready Workflows for Crisp + Delighted Integration

Schedule surveys, track feedback responses, update customer profiles, and trigger follow-ups, all in just one click.

Create Crisp contact for new Delighted response

When someone completes your Delighted, a new contact is automatically created in your Crisp. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Delighted is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Delighted - Crisp integration set up makes it easy to manage your customer relationships and grow your business.

Activate

When New survey response is received in Delighted > Check any condition > Create contact in Crisp

Delighted + Crisp Integration

Activate

1of1

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Crisp + Delighted flow

Send survey updates to your team, log feedback in spreadsheets, or create CRM records after every customer interaction. Pick a combination and activate it in one click.

Slack (3)

Google Sheets (3)

HubSpot (3)

Shopify (3)

Typeform (3)

Stripe (3)

Schedule a Delighted survey for every new conversation in Crisp, and notify your support channel in Slack

New Crisp conversations automatically trigger a Delighted survey and alert your team in Slack, ensuring no customer slips through the cracks.

Notify your support team in Slack whenever a new survey response is received in Delighted, and update the contact in Crisp

Delighted survey responses instantly update customer contact details in Crisp and notify your team in Slack for quick review.

When a Crisp conversation status changes, schedule a Delighted survey and post the update in Slack

Crisp conversation status changes automatically trigger Delighted surveys and notify your team in Slack.

Schedule a Delighted survey when a Crisp conversation is created, and log the details in Google Sheets

New Crisp conversations automatically schedule Delighted surveys and record all details in Google Sheets.

Log every new Delighted survey response in Google Sheets and update the corresponding contact in Crisp

Delighted survey responses instantly update Crisp contacts and record feedback rows in Google Sheets.

When a Crisp conversation status changes, schedule a Delighted survey and log the event in Google Sheets

Crisp status changes trigger Delighted surveys and record the update in Google Sheets automatically.

Schedule a Delighted survey for every new Crisp conversation, and create a contact in HubSpot

New Crisp conversations trigger Delighted surveys and create corresponding contacts in HubSpot instantly.

Update HubSpot contacts with feedback data when a new survey response is received in Delighted, and update Crisp records

Delighted survey results update HubSpot contact properties and synchronize with Crisp records automatically.

When a Crisp conversation status changes, schedule a Delighted survey and update the contact in HubSpot

Crisp status changes trigger Delighted surveys and update contact records in HubSpot.

Schedule a Delighted survey when a Crisp conversation is created, and create a customer in Shopify

New Crisp conversations trigger Delighted surveys and create new customer profiles in Shopify.

When a new survey response is received in Delighted, update the contact in Crisp and search for the customer in Shopify

Delighted survey feedback updates Crisp contacts and searches store customer records in Shopify.

When a Crisp conversation status changes, schedule a Delighted survey and search for the customer in Shopify

Crisp status updates trigger Delighted surveys and look up relevant customer profiles in Shopify.

When a Crisp conversation is created, schedule a Delighted survey and create a contact using Typeform data

New Crisp conversations trigger Delighted surveys and create contacts from form submissions.

When a new survey response is received in Delighted, update the contact in Crisp and search contacts

Delighted feedback updates Crisp contacts and searches records based on form criteria.

When a Crisp conversation status changes, schedule a Delighted survey and update contact records

Crisp status updates trigger Delighted surveys and update contact custom data.

Schedule a Delighted survey when a Crisp conversation is created, and update customer records

New Crisp conversations trigger Delighted surveys and update billing records automatically.

When a new survey response is received in Delighted, update the contact in Crisp and search billing records

Delighted survey ratings update Crisp contacts and verify billing details instantly.

When a Crisp conversation status changes, schedule a Delighted survey and update contact information

Crisp status changes trigger Delighted surveys and synchronize contact profiles.

Supported triggers and actions for Crisp and Delighted

Mix and match to build the exact automation you need

Crisp Triggers & Actions

Instant

Contact is created in Crisp

Triggers the automation when a new contact is created

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Instant

Contact is updated in Crisp

Triggers the automation when a contact is updated

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Instant

Message is received in Crisp

Triggers the automation when a new message is received

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Instant

Conversation session is updated in Crisp

Triggers the automation when a conversation session is updated

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Instant

Conversation custom data is updated in Crisp

Triggers the automation when custom data is updated during a conversation

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Instant

Conversation status is changed in Crisp

Triggers the automation when there is a change in the conversation status

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Instant

Message is sent in Crisp

Triggers the automation when a new message is sent

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Instant

Conversation is created in Crisp

Triggers the automation when a new conversation is created

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Delighted Triggers & Actions

Instant

New survey response is received in Delighted

Triggers the automation when a new survey response is received

Try it →

What can you automate with Crisp + Delighted?

Streamline your customer feedback workflow by connecting Crisp chats directly to Delighted surveys and keeping all your contact records synchronized.

Get Started For Free

🚀

Schedule surveys instantly on new chats

Automatically trigger a Delighted survey the moment a new conversation is created in Crisp. Eliminate manual follow-ups and capture customer sentiment right when it matters.

📋

Capture every submitted feedback field

Map all available Delighted survey response details directly into your Crisp contact records instead of just basic scores. Your database becomes a richer source for customer reviews.

🔔

Notify the right team on survey responses

Send instant notifications to your support channel as soon as a new survey response arrives in Delighted. Keep your agents informed of customer sentiment without delay.

🔀

Route actions based on survey scores

Perform different follow-up actions depending on the rating submitted in Delighted. Send high scores to your success records and flag low ratings for immediate review.

🔄

Keep customer profiles updated continuously

Automatically update Crisp contact custom data whenever conversation statuses change or survey responses are received. Keep your customer database accurate in real time.

🔍

Search and update instead of duplicating

Look up existing contacts in Crisp before logging new survey data or updating profiles. Prevent duplicate entries and maintain clean data hygiene across your platforms.

⏱️

Handle conversation status changes smoothly

Trigger automated workflows when conversation sessions update or statuses change in Crisp. Ensure surveys and records stay perfectly aligned with your support lifecycle.

🔌

Extend feedback flows to team messaging

Connect your core Crisp and Delighted workflow with Slack to broadcast survey milestones and customer feedback directly to your team channels.

And much more...

Who is Crisp + Delighted integration for?

Support and customer success teams connect Crisp and Delighted to eliminate manual survey scheduling, capture accurate feedback, and keep customer records updated effortlessly.

Customer analytics leads

Support managers

Client success executives

High-volume support operations

Customer support agents

Operations specialists

📈

Customer analytics leads

You're reviewing feedback metrics across channels but your tracking records only update when someone manually exports survey data, so the satisfaction scores you're reporting on are always a few hours behind — with this integration, every new response lands in your system instantly and your data stays current.

⚡

Support managers

You need to act fast on negative feedback, but you find out about low ratings long after the chat has ended, so frustrated customers wait too days for a resolution — with this integration, survey results trigger instant alerts and updates so your team can respond immediately.

🤝

Client success executives

You answer to stakeholders who want to see real-time customer satisfaction progress, but gathering survey data from separate chats takes hours of manual work — with this integration, every interaction automatically syncs satisfaction scores to your central records.

📊

High-volume support operations

The daily volume of live chat inquiries is too high for anyone to schedule surveys and update profiles by hand, leading to missed feedback requests and incomplete records — with this integration, every conversation automatically schedules surveys and updates contact details without manual effort.

👥

Customer support agents

You own the next step in resolving issues and depend on upstream chat records to hand over context correctly, but manual data entry causes missed details — with this integration, every customer interaction and survey response flows directly into your tools.

🗂️

Operations specialists

You need a reliable history of every customer interaction and keep finding gaps where surveys were never scheduled or responses went unrecorded — with this integration, every chat and survey response is captured automatically in a reliable audit trail.

Try This Integration – No Code Needed

Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Crisp + Delighted

Build and manage your Crisp + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected

Connect Crisp + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

20M+ Ready Automations

Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.

AI that builds your automations

Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.

24x5 Live Chat Support

Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.

Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

Secure by design

SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.

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Frequently Asked Questions

How do I connect Crisp to Delighted?

You can connect Crisp to Delighted in 1 click using ready-made workflows on Integrately, or ask Integrately AI to build your custom automation. Simply select your trigger, connect your accounts with Slack, Google Sheets, or HubSpot, and activate your flow in minutes.

Can I automatically schedule a Delighted survey when a new Crisp conversation starts?

Can I connect Crisp, Delighted, and Slack?

What is a good Zapier alternative for Crisp and Delighted?

How are Crisp contact records updated with survey responses?

Can I trigger actions based on Crisp conversation status changes?

Do I need coding skills to automate Crisp and Delighted?

Is the Crisp and Delighted integration free?

Didn't find the answer you were looking for?

No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Crisp or Delighted With 1500+ Other Apps

Popular Crisp Integrations

Connect Crisp to CRMs, helpdesk software, and messaging platforms to manage and follow up on customer communications.

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Crisp Integrations

No popular apps found

Popular Delighted Integrations

Sync Delighted with reporting tools, analytics platforms, and email marketing software to keep customer feedback working across your stack.

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Delighted Integrations

No popular apps found

Crisp + Delighted Integration

Integrate Crisp to Delighted in one click, or tell Integrately AI how you want each conversation handled. Send feedback surveys, track happiness scores, update customer profiles, and trigger follow-ups automatically.

Trusted by experts at...

Ready Workflows for Crisp + Delighted Integration

Schedule surveys, track feedback responses, update customer profiles, and trigger follow-ups, all in just one click.

Create Crisp contact for new Delighted response

When New survey response is received in Delighted > Check any condition > Create contact in Crisp

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Crisp + Delighted flow

Send survey updates to your team, log feedback in spreadsheets, or create CRM records after every customer interaction. Pick a combination and activate it in one click.

Supported triggers and actions for Crisp and Delighted

Mix and match to build the exact automation you need

What can you automate with Crisp + Delighted?

Streamline your customer feedback workflow by connecting Crisp chats directly to Delighted surveys and keeping all your contact records synchronized.

Who is Crisp + Delighted integration for?

Support and customer success teams connect Crisp and Delighted to eliminate manual survey scheduling, capture accurate feedback, and keep customer records updated effortlessly.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Crisp + Delighted

Build and manage your Crisp + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Crisp or Delighted With 1500+ Other Apps

Automate Your Tedious Tasks
With A Single Click

It's so easy a caveman could do it.

Crisp + Delighted Integration

Integrate Crisp to Delighted in one click, or tell Integrately AI how you want each conversation handled. Send feedback surveys, track happiness scores, update customer profiles, and trigger follow-ups automatically.

Trusted by experts at...

Ready Workflows for Crisp + Delighted Integration

Schedule surveys, track feedback responses, update customer profiles, and trigger follow-ups, all in just one click.

Create Crisp contact for new Delighted response

When New survey response is received in Delighted > Check any condition > Create contact in Crisp

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Crisp + Delighted flow

Send survey updates to your team, log feedback in spreadsheets, or create CRM records after every customer interaction. Pick a combination and activate it in one click.

Supported triggers and actions for Crisp and Delighted

Mix and match to build the exact automation you need

What can you automate with Crisp + Delighted?

Streamline your customer feedback workflow by connecting Crisp chats directly to Delighted surveys and keeping all your contact records synchronized.

Who is Crisp + Delighted integration for?

Support and customer success teams connect Crisp and Delighted to eliminate manual survey scheduling, capture accurate feedback, and keep customer records updated effortlessly.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Crisp + Delighted

Build and manage your Crisp + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Crisp or Delighted With 1500+ Other Apps

Automate Your Tedious Tasks With A Single Click

It's so easy a caveman could do it.

Automate Your Tedious Tasks
With A Single Click