Popular Copper + Freshservice Workflows
Create Freshservice requester for new Copper person
Create Copper person from new Freshservice ticket
Use this {{trigger.CustomerSupport}} - Copper integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a person in Copper.
This makes it easy to keep track of your support tickets and persons in one place.
Create Copper task for new Freshservice ticket
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Copper is a CRM that helps you turn relationships into revenue, and it does this by automating all the busywork in your sales pipeline so you can focus on what matters: building relationships with customers.
See Copper IntegrationsFreshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
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