If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in ConvergeHub. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - ConvergeHub integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in ConvergeHub.
This makes it easy to keep track of your support tickets and contacts in one place.
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ConvergeHub
ConvergeHub is a powerful CRM that helps you manage leads & customers, create contacts, follow up on deals, schedule meetings, follow social media updates and monitor competitors with ease.
LiveAgent helps you improve your customer service and reduce costs. With LiveAgent, you can monitor and engage with customers through multiple channels - social media, the web, email, or phone.