tawk.to + Concord Integration

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Concord. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Concord integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Concord.

This makes it easy to keep track of your support tickets and contacts in one place.

When someone completes your tawk.to, a new contact is automatically created in your Concord. This way, you can quickly follow up with the chat and turn them into a customer!

Plus, all of the information from the tawk.to is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a tawk.to - Concord integration set up makes it easy to manage your customer relationships and grow your business.