Cognito Forms + Freshservice Integration

Connect Cognito Forms to Freshservice - Automate your workflows in 1-click

With Cognito Forms automations, you can store all customer data in one place, use it for product development, personalize marketing campaigns, and improve overall customer experience. With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Combine the benefits of both with Integrately’s Cognito Forms + Freshservice integration.

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Ready Workflows For Cognito Forms + Freshservice Integration

Just click on the workflow you want to automate

Create Freshservice ticket for new Cognito Forms entry

Creating Freshservice tickets automatically for every new Cognito Forms entry received can help to ensure that each entry is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Create Your Own Cognito Forms & Freshservice Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Cognito Forms + Freshservice Integration

Entry is created in Cognito Forms
Triggers the automation when a new entry is created
Instant
Entry is updated in Cognito Forms
Triggers the automation when any entry is updated
Instant
Ticket is created in Freshservice
Triggers the automation when a new ticket is created
Ticket is updated in Freshservice
Triggers the automation when a ticket is modified
Requester is created in Freshservice
Triggers the automation when a new requester is created
Requester is updated in Freshservice
Triggers the automation when a requester is updated

Create ticket in Freshservice
Generates a new ticket
Create requester in Freshservice
Generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Retrieves a requester's information using their unique id
Get agent by ID in Freshservice
Get group by ID in Freshservice
Retrieves a group by its id

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

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Integrate Cognito Forms & Freshservice In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Cognito Forms or Freshservice With 1200+ Other Apps

Cognito Forms allows users to quickly create custom forms and embed them into their website. The platform also provides an easy way of collecting, analyzing and sharing data via the web or mobile devices.

See Cognito Forms Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations