Close + Delighted Integration

Integrate Close to Delighted in one click, or tell Integrately AI how you want each lead handled. Schedule customer surveys, update your CRM records, alert your team, and track feedback automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Close
    Opportunity status change activity is updated in Close Instant
  • Close
    Custom activity is created or updated in Close Instant
  • Close
    Lead Status change is created in Close Instant
  • Close
    Export is created in Close Instant
  • Close
    Membership is activated in Close Instant
  • Close
    Email Sequence Subscription created or updated in Close Instant
  • Close
    Lead is created using search query in Close
  • Close
    Lead is created in Close Instant
  • Close
    Contact is created in Close Instant
  • Close
    Contact is updated in Close Instant
  • Close
    Opportunity status change activity is created in Close Instant
  • Close
    Opportunity is created in Close Instant
  • Close
    Email is created in Close Instant
  • Close
    Call record is updated in Close Instant
  • Close
    Call record is created in Close Instant
  • Close
    Task is created in lead in Close Instant
  • Close
    SMS is created in Close Instant
  • Close
    Meeting is created in Close Instant
  • Close
    Note is created in Close
  • Delighted
    New survey response is received in Delighted Instant
Arrow Right
2.
  • Close
    Search contact in Close
  • Close
    Update lead in Close
  • Close
    Search lead in Close
  • Close
    Create lead in Close
  • Close
    Update task in Close
  • Close
    Create task in Close
  • Close
    Search task in Close
  • Close
    Search opportunity in Close
  • Close
    Update opportunity in Close
  • Close
    Create opportunity in Close
  • Close
    Create contact in Close
  • Close
    Update contact in Close
  • Close
    Create note in Close
  • Close
    Update note in Close
  • Close
    Search note in Close
  • Close
    Create email in Close
  • Close
    Search user in Close
  • Close
    Create SMS in Close
  • Close
    Create custom activity in Close
  • Close
    Run activity overview report in Close
  • Close
    Delete logged call in Close
  • Close
    Create export in Close
  • Close
    Run sent email report in Close
  • Close
    Subscribe Contact to Email Sequence in Close
  • Close
    Search custom activity in Close
  • Close
    Add address to lead in Close
  • Close
    Delete email in Close
  • Close
    Merge two leads in Close
  • Close
    Create bulk email in Close
  • Close
    Run opportunity report in Close
  • Close
    Create smart view in Close
  • Close
    Run status change report in Close
  • Close
    Toggle Forwarding on Phone Number in Close
  • Close
    Update custom activity in Close
  • Close
    Update smart view in Close
  • Close
    Update email sequence subscription in Close
  • Close
    Delete email address from contact in Close
  • Close
    Create bulk sequence subscription action in Close
  • Close
    Search email sequence subscription in Close
  • Close
    Search number of Leads in Query in Close
  • Close
    Search connected account in Close
  • Close
    Get activity by id in Close
  • Close
    Create call in Close
  • Close
    Update call in Close
  • Close
    Search call in Close
  • Delighted
    Schedule a survey in Delighted

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Close + Delighted Integration

Capture feedback, schedule surveys, update CRM records, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Delighted + Close Integration

Create Close contact for new Delighted response

When someone completes your Delighted, a new contact is automatically created in your Close. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Delighted is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Delighted - Close integration set up makes it easy to manage your customer relationships and grow your business.
See more
Delighted + Close Integration

Create Close task for new Delighted response

It's important to stay on top of your customer relationships, and one way to do that is to create Close tasks for new Delighted responses received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Close task for new Delighted response received today - your customers will thank you for it!
See more
Delighted + Close Integration

Create Close opportunity for new Delighted response

Integrating your Close with your Delighted, can help you automatically create new opportunitys based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Delighted - Close integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
See more
  • 1of2
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Close + Delighted flow

Extend your feedback automation by syncing data with CRMs, messaging tools, and spreadsheets. Pick a combination and activate it in one click.

Close
Delighted
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
+
StripeStripe (4)
C
D
S
Add every new Close lead to Salesforce, and schedule a Delighted survey.
New Close leads appear in Salesforce instantly while scheduling a Delighted survey, keeping your sales pipeline aligned and customer feedback running.
D
C
S
Notify your Salesforce team when a new Delighted survey response is received, and update the lead in Close.
Delighted survey responses instantly update your Close lead status and notify the assigned rep in Salesforce, ensuring rapid follow-up.
S
D
C
When a Salesforce opportunity moves to closed won, schedule a Delighted survey and update the lead in Close.
Closed deals in Salesforce automatically schedule a Delighted survey and update your Close records without manual triggers.
D
S
C
Use Claude to analyse every new Delighted survey response, update Salesforce, and create a task in Close.
Claude analyses incoming Delighted feedback, updates your Salesforce records, and opens a follow-up task in Close automatically.

Supported triggers and actions for Close and Delighted

Mix and match to build the exact automation you need

Close
Close Triggers & Actions
Instant
Opportunity status change activity is updated in Close
Triggers the automation when the status of any opportunity changes
Try it →
Instant
Custom activity is created or updated in Close
Triggers the automation when a custom activity is created or updated
Try it →
Instant
Lead Status change is created in Close
Triggers the automation when the status of a lead changes
Try it →
Instant
Export is created in Close
Triggers the automation when a new export occurs
Try it →
Instant
Membership is activated in Close
Triggers the automation when a membership is activated
Try it →
Instant
Email Sequence Subscription created or updated in Close
Triggers the automation when a subscriber is added or updated
Try it →
Lead is created using search query in Close
Triggers the automation when a new lead has been added based on search criteria
Try it →
Instant
Lead is created in Close
Triggers the automation when a new lead is created
Try it →
Instant
Contact is created in Close
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in Close
Triggers the automation when a contact is updated
Try it →
Instant
Opportunity status change activity is created in Close
Triggers the automation when the status of any opportunity changes
Try it →
Instant
Opportunity is created in Close
Triggers the automation when any opportunity is updated
Try it →
Instant
Email is created in Close
Triggers the automation when a new email is created
Try it →
Instant
Call record is updated in Close
Triggers the automation when call details are modified
Try it →
Instant
Call record is created in Close
Triggers the automation when a new call record is created
Try it →
Instant
Task is created in lead in Close
Triggers the automation when a new task is created for any lead
Try it →
Instant
SMS is created in Close
Triggers the automation when a SMS is created
Try it →
Instant
Meeting is created in Close
Triggers the automation when a new meeting is scheduled
Try it →
Note is created in Close
Triggers the automation when a new note is created
Try it →
Search contact in Close
Finds and retrieves contact information
Try it →
Update lead in Close
Updates the lead information
Try it →
Search lead in Close
Retrieves information for a particular lead
Try it →
Create lead in Close
Generates new leads for potential customers
Try it →
Update task in Close
Updates the task
Try it →
Create task in Close
Creates a new task
Try it →
Search task in Close
Searches for a task
Try it →
Search opportunity in Close
Searches for a opportunity
Try it →
Update opportunity in Close
Updates the opportunity
Try it →
Create opportunity in Close
Creates a new instance of the support system
Try it →
Create contact in Close
Adds a new contact to the database
Try it →
Update contact in Close
Updates contact information
Try it →
Create note in Close
Creates a new note in the particular format
Try it →
Update note in Close
Updates a note
Try it →
Search note in Close
Searches for a note
Try it →
Create email in Close
Adds a new contact to the contact list
Try it →
Search user in Close
Searches for a user
Try it →
Create SMS in Close
Creates a new sms
Try it →
Create custom activity in Close
Logs a new custom activity
Try it →
Run activity overview report in Close
Runs an activity overview report
Try it →
Delete logged call in Close
Removes a recorded phone conversation
Try it →
Create export in Close
Generates a new data export
Try it →
Run sent email report in Close
Runs a sent email report
Try it →
Subscribe Contact to Email Sequence in Close
Subscribes a contact to an email sequence
Try it →
Search custom activity in Close
Searches for a custom activity
Try it →
Add address to lead in Close
Updates lead information with address details
Try it →
Delete email in Close
Deletes particular emails from inbox
Try it →
Merge two leads in Close
Merges two leads
Try it →
Create bulk email in Close
Sends multiple emails to a list of recipients using a pre-set template
Try it →
Run opportunity report in Close
Runs an opportunity report
Try it →
Create smart view in Close
Creates a new smart view
Try it →
Run status change report in Close
Runs a status change report
Try it →
Toggle Forwarding on Phone Number in Close
Toggles forwarding on a phone number
Try it →
Update custom activity in Close
Updates a particular custom activity with new information
Try it →
Update smart view in Close
Updates smart view
Try it →
Update email sequence subscription in Close
Updates an email sequence subscription
Try it →
Delete email address from contact in Close
Removes an email address from a contact list
Try it →
Create bulk sequence subscription action in Close
Subscribes multiple leads to an email sequence in bulk
Try it →
Search email sequence subscription in Close
Searches for an email sequence subscription
Try it →
Search number of Leads in Query in Close
Searches for the number of leads in a query
Try it →
Search connected account in Close
Searches for linked accounts to streamline account management
Try it →
Get activity by id in Close
Retrieves a activity details by its id
Try it →
Create call in Close
Initiates a call to the recipient
Try it →
Update call in Close
Updates call information
Try it →
Search call in Close
Searches for a call
Try it →
Delighted
Delighted Triggers & Actions
Instant
New survey response is received in Delighted
Triggers the automation when a new survey response is received
Try it →
Schedule a survey in Delighted
Schedules a survey
Try it →

What can you automate with Close + Delighted?

Connect Close and Delighted to streamline your feedback collection, lead management, and customer follow-up workflows.

What you can automate?
🔄
Schedule surveys from new leads
Automatically schedule a Delighted survey the moment a new lead or opportunity is created in Close. Eliminate manual survey scheduling and start measuring customer happiness immediately.
📝
Capture every submitted survey field
Map customer feedback scores and qualitative comments directly into your Close lead records. Ensure your sales and success teams have complete visibility into every response.
🔔
Alert your team instantly on feedback
Notify your team the second a new survey response is received in Delighted. Route negative feedback to support and positive reviews to sales without delay.
🔀
Branch workflows based on survey scores
Take different actions depending on whether a Delighted survey response is positive or negative. Create retention tasks for low scores and referral requests for promoters.
🔄
Keep your CRM records up to date
Automatically update Close lead statuses and contact details when survey interactions occur. Maintain a single source of truth across your sales and feedback tools.
👥
Add or update without duplicates
Search existing Close contacts before creating new records when survey responses arrive. Keep your database clean and free of duplicate entries.
Handle later status changes and cancellations
Trigger targeted exit surveys in Delighted when subscription statuses change or deals close in Close. Keep your feedback cycles aligned with customer milestones.
💬
Extend your workflow to Slack
Connect your Close and Delighted core flow to Slack to broadcast survey milestones and customer alerts directly to your team channels.
And much more...

Who is Close + Delighted integration for?

Revenue teams, customer success managers, and operations leaders use this integration to streamline feedback collection and CRM synchronization.

Performance marketers
Performance marketers
Sales managers
Sales managers
Account executives
Account executives
Operations directors
Operations directors
Customer success leads
Customer success leads
Data analysts
Data analysts
📈
Performance marketers
You're running outreach campaigns in Close but your satisfaction metrics only update when someone manually checks Delighted, so the response trends you're optimising against are always outdated — with this integration, every survey response lands in your pipeline instantly and your feedback loop stays current.
Sales managers
You need to track lead conversion and customer satisfaction in real time, but manual data transfers leave gaps between Close and Delighted — this integration means every new lead schedules a survey instantly and your team can follow up without delay.
📋
Account executives
You manage client relationships in Close and depend on accurate customer satisfaction data to manage renewals, but delayed survey updates make it hard to gauge account health — automating both apps means your feedback scores appear directly on the lead record the moment they arrive.
🔄
Operations directors
Your team handles high volumes of customer leads and feedback surveys every day, but manual copying between Close and Delighted creates bottlenecks — integrating these apps means every survey response and lead record updates automatically across both platforms.
🎯
Customer success leads
You own post-sale satisfaction and depend on timely survey responses to catch unhappy clients, but finding out about negative feedback a day late hurts retention — connecting these apps means low scores trigger immediate follow-up tasks in your CRM.
📊
Data analysts
You rely on clean historical data to report on customer happiness and pipeline performance, but missing survey records create frustrating blind spots — with this integration, every interaction and response is logged reliably without manual intervention.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Close + Delighted

Build and manage your Close + Delighted automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Close + Delighted with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Close to Delighted?
Frequently Asked Questions
You can connect Close to Delighted in one click using ready-made workflows on Integrately. Simply choose your trigger and action, connect your accounts, and let Integrately AI handle the setup.
Can I automatically schedule a Delighted survey when a new lead is created in Close?
Frequently Asked Questions
Can I connect Close, Delighted, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Close and Delighted?
Frequently Asked Questions
How are Close lead updates handled with Delighted survey responses?
Frequently Asked Questions
Can I track customer survey feedback scores in Close?
Frequently Asked Questions
Do I need coding skills to automate Close and Delighted?
Frequently Asked Questions
Is the Close and Delighted integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Close or Delighted With 1500+ Other Apps

Close
Popular Close Integrations
Connect Close to CRMs, email tools, and communication platforms to manage and follow up on your sales pipeline.
See All
Close Integrations arrow right
No popular apps found
Delighted
Popular Delighted Integrations
Sync Delighted with reporting, spreadsheet, and notification tools to keep customer happiness data working across your stack.
See All
Delighted Integrations arrow right
No popular apps found