Clockify + Freshservice Integration

Q: Can I automatically track time in Clockify when a new Freshservice ticket is created?

Yes, you can automatically log a time entry in Clockify whenever a new support ticket is created in Freshservice. Choose a ready automation template to set this up instantly, or use Integrately AI to customise your time tracking rules.

Q: Can I connect Clockify, Freshservice, and Slack?

Yes, multi-step workflows let you connect Clockify, Freshservice, and Slack together seamlessly. When a ticket is created or updated, you can log time and post real-time alerts to your team in Slack, along with Jira Software Cloud, Google Drive, and 1,500+ other apps.

Q: What is a good Zapier alternative for Clockify and Freshservice?

Most alternatives lack the ease and speed of Integrately when connecting Clockify and Freshservice. Integrately provides 20 million+ ready templates, 1,500+ integrations, 24/5 live chat support, and free expert setup to help you automate in minutes.

Q: How do Clockify time entries sync with Freshservice ticket updates?

You can update project statuses and time logs in Clockify automatically whenever a Freshservice ticket changes stage. There's a ready template — start from the Clockify and Freshservice integration.

Q: How does Freshservice handle ticket creation and updates in this integration?

Freshservice triggers actions like ticket creation and updates to instantly drive time tracking and reporting in Clockify. There's a ready template — start from the Clockify and Freshservice integration.

Q: Do I need coding skills to automate Clockify and Freshservice?

No coding skills are required to connect Clockify and Freshservice. You can use pre-built templates or describe your required workflow in plain English to Integrately AI, which builds the automation for you.

Q: Is the Clockify and Freshservice integration free?

Yes, a free forever plan is available for the Clockify and Freshservice integration so you can start automating workflows right away. You can explore premium features and plans on the pricing page.

Integrate Clockify to Freshservice in one click, or tell Integrately AI how you want each ticket handled. Track time against helpdesk tickets, log effort, update projects, and sync work logs automatically.

Integrate For Free

Free forever.

Use premium features free for 14 days.

User is deleted from workspace in Clockify Instant
Invoice is created in Clockify Instant
Invoice is updated in Clockify Instant
Time entry is updated in Clockify Instant
Time entry is deleted in Clockify Instant
User is joined workspace in Clockify Instant
User is deactivated workspace in Clockify Instant
User is activated workspace in Clockify Instant
User is updated in Clockify Instant
New approval request is created in Clockify Instant
Approval request status is updated in Clockify Instant
Time off is requested in Clockify Instant
Time off request is approved in Clockify Instant
Time off request is rejected in Clockify Instant
Time off request is withdrawn in Clockify Instant
Time entry is created in Clockify
Task is created in Clockify Instant
Timer is started in Clockify Instant
Timer is stopped in Clockify Instant
Project is created in Clockify Instant
Workspace is created in Clockify
Client is created in Clockify Instant
Tag is created in Clockify Instant
Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice

Remove user from group in Clockify
Add user to group in Clockify
Delete group in Clockify
Update group in Clockify
Search group in Clockify
Create group in Clockify
Create invoice in Clockify
Create task in Clockify
Search task in Clockify
Create Project in Clockify
Search Project in Clockify
Get project by id in Clockify
Get task by id in Clockify
Update Project in Clockify
Create Time Entry in Clockify
Search time entry in Clockify
Start Timer in Clockify
Stop Timer in Clockify
Search client in Clockify
Create client in Clockify
Search client by id in Clockify
Search Tag in Clockify
Create tag in Clockify
Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice

Trusted by experts at...

Ready Workflows for Clockify + Freshservice Integration

Track billable hours for new tickets, update projects when tickets close, sync team members, and log support effort, all in just one click.

Create Clockify task from new Freshservice ticket

If you're using Freshservice for customer support and Clockify for time tracking, then this automation is for you.

This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!

Activate

1of1

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Clockify + Freshservice flow

Track support hours across tools, notify teams in chat, and update documentation or tasks effortlessly. Pick a combination and activate it in one click.

Jira Software Cloud (8)

Slack (8)

Microsoft Teams (8)

Google Drive (8)

Notion (8)

Asana (8)

Add every new Freshservice ticket to your Clockify project, and create a linked issue in Jira Software Cloud.

Freshservice tickets appear in Clockify as tracked time entries and create issues in Jira Software Cloud instantly, eliminating manual data entry.

Tell your engineering team in Jira Software Cloud when a new Freshservice ticket is logged and start a Clockify timer.

New support tickets trigger Clockify timers and notify Jira Software Cloud immediately, ensuring swift engineering responses.

When a Freshservice ticket moves to in progress, update the Clockify project status and update the issue in Jira Software Cloud.

Ticket status changes update Clockify projects and synchronize Jira Software Cloud issues automatically.

Create a Jira Software Cloud issue for every Clockify time entry flagged for review, and update the Freshservice ticket.

Clockify time entries needing review generate Jira Software Cloud issues and update Freshservice tickets effortlessly.

If a Freshservice ticket priority is high, add it to your Clockify project and create an urgent issue in Jira Software Cloud.

High-priority Freshservice tickets automatically create Clockify entries and priority issues in Jira Software Cloud.

When a Freshservice ticket is resolved, log the time entry in Clockify and close the issue in Jira Software Cloud.

Resolved support tickets automatically finalize Clockify time logs and close Jira Software Cloud issues.

Use Claude to summarise every new Freshservice support ticket, log the effort in Clockify, and create a tracked issue in Jira Software Cloud.

Claude summarises new Freshservice tickets while Clockify logs time and Jira Software Cloud creates tracking issues automatically.

Turn every resolved Freshservice ticket into a Clockify billing record, create a tracking issue in Jira Software Cloud, and log the closure in Asana.

Resolved Freshservice tickets generate Clockify billing logs, Jira Software Cloud issues, and Asana closing tasks.

Create a Clockify time entry for every new Freshservice ticket, and notify your support channel on Slack.

New Freshservice tickets create Clockify time entries and alert your Slack support channel instantly.

Tell your team on Slack when a Clockify timer is stopped and update the Freshservice ticket.

Stopped Clockify timers notify your team on Slack and update Freshservice support tickets automatically.

When a Freshservice ticket status changes, update the Clockify project and post an update on Slack.

Freshservice ticket updates modify Clockify projects and broadcast status changes on Slack.

Open a Freshservice ticket for every Clockify task marked urgent, and notify the manager on Slack.

Urgent Clockify tasks automatically generate Freshservice tickets and notify managers on Slack.

If a Freshservice ticket comes from an enterprise requester, create a Clockify project and alert the VIP channel on Slack.

Enterprise Freshservice tickets automatically create Clockify projects and alert VIP channels on Slack.

When a Freshservice ticket is closed, stop the Clockify timer and post the total hours in Slack.

Closed Freshservice tickets automatically stop Clockify timers and post total hours in Slack.

Use ChatGPT to summarise every new Freshservice ticket, log the time in Clockify, and post the brief in Slack.

ChatGPT summarises new Freshservice tickets while Clockify logs time and Slack posts the brief.

When a Freshservice ticket is created, add a Clockify task, notify the team on Slack, and create a tracking row in Google Drive.

New Freshservice tickets create Clockify tasks, notify Slack teams, and save tracking rows in Google Drive.

Log every new Freshservice ticket as a Clockify time entry, and send a card to your team on Microsoft Teams.

New Freshservice tickets create Clockify time entries and send interactive cards to Microsoft Teams.

Tell your team on Microsoft Teams when a Clockify project is created and open a Freshservice ticket.

New Clockify projects notify Microsoft Teams channels and open corresponding Freshservice tickets automatically.

When a Freshservice ticket moves to pending, update the Clockify project and post a notice in Microsoft Teams.

Pending Freshservice tickets update Clockify projects and notify Microsoft Teams channels instantly.

Create a Microsoft Teams task for every Clockify entry requiring review and update the Freshservice ticket.

Clockify entries needing review generate Microsoft Teams tasks and update Freshservice support records.

If a Freshservice ticket is marked critical, create a Clockify project and alert the incident channel in Microsoft Teams.

Critical Freshservice tickets automatically create Clockify projects and notify incident channels in Microsoft Teams.

When a Freshservice ticket is closed, update the Clockify project and post the final summary in Microsoft Teams.

Closed Freshservice tickets update Clockify projects and post final summaries in Microsoft Teams.

Use Gemini to analyse every new Freshservice support ticket, log the effort in Clockify, and post the summary in Microsoft Teams.

Gemini analyses new Freshservice tickets while Clockify logs time and Microsoft Teams posts the summary.

Turn every resolved Freshservice ticket into a Clockify billing log, notify the team on Microsoft Teams, and save the record in Google Drive.

Resolved Freshservice tickets create Clockify billing logs, Microsoft Teams alerts, and Google Drive records.

Save a Google Drive document for every new Freshservice ticket, and log the effort in Clockify.

New Freshservice tickets automatically generate Google Drive documents and log time entries in Clockify.

Notify your team in Google Drive comments when a Clockify time entry is created and update the Freshservice ticket.

New Clockify time entries add Google Drive comments and update Freshservice support tickets automatically.

When a Freshservice ticket is updated, update the matching Google Drive file and Clockify project.

Freshservice ticket updates modify matching Google Drive files and update Clockify projects automatically.

Create a Google Drive folder for every new Clockify project and link it in the Freshservice ticket.

New Clockify projects automatically generate Google Drive folders and update corresponding Freshservice tickets.

If a Freshservice ticket contains an attachment, save the file to Google Drive and log a time entry in Clockify.

Freshservice ticket attachments are automatically saved to Google Drive and logged as time entries in Clockify.

When a Freshservice ticket is closed, archive the Google Drive document and update the Clockify project.

Closed Freshservice tickets archive Google Drive documents and update Clockify project statuses automatically.

Use Claude to extract details from every new Freshservice ticket, save a summary in Google Drive, and log the time in Clockify.

Claude extracts Freshservice ticket details, saves summaries in Google Drive, and logs time in Clockify.

Turn every closed Freshservice ticket into a Google Drive report, log the hours in Clockify, and post an update in Slack.

Closed Freshservice tickets generate Google Drive reports, log Clockify hours, and post Slack updates.

Add every new Freshservice ticket to your Notion database, and log the initial time entry in Clockify.

New Freshservice tickets create Notion database entries and log initial time records in Clockify.

Tell your team in Notion when a Clockify timer starts and update the Freshservice ticket.

Active Clockify timers update Notion pages and update Freshservice support tickets automatically.

When a Freshservice ticket changes status, update the Notion page and Clockify project.

Freshservice ticket status changes update Notion pages and Clockify projects automatically.

Create a Notion task for every Clockify entry flagged for review and update the Freshservice ticket.

Clockify time entries flagged for review create Notion tasks and update Freshservice support records.

If a Freshservice ticket is urgent, add it to your Notion priority database and create a Clockify task.

Urgent Freshservice tickets automatically create Notion priority database entries and Clockify tasks.

When a Freshservice ticket is closed, update the Notion status and log total hours in Clockify.

Closed Freshservice tickets update Notion page statuses and log total hours in Clockify automatically.

Use ChatGPT to summarise every new Freshservice ticket, save the brief in Notion, and log effort in Clockify.

ChatGPT summarises new Freshservice tickets, saves briefs in Notion, and logs effort in Clockify.

Turn every resolved Freshservice ticket into a Notion knowledge base entry, log time in Clockify, and notify your team in Slack.

Resolved Freshservice tickets create Notion knowledge base pages, log Clockify time, and notify Slack teams.

Create an Asana task for every new Freshservice ticket, and log the tracked time in Clockify.

New Freshservice tickets automatically create Asana tasks and log tracked time in Clockify.

Notify your team in Asana when a Clockify time entry is created and update the Freshservice ticket.

New Clockify time entries add Asana comments and update Freshservice support tickets automatically.

When a Freshservice ticket moves to in progress, update the Asana task and Clockify project.

Freshservice ticket updates modify matching Asana tasks and update Clockify projects automatically.

Create an Asana project for every new Clockify project and link it in Freshservice.

New Clockify projects automatically generate Asana projects and update corresponding Freshservice tickets.

If a Freshservice ticket is marked high priority, create an urgent Asana task and log time in Clockify.

High-priority Freshservice tickets automatically create urgent Asana tasks and log time in Clockify.

When a Freshservice ticket is completed, mark the Asana task complete and update the Clockify project.

Completed Freshservice tickets mark Asana tasks complete and update Clockify project statuses automatically.

Use Gemini to analyse every new Freshservice ticket, create an Asana task, and log the time in Clockify.

Gemini analyses new Freshservice tickets, creates Asana tasks, and logs time in Clockify automatically.

Turn every resolved Freshservice ticket into an Asana archive task, log hours in Clockify, and post an update in Slack.

Resolved Freshservice tickets create Asana archive tasks, log Clockify hours, and post Slack updates.

Supported triggers and actions for Clockify and Freshservice

Mix and match to build the exact automation you need

Clockify Triggers & Actions

Instant

User is deleted from workspace in Clockify

Triggers when a user is deleted from a workspace

Try it →

Instant

Invoice is created in Clockify

Triggers when an invoice is created

Try it →

Instant

Invoice is updated in Clockify

Triggers when an invoice is updatedTriggers when an invoice is updated

Try it →

Instant

Time entry is updated in Clockify

Triggers when a time entry is updated

Try it →

Instant

Time entry is deleted in Clockify

Triggers when a time entry is deleted

Try it →

Instant

User is joined workspace in Clockify

Triggers when a user joins a workspace

Try it →

Instant

User is deactivated workspace in Clockify

Triggers when a user is deactivated from a workspace

Try it →

Instant

User is activated workspace in Clockify

Triggers when a user is activated in a workspace

Try it →

Instant

User is updated in Clockify

Triggers when a user is updated

Try it →

Instant

New approval request is created in Clockify

Triggers when a new approval request is created

Try it →

Instant

Approval request status is updated in Clockify

Triggers when approval request status is updated

Try it →

Instant

Time off is requested in Clockify

Triggers when time off is requested

Try it →

Instant

Time off request is approved in Clockify

Triggers when a time off request is approved

Try it →

Instant

Time off request is rejected in Clockify

Triggers when a time off request is rejected

Try it →

Instant

Time off request is withdrawn in Clockify

Triggers when a time off request is withdrawn

Try it →

Time entry is created in Clockify

Triggers the automation when a new time entry is created

Try it →

Instant

Task is created in Clockify

Triggers the automation when a new task is created

Try it →

Instant

Timer is started in Clockify

Triggers the automation when a timer is started

Try it →

Instant

Timer is stopped in Clockify

Triggers the automation when the timer is stopped

Try it →

Instant

Project is created in Clockify

Triggers the automation when a new project is created

Try it →

Workspace is created in Clockify

Triggers the automation when a new workspace is created

Try it →

Instant

Client is created in Clockify

Triggers the automation when a new client is created

Try it →

Instant

Tag is created in Clockify

Triggers the automation when a tag is added

Try it →

Freshservice Triggers & Actions

Ticket is created in Freshservice

Triggers the automation when a new ticket is created

Try it →

Ticket is updated in Freshservice

Triggers the automation when a ticket is modified

Try it →

Requester is created in Freshservice

Triggers the automation when a new requester is created

Try it →

Requester is updated in Freshservice

Triggers the automation when a requester is updated

Try it →

What can you automate with Clockify + Freshservice?

Streamline your IT service management and time tracking by connecting every ticket, time entry, and project update automatically.

Get Started For Free

⏱️

Track time automatically from support tickets

Log a Clockify time entry the moment a new Freshservice ticket is created. Keep your billing accurate without manual data entry.

📋

Capture every ticket detail and field

Map all custom ticket fields, priorities, and requesters into Clockify projects and entries. Ensure no operational detail gets left behind.

🔔

Alert your team instantly on ticket updates

Send real-time notifications to your team whenever a support ticket is created or updated. Keep everyone aligned on urgent customer issues.

🔀

Route tickets based on priority or category

Trigger different Clockify actions depending on the priority level submitted in your Freshservice ticket. Send urgent issues to priority projects.

🔄

Keep time entries and tickets synchronized

Update your Clockify projects and time logs automatically whenever a Freshservice ticket changes status. Keep your entire system current.

🔍

Prevent duplicate time logs and entries

Search existing Clockify records before creating new ones to avoid duplicate entries for ongoing support tickets. Maintain clean records.

🏁

Handle ticket closure and final billing

Stop timers, calculate final effort, and update project statuses automatically when a Freshservice ticket is marked resolved or closed.

🔌

Extend your workflow to Slack or Jira

Push ticket updates and time logs from Clockify and Freshservice directly into Slack or Jira Software Cloud for team collaboration.

And much more...

Who is Clockify + Freshservice integration for?

Connecting Clockify and Freshservice helps IT teams, support managers, and finance departments track billable hours, monitor ticket resolution times, and maintain accurate billing records effortlessly.

Finance managers

IT support supervisors

Client success leads

Helpdesk operations leads

Support engineers

Compliance officers

📈

Finance managers

You track billable hours and support costs across your department, but your accounting sheets only update when someone manually exports time logs, so your margin reports are always outdated — with this integration, every support ticket and time entry syncs instantly and your financial data stays current.

🚨

IT support supervisors

You manage helpdesk queues and need to monitor team response times, but tickets and time tracking live in separate systems so you find out about bottlenecks too late — with this integration, support ticket activity and work logs connect automatically and your team responds faster.

🤝

Client success leads

You report on service level agreements and support effort to external clients, but gathering manual logs from your helpdesk takes hours — with this integration, every ticket effort is tracked accurately and your client reporting becomes effortless.

📊

Helpdesk operations leads

You handle high volumes of support requests daily, but manual data entry between your ticketing tool and time tracker causes constant discrepancies — with this integration, every ticket and time entry is logged automatically and your operational volume flows smoothly.

⚙️

Support engineers

You depend on ticketing triggers to start tracking your billable hours, but manual handoffs between systems slow down your workflow — with this integration, every support action automatically initiates your time tracking and your handoffs become seamless.

🗂️

Compliance officers

You need a reliable history of support effort and ticket lifecycles for audits, but manual record-keeping leaves gaps in your timeline — with this integration, every time entry and ticket update creates a complete audit trail and your records stay pristine.

Try This Integration – No Code Needed

Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Clockify + Freshservice

Build and manage your Clockify + Freshservice automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected

Connect Clockify + Freshservice with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

20M+ Ready Automations

Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.

AI that builds your automations

Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.

24x5 Live Chat Support

Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.

Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

Secure by design

SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.

How Integrately Works?

Select Automation

Connect Accounts

That’s it! You just connected Google Sheets to Trello

Automation is ready

Connect Clockify + Freshservice Now

In Just 1 Click!

Price Comparison with Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2

ProductHunt

Most upvoted product of the month

▲ 2000+

Connect Clockify + Freshservice Now

In Just 1 Click!

Frequently Asked Questions

How do I connect Clockify to Freshservice?

You can connect Clockify to Freshservice in one click using ready-made flows or by using Integrately AI to set up custom logic. Simply select your trigger event, authorize your accounts, and your time tracking and helpdesk tools will sync automatically with support from Slack, Notion, and 1,500+ other apps.

Can I automatically track time in Clockify when a new Freshservice ticket is created?

Can I connect Clockify, Freshservice, and Slack?

What is a good Zapier alternative for Clockify and Freshservice?

How do Clockify time entries sync with Freshservice ticket updates?

How does Freshservice handle ticket creation and updates in this integration?

Do I need coding skills to automate Clockify and Freshservice?

Is the Clockify and Freshservice integration free?

Didn't find the answer you were looking for?

No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Clockify or Freshservice With 1500+ Other Apps

Popular Clockify Integrations

Connect Clockify with project management, invoicing, and reporting tools to keep your time tracking and billing aligned.

See All
Clockify Integrations

No popular apps found

Popular Freshservice Integrations

Sync Freshservice with CRM, communication, and helpdesk tools to streamline your support operations.

See All
Freshservice Integrations

No popular apps found

Clockify + Freshservice Integration

Integrate Clockify to Freshservice in one click, or tell Integrately AI how you want each ticket handled. Track time against helpdesk tickets, log effort, update projects, and sync work logs automatically.

Trusted by experts at...

Ready Workflows for Clockify + Freshservice Integration

Track billable hours for new tickets, update projects when tickets close, sync team members, and log support effort, all in just one click.

Create Clockify task from new Freshservice ticket

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Clockify + Freshservice flow

Track support hours across tools, notify teams in chat, and update documentation or tasks effortlessly. Pick a combination and activate it in one click.

Supported triggers and actions for Clockify and Freshservice

Mix and match to build the exact automation you need

What can you automate with Clockify + Freshservice?

Streamline your IT service management and time tracking by connecting every ticket, time entry, and project update automatically.

Who is Clockify + Freshservice integration for?

Connecting Clockify and Freshservice helps IT teams, support managers, and finance departments track billable hours, monitor ticket resolution times, and maintain accurate billing records effortlessly.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Clockify + Freshservice

Build and manage your Clockify + Freshservice automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Clockify or Freshservice With 1500+ Other Apps

Automate Your Tedious Tasks
With A Single Click

It's so easy a caveman could do it.

Clockify + Freshservice Integration

Integrate Clockify to Freshservice in one click, or tell Integrately AI how you want each ticket handled. Track time against helpdesk tickets, log effort, update projects, and sync work logs automatically.

Trusted by experts at...

Ready Workflows for Clockify + Freshservice Integration

Track billable hours for new tickets, update projects when tickets close, sync team members, and log support effort, all in just one click.

Create Clockify task from new Freshservice ticket

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Clockify + Freshservice flow

Track support hours across tools, notify teams in chat, and update documentation or tasks effortlessly. Pick a combination and activate it in one click.

Supported triggers and actions for Clockify and Freshservice

Mix and match to build the exact automation you need

What can you automate with Clockify + Freshservice?

Streamline your IT service management and time tracking by connecting every ticket, time entry, and project update automatically.

Who is Clockify + Freshservice integration for?

Connecting Clockify and Freshservice helps IT teams, support managers, and finance departments track billable hours, monitor ticket resolution times, and maintain accurate billing records effortlessly.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate Clockify + Freshservice

Build and manage your Clockify + Freshservice automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Clockify or Freshservice With 1500+ Other Apps

Automate Your Tedious Tasks With A Single Click

It's so easy a caveman could do it.

Automate Your Tedious Tasks
With A Single Click