Cliengo + Twilio Integration

Integrate Cliengo to Twilio in one click, or tell Integrately AI how you want each lead handled. Capture customer details, trigger instant SMS or WhatsApp messages, alert your team, and keep your communication records updated automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Cliengo
    Customer is created in Cliengo Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Cliengo
    Create customer in Cliengo
  • Cliengo
    Update customer in Cliengo
  • Cliengo
    Search customer in Cliengo
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready WorkflowsReady Workflows   for Cliengo + Twilio Integration

Capture leads, send instant SMS messages, trigger WhatsApp follow-ups, and notify your sales team, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Cliengo + Twilio flow

Sync your lead communications with CRMs, spreadsheets, and messaging channels to keep your entire team aligned. Pick a combination and activate it in one click.

Cliengo
Twilio
+
HubspotHubspot (4)
+
SalesforceSalesforce (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
StripeStripe (3)
+
CalendlyCalendly (3)
C
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Add every new Cliengo customer to HubSpot as a contact, and send an SMS alert in Twilio.
New Cliengo customers are added to HubSpot automatically while Twilio sends an SMS alert, keeping your team instantly informed without manual data entry.
T
H
C
When a message is received in Twilio, create a contact in HubSpot and update the customer record in Cliengo.
Incoming Twilio messages instantly create HubSpot contacts and update Cliengo records, ensuring no conversation slips through the cracks.
C
H
T
If a new Cliengo customer matches enterprise criteria in HubSpot, send a WhatsApp message in Twilio.
Enterprise leads identified in HubSpot trigger instant WhatsApp outreach through Twilio, enabling immediate high-value engagement.
C
H
T
Use ChatGPT to analyse every new Cliengo customer, update HubSpot, and send an SMS notification via Twilio.
AI analyses new Cliengo customer inquiries, updates HubSpot with insights, and triggers a Twilio SMS summary for your sales team.

Supported triggers and actions for Cliengo and Twilio

Mix and match to build the exact automation you need

Cliengo
Cliengo Triggers & Actions
Instant
Customer is created in Cliengo
Triggers the automation when a new customer is created
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Create customer in Cliengo
Adds a new customer to the database
Try it →
Update customer in Cliengo
Updates a customer's information
Try it →
Search customer in Cliengo
Locates and retrieves customer information
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Get message medias in Twilio
Try it →
Get message media by id in Twilio
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Cliengo + Twilio?

Streamline your customer engagement by connecting chatbot lead capture with automated mobile communications.

What you can automate?
🚀
Trigger instant SMS messages from new leads
Automatically send a personalized text message via Twilio the moment a new customer is created in Cliengo. Engage prospects instantly while they are active on your website.
📋
Capture every submitted chat field
Map all collected visitor details from Cliengo chats into your Twilio communication payloads. Ensure no custom question or phone number gets left behind.
🔔
Alert your team the second a lead arrives
Dispatch immediate SMS or WhatsApp notifications to sales representatives whenever a new customer interacts with your Cliengo chatbot.
🔀
Route messages based on submitted criteria
Send different Twilio message templates depending on the specific department or product category selected by the customer in Cliengo.
🔄
Keep customer records updated across platforms
Automatically search and update existing customer profiles in Cliengo whenever call statuses change or messages are received in Twilio.
🔍
Prevent duplicate profiles with smart matching
Search existing database records before creating new customer entries, ensuring clean data management between Cliengo and Twilio.
📞
Handle call status and recording updates
Trigger automated workflows when Twilio calls finish or recordings become available, updating customer records and alerting staff.
🔗
Extend your flow to CRMs and spreadsheets
Connect your core Cliengo and Twilio workflow with Google Sheets, HubSpot, or Slack to keep your entire business stack synchronized.
And much more...

Who is Cliengo + Twilio integration for?

Connecting Cliengo and Twilio eliminates manual handoffs between chatbot lead generation and mobile communications for fast-moving teams.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Customer support teams
Customer support teams
Operations specialists
Operations specialists
Database administrators
Database administrators
📈
Performance marketers
You're running ad campaigns driving traffic to your chatbot, but lead counts only update when someone exports data, so your optimization metrics are always hours behind — this integration means every new customer triggers instant SMS alerts and your conversion tracking stays current.
Sales representatives
You need to engage new chatbot leads within minutes, but manual outreach delays your response time and lets prospects slip away — automating both apps means every new customer receives an instant Twilio text and you reach out while interest is highest.
📋
Account managers
You report on client communication metrics, but scattered messaging channels leave gaps in your client activity history — connecting these apps means every customer interaction is logged reliably and your reporting stays accurate without manual compilation.
💬
Customer support teams
You manage high volumes of incoming chat inquiries and text messages, but manual record-keeping causes missed follow-ups and frustrated clients — this integration means every customer submission automatically syncs communication logs across platforms.
🔄
Operations specialists
You depend on accurate lead handoffs between chat widgets and communication tools, but manual data copying creates costly errors — automating both apps means customer data flows instantly between Cliengo and Twilio without manual intervention.
🗂️
Database administrators
You maintain clean customer records, but inconsistent data entry leads to duplicate profiles and fragmented histories — connecting these apps means every customer and message syncs cleanly into standardized profiles every single time.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Cliengo + Twilio

Build and manage your Cliengo + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Cliengo + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Cliengo to Twilio?
Frequently Asked Questions
You can connect Cliengo to Twilio in one click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking tools like Google Sheets, Slack, and HubSpot.
Can I automatically send an SMS via Twilio when a new customer is created in Cliengo?
Frequently Asked Questions
Can I connect Cliengo, Twilio, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Cliengo and Twilio?
Frequently Asked Questions
How are Cliengo customer details synced with Twilio?
Frequently Asked Questions
Can I track Twilio call status changes with Cliengo?
Frequently Asked Questions
Do I need coding skills to automate Cliengo and Twilio?
Frequently Asked Questions
Is the Cliengo and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
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