ClickSend SMS + WhatsApp Integration

Integrate ClickSend SMS to WhatsApp in one click, or tell Integrately AI how you want each customer inquiry handled. Forward incoming messages to WhatsApp, trigger automated replies, update your CRM, and notify your support team instantly.

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1.
  • ClickSend SMS
    Incoming SMS is received in ClickSend SMS Instant
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • ClickSend SMS
    Upload file in ClickSend SMS
  • ClickSend SMS
    Send SMS in ClickSend SMS
  • ClickSend SMS
    Send post letter in ClickSend SMS
  • ClickSend SMS
    Send SMS to contact list in ClickSend SMS
  • ClickSend SMS
    Create contact in ClickSend SMS
  • ClickSend SMS
    Search contact by email address in ClickSend SMS
  • ClickSend SMS
    Search contact by phone in ClickSend SMS
  • ClickSend SMS
    Delete contact in ClickSend SMS
  • ClickSend SMS
    Send fax in ClickSend SMS
  • ClickSend SMS
    Send MMS in ClickSend SMS
  • ClickSend SMS
    Send voice in ClickSend SMS
  • ClickSend SMS
    Send postcard in ClickSend SMS
  • ClickSend SMS
    Create contact list in ClickSend SMS
  • ClickSend SMS
    Delete contact List in ClickSend SMS
  • ClickSend SMS
    Search contact lists in ClickSend SMS
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for ClickSend SMS + WhatsApp Integration

Forward incoming SMS messages to WhatsApp, route customer inquiries, update records, alert your support team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
WhatsApp + ClickSend SMS Integration

Send message from ClickSend SMS for new message received in WhatsApp

There are many reasons why you would want to send an message in ClickSend SMS when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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ClickSend SMS + WhatsApp Integration

Send message from WhatsApp for new message received in ClickSend SMS

There are many reasons why you would want to send an message in WhatsApp when a text message is received in ClickSend SMS.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your ClickSend SMS + WhatsApp flow

Capture incoming customer messages in your CRM, update tracking spreadsheets, alert your support team, and send calendar links. Pick a combination and activate it in one click.

ClickSend SMS
WhatsApp
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ShopifyShopify (3)
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CalendlyCalendly (3)
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HubspotHubspot (3)
+
StripeStripe (3)
+
Google SheetsGoogle Sheets (3)
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GmailGmail (3)
S
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When a new Shopify order is created, send an SMS in ClickSend SMS and post a confirmation message in WhatsApp.
New Shopify orders trigger an instant SMS via ClickSend SMS and a notification in WhatsApp, keeping your customers informed immediately.
S
C
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When a Shopify order is fulfilled, send a tracking SMS in ClickSend SMS and update the customer via WhatsApp.
Fulfilled Shopify orders automatically trigger shipping updates through ClickSend SMS and WhatsApp messages.
S
C
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When a Shopify customer is created, create a contact in ClickSend SMS and send a welcome message in WhatsApp.
New Shopify customers are automatically added to ClickSend SMS contacts and greeted via WhatsApp.

Supported triggers and actions for ClickSend SMS and WhatsApp

Mix and match to build the exact automation you need

ClickSend SMS
ClickSend SMS Triggers & Actions
Instant
Incoming SMS is received in ClickSend SMS
Triggers the automation when an incoming SMS is received
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Upload file in ClickSend SMS
Uploads a file
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Send SMS in ClickSend SMS
Sends a text message
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Send post letter in ClickSend SMS
Sends a physical letter through postal mail
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Send SMS to contact list in ClickSend SMS
Sends a text message to a contact list
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Create contact in ClickSend SMS
Adds a new contact to the database
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Search contact by email address in ClickSend SMS
Finds and retrieves contact information using their email address
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Search contact by phone in ClickSend SMS
Finds information about a contact using the phone number
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Delete contact in ClickSend SMS
Removes a contact from the address book
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Send fax in ClickSend SMS
Sends a fax
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Send MMS in ClickSend SMS
Sends a multimedia message
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Send voice in ClickSend SMS
Sends a voice message
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Send postcard in ClickSend SMS
Sends a physical postcard
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Create contact list in ClickSend SMS
Generates a list of contacts from particular criteria
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Delete contact List in ClickSend SMS
Removes all contacts from the designated list
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Search contact lists in ClickSend SMS
Searches for a contact in the contact list
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WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
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Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
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What can you automate with ClickSend SMS + WhatsApp?

Streamline customer communication by syncing ClickSend SMS broadcasts and incoming messages directly with WhatsApp workflows.

What you can automate?
📨
Forward incoming SMS messages to WhatsApp
Automatically transfer every incoming SMS received in ClickSend SMS straight into active WhatsApp chat threads without manual copying.
📋
Capture all message details and contact data
Map all incoming message content, sender phone numbers, and timestamps into your connected systems rather than relying on basic alerts.
🔔
Notify support staff instantly upon message arrival
Alert the right support agent or team channel the moment a new customer inquiry arrives across ClickSend SMS or WhatsApp.
🔀
Route messages based on submitted keywords
Send incoming inquiries to different WhatsApp channels or departments depending on specific keywords contained in the SMS text.
🔄
Keep delivery logs and contact statuses updated
Update communication histories and delivery statuses in real time across your platforms as customer conversations progress.
🔍
Search contacts and update records without duplicates
Search existing contacts by phone number in ClickSend SMS and update records seamlessly instead of creating duplicate entries.
⚡
Trigger actions on message status changes
Initiate automated WhatsApp responses when scheduled ClickSend SMS broadcasts are completed, delivered, or receive replies.
🔗
Extend messaging flows to supporting business apps
Trigger secondary actions in Slack, Google Sheets, or CRMs whenever a ClickSend SMS and WhatsApp interaction takes place.
And much more...

Who is ClickSend SMS + WhatsApp integration for?

Customer support teams, sales reps, and operations managers handling high volumes of mobile communications benefit from automating messaging workflows between ClickSend SMS and WhatsApp.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
Logistics coordinators
Logistics coordinators
Sales development reps
Sales development reps
Operations auditors
Operations auditors
📊
Performance marketers
You're scheduling bulk messages in ClickSend SMS but your tracking logs only update when someone manually checks delivery reports, so the engagement numbers you're reviewing are always a few hours behind — with this integration, every incoming response is tracked instantly and your reporting data stays current.
🎧
Customer support leads
You're managing incoming inquiries via ClickSend SMS but urgent issues sit unread until someone opens the dashboard, so critical customer tickets get addressed too late — connecting these apps means every urgent message triggers an instant WhatsApp alert so your team responds immediately.
🤝
Client success managers
You're sending updates through ClickSend SMS but clients constantly ask for status logs because communication history isn't centralized, so you spend hours compiling manual reports — automating both apps means every interaction is logged cleanly and clients see progress transparently.
📦
Logistics coordinators
You're dispatching delivery notices via ClickSend SMS while managing customer chats manually, so the high volume of incoming replies overwhelms your staff and messages slip through the cracks — this integration means every reply is routed and handled without manual bottlenecks.
🎯
Sales development reps
You're reaching out to prospects using ClickSend SMS but lead replies wait in the queue before someone assigns them for follow-up, so hot leads cool down before getting a response — connecting these apps means every lead reply triggers an immediate WhatsApp handoff to the right rep.
📋
Operations auditors
You're tracking outbound campaigns in ClickSend SMS but conversation histories get fragmented across channels, so compliance audits reveal missing message logs — automating both apps means every communication thread is accurately captured and your audit trail remains complete.
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Why choose Integrately to automate ClickSend SMS + WhatsApp

Build and manage your ClickSend SMS + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect ClickSend SMS + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect ClickSend SMS to WhatsApp?
Frequently Asked Questions
You can connect ClickSend SMS to WhatsApp in 1 click using ready templates on Integrately, or use Integrately AI to build your custom workflow. It connects seamlessly with Shopify, Calendly, Hubspot, and 1,500+ other apps.
Can I automatically send a WhatsApp message when an incoming SMS is received in ClickSend SMS?
Frequently Asked Questions
Can I connect ClickSend SMS, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for ClickSend SMS and WhatsApp?
Frequently Asked Questions
How does ClickSend SMS handle contact searches and data updates?
Frequently Asked Questions
Can WhatsApp trigger automated message templates using incoming data?
Frequently Asked Questions
How do I set up messaging automations without coding experience?
Frequently Asked Questions
Is the ClickSend SMS and WhatsApp integration free?
Frequently Asked Questions
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You Can Also Connect ClickSend SMS or WhatsApp With 1500+ Other Apps

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