ClickSend SMS + Crisp Integration

Integrate ClickSend SMS to Crisp in one click, or tell Integrately AI how you want each contact handled. Create contacts, update conversation custom data, send messages, and log user events automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • ClickSend SMS
    Incoming SMS is received in ClickSend SMS Instant
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
Arrow Right
2.
  • ClickSend SMS
    Upload file in ClickSend SMS
  • ClickSend SMS
    Send SMS in ClickSend SMS
  • ClickSend SMS
    Send post letter in ClickSend SMS
  • ClickSend SMS
    Send SMS to contact list in ClickSend SMS
  • ClickSend SMS
    Create contact in ClickSend SMS
  • ClickSend SMS
    Search contact by email address in ClickSend SMS
  • ClickSend SMS
    Search contact by phone in ClickSend SMS
  • ClickSend SMS
    Delete contact in ClickSend SMS
  • ClickSend SMS
    Send fax in ClickSend SMS
  • ClickSend SMS
    Send MMS in ClickSend SMS
  • ClickSend SMS
    Send voice in ClickSend SMS
  • ClickSend SMS
    Send postcard in ClickSend SMS
  • ClickSend SMS
    Create contact list in ClickSend SMS
  • ClickSend SMS
    Delete contact List in ClickSend SMS
  • ClickSend SMS
    Search contact lists in ClickSend SMS
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp

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Ready Workflows Ready Workflows for ClickSend SMS + Crisp Integration

Capture incoming messages, create and update contacts, synchronise conversation data, and notify your support team, all in just one click.

Most popular automationsmost-popular-automations
Crisp + ClickSend SMS Integration

Create ClickSend SMS contact for new Crisp contact

If you're using Crisp to manage your sales leads, it's important to also use ClickSend SMS to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Crisp, a corresponding contact will automatically be created in ClickSend SMS.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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Crisp + ClickSend SMS Integration

Send ClickSend SMS message for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a message through ClickSend SMS letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - ClickSend SMS integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your ClickSend SMS + Crisp flow

Send order updates, notify teams on chat, log customer details in your CRM, and schedule follow-up meetings. Pick a combination and activate it in one click.

ClickSend SMS
Crisp
+
ShopifyShopify (6)
+
SlackSlack (5)
+
HubSpotHubSpot (5)
+
GmailGmail (5)
+
CalendlyCalendly (5)
+
StripeStripe (5)
S
C
C
Add every new Shopify customer as a contact in Crisp, and send a welcome SMS via ClickSend SMS.
New Shopify customers appear in Crisp instantly and receive a welcome SMS through ClickSend SMS, removing manual entry entirely.
S
C
C
Create a Crisp contact for every Shopify order, and send an SMS update via ClickSend SMS.
Shopify orders automatically generate Crisp contacts and trigger ClickSend SMS notifications without manual copying.
S
C
C
When a Shopify order is fulfilled, update the Crisp contact and send a dispatch SMS via ClickSend SMS.
Fulfilled Shopify orders update Crisp contact details and trigger shipping notices through ClickSend SMS.
S
C
C
If a Shopify order exceeds 200 dollars, create a priority Crisp contact and send a confirmation SMS via ClickSend SMS.
High-value Shopify orders trigger priority Crisp contact creation and VIP SMS alerts via ClickSend SMS.
S
C
C
Use ChatGPT to analyze new Shopify orders, update Crisp custom data, and send a summary SMS via ClickSend SMS.
ChatGPT analyzes Shopify orders, stores insights in Crisp, and sends a summary SMS through ClickSend SMS.
S
C
C
H
Turn every Shopify refund into a Crisp contact update, send a notification SMS via ClickSend SMS, and create a HubSpot deal.
Shopify refunds update Crisp contacts, trigger ClickSend SMS notifications, and create HubSpot records in a four-app pipeline.

Supported triggers and actions for ClickSend SMS and Crisp

Mix and match to build the exact automation you need

ClickSend SMS
ClickSend SMS Triggers & Actions
Instant
Incoming SMS is received in ClickSend SMS
Triggers the automation when an incoming SMS is received
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Upload file in ClickSend SMS
Uploads a file
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Send SMS in ClickSend SMS
Sends a text message
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Send post letter in ClickSend SMS
Sends a physical letter through postal mail
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Send SMS to contact list in ClickSend SMS
Sends a text message to a contact list
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Create contact in ClickSend SMS
Adds a new contact to the database
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Search contact by email address in ClickSend SMS
Finds and retrieves contact information using their email address
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Search contact by phone in ClickSend SMS
Finds information about a contact using the phone number
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Delete contact in ClickSend SMS
Removes a contact from the address book
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Send fax in ClickSend SMS
Sends a fax
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Send MMS in ClickSend SMS
Sends a multimedia message
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Send voice in ClickSend SMS
Sends a voice message
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Send postcard in ClickSend SMS
Sends a physical postcard
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Create contact list in ClickSend SMS
Generates a list of contacts from particular criteria
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Delete contact List in ClickSend SMS
Removes all contacts from the designated list
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Search contact lists in ClickSend SMS
Searches for a contact in the contact list
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Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it →
Create contact in Crisp
Adds a new contact to the database
Try it →
Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
Try it →

What can you automate with ClickSend SMS + Crisp?

Connect your SMS workflows and customer support platform to synchronize contacts, messages, and conversation statuses effortlessly.

What you can automate?
🔄
Sync ClickSend SMS messages to Crisp contacts
Automatically create a new contact in Crisp the moment an incoming SMS is received in ClickSend SMS, keeping your support database fully updated.
📝
Capture every submitted conversation detail
Map all incoming message parameters, custom data fields, and metadata between ClickSend SMS and Crisp without losing critical customer context.
🔔
Notify the right support agent instantly
Trigger immediate alerts and messages when new conversations or contacts are created across ClickSend SMS and Crisp.
🔀
Route workflows based on message content
Apply conditional logic to handle urgent messages differently than standard inquiries, routing them to specific agents or priority lists.
📊
Keep conversation statuses updated in real time
Synchronize conversation status changes and session updates between ClickSend SMS and Crisp automatically as work progresses.
🔍
Search and update existing contacts without duplicates
Look up existing records by phone number or email before creating new entries, preventing duplicate contacts in Crisp and ClickSend SMS.
Handle later status changes and events
Automate follow-up actions when conversation statuses change, user events are logged, or customer tickets reach resolution.
🔗
Extend your workflow to Slack and CRM tools
Connect your ClickSend SMS and Crisp core flow to Slack, HubSpot, or Shopify to notify teams and update records in one motion.
And much more...

Who is ClickSend SMS + Crisp integration for?

Support teams, marketers, and operations managers streamline customer messaging and contact management without manual data entry.

Performance Marketers
Performance Marketers
Customer Support Leads
Customer Support Leads
Account Managers
Account Managers
E-commerce Store Owners
E-commerce Store Owners
Sales Representatives
Sales Representatives
Operations Managers
Operations Managers
📈
Performance Marketers
You're running campaigns across multiple SMS sequences but your tracking sheet only updates when someone manually exports leads, so the row counts you're optimising against are always a few hours behind — with this integration, every new contact lands in Crisp instantly and your data stays current.
Customer Support Leads
You manage incoming client tickets across messaging channels but incoming SMS messages sit unread in external inboxes before agents notice them, so response times lag behind expectations — automating both apps means every incoming SMS creates a contact in Crisp instantly so your team replies without delay.
🤝
Account Managers
You answer to clients who want to verify that their service requests are logged across support platforms, but manually updating conversation data takes hours away from client meetings — connecting these apps means every conversation update flows seamlessly into your records so client status is always accurate.
🛒
E-commerce Store Owners
You process high volumes of customer orders every day but manually copying buyer phone numbers into your messaging software leads to frequent typos and missed follow-ups — this integration means every order creates a contact in Crisp and triggers text updates automatically.
👥
Sales Representatives
You own the outreach stage and depend on marketing leads coming in from mobile campaigns, but leads get lost between SMS tools and CRM software before you can call them — automating both apps means every incoming lead triggers immediate contact creation and follow-up.
📋
Operations Managers
You need a reliable audit trail of all customer communications but keep finding gaps where mobile texts failed to sync with your support platform — with this integration, every message event is logged accurately and your communication history remains complete.
Our team

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Tell us what type of automation you want to make?

Why choose Integrately to automate ClickSend SMS + Crisp

Build and manage your ClickSend SMS + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect ClickSend SMS + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Automation is ready
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Frequently Asked Questions

How do I connect ClickSend SMS to Crisp?
Frequently Asked Questions
You can connect ClickSend SMS to Crisp in 1-click using ready templates on Integrately. With 1,500+ integrations and Integrately AI, building multi-step workflows with apps like Shopify, Slack, and HubSpot takes only minutes.
Can I automatically create a Crisp contact when an incoming SMS arrives in ClickSend SMS?
Frequently Asked Questions
Can I connect ClickSend SMS, Crisp, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for ClickSend SMS and Crisp?
Frequently Asked Questions
How does ClickSend SMS handle contact data in this integration?
Frequently Asked Questions
How does Crisp update conversation data with ClickSend SMS?
Frequently Asked Questions
Can I automate ClickSend SMS and Crisp without coding?
Frequently Asked Questions
Is the ClickSend SMS and Crisp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect ClickSend SMS or Crisp With 1500+ Other Apps

ClickSend SMS
Popular ClickSend SMS Integrations
Connect ClickSend SMS with CRM, marketing, and notification platforms to manage your SMS broadcasts and subscriber lists.
Crisp
Popular Crisp Integrations
Sync Crisp with helpdesk, email, project management, and analytics tools to keep your support operations running smoothly.
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Crisp Integrations arrow right
No popular apps found