MSG91 + Clickatell Integration

Integrate Clickatell to MSG91 in one click, or tell Integrately AI how you want each message handled. Send SMS messages, run campaigns, track delivery reports, and sync your communication channels automatically.

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1.
  • MSG91
    Delivery report in MSG91 Instant
  • MSG91
    Campaign is created in MSG91
  • Clickatell
    SMS is sent in Clickatell Instant
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2.

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Ready Workflows Ready Workflows for Clickatell + MSG91 Integration

Send SMS messages, track delivery reports, run campaigns, and update your communication logs, all in just one click.

Most popular automationmost-popular-automations
Clickatell + MSG91 Integration

Send sms from MSG91 for new message received in Clickatell

There are many reasons why you would want to send an sms in MSG91 when a text message is received in Clickatell.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.

No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Clickatell + MSG91 flow

Sync your messaging data with CRMs, spreadsheets, and e-commerce platforms to keep customer communications aligned. Pick a combination and activate it in one click.

MSG91
Clickatell
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ShopifyShopify (3)
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WooCommerceWooCommerce (3)
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HubspotHubspot (3)
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SalesforceSalesforce (3)
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Google SheetsGoogle Sheets (3)
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StripeStripe (3)
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Create a Shopify customer when an SMS is sent in Clickatell, and run a campaign in MSG91.
Every Clickatell SMS triggers a new Shopify customer and runs an MSG91 campaign instantly. No manual data entry, no missed marketing touchpoints.
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When a new Shopify order is placed, send an SMS in Clickatell and send a delivery report update in MSG91.
New Shopify orders instantly trigger a Clickatell text message and update your MSG91 delivery tracking. Keep your fulfillment team and customers informed without delay.
M
S
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When an MSG91 campaign is created, update the order status in Shopify and send an SMS in Clickatell.
MSG91 campaigns update your Shopify order status and trigger Clickatell text messages automatically. Keep your e-commerce records accurate and responsive.

Supported triggers and actions for MSG91 and Clickatell

Mix and match to build the exact automation you need

MSG91
MSG91 Triggers & Actions
Instant
Delivery report in MSG91
Triggers the automation when a delivery report is generated
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Campaign is created in MSG91
Triggers the automation when a new campaign is created
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Send SMS in MSG91
Sends a text message to particular recipients
Try it →
Run Campaign in MSG91
Runs a campaign
Try it →
Clickatell
Clickatell Triggers & Actions
Instant
SMS is sent in Clickatell
Triggers the automation when a text message is sent
Try it →
Send SMS in Clickatell
Sends a text message to particular recipients
Try it →

What can you automate with Clickatell + MSG91?

Connect your cloud messaging and communication workflows to eliminate repetitive tasks and keep outreach running smoothly.

What you can automate?
💬
Trigger campaigns from sent SMS messages
Automatically launch an MSG91 campaign whenever an SMS is sent in Clickatell. Keep your marketing outreach moving forward without manual intervention.
📋
Capture every submitted contact detail
Map all available contact information and message fields across your communication platforms instead of just basic names, making your tracking data much more useful.
🔔
Notify the right team member instantly
Send instant text notifications and campaign alerts the moment a delivery report or customer message arrives, ensuring your team never misses an important update.
🔀
Route messages based on submitted fields
Trigger different campaigns or follow-up text messages depending on specific criteria submitted by your customers during communication interactions.
🔄
Keep your records updated automatically
Sync delivery reports, campaign statuses, and SMS activity across your CRM and tracking sheets so your database always reflects current interactions.
✨
Create clean records without duplicates
Automatically search for existing customer profiles before creating new ones, preventing redundant entries across your messaging and database tools.
📊
Handle later status changes smoothly
Update customer records and trigger follow-up communications whenever message delivery statuses or campaign milestones change.
🔗
Extend your workflows to Google Sheets
Connect Clickatell and MSG91 with Google Sheets to log every message, campaign creation, and delivery report in one organized spreadsheet.
And much more...

Who is Clickatell + MSG91 integration for?

Streamline customer communication, eliminate manual messaging updates, and keep your messaging platforms perfectly synchronized across every team.

Marketing Analysts
Marketing Analysts
Customer Support Leads
Customer Support Leads
Client Account Managers
Client Account Managers
E-Commerce Operations Teams
E-Commerce Operations Teams
Sales Development Reps
Sales Development Reps
Operations Managers
Operations Managers
📈
Marketing Analysts
You're reviewing campaign metrics across multiple communication channels but your tracking sheets only update when someone manually exports delivery reports, so the engagement counts you're optimising against are always hours behind — this integration means every delivery report and SMS lands instantly and your data stays current.
⚡
Customer Support Leads
You need to act fast on customer inquiries and campaign responses, but you find out about failed message deliveries too late because notifications require manual checks — automating both apps means every delivery failure triggers an immediate alert and your response time improves.
🤝
Client Account Managers
You answer to stakeholders who want to see real-time messaging progress, but assembling manual status reports takes hours away from client work — connecting these apps means campaign updates flow straight into your client dashboards and everyone stays informed.
📦
E-Commerce Operations Teams
The order volume is too high for anyone to keep up with manual text notifications and campaign triggers by hand, leading to missed customer touchpoints — with this integration, every order automatically triggers the right SMS and campaign without manual bottlenecks.
🎯
Sales Development Reps
You own the next step in customer outreach and depend on marketing campaigns to hand over qualified leads, but manual handoffs cause delays — automating both apps means leads move seamlessly from campaigns to your messaging pipeline the moment they engage.
📋
Operations Managers
You need a reliable history of all customer messaging activities, but keeping manual logs across separate communication platforms always leaves audit gaps — connecting these apps means every interaction is recorded accurately and your communication history remains complete.
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Why choose Integrately to automate MSG91 + Clickatell

Build and manage your MSG91 + Clickatell automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect MSG91 + Clickatell with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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2
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Frequently Asked Questions

How do I connect Clickatell to MSG91?
Frequently Asked Questions
You can connect Clickatell to MSG91 in just a few clicks using Integrately. Choose from pre-built templates connecting your communication tools with Shopify, Hubspot, and Google Sheets, or ask Integrately AI to build your custom workflow instantly.
Can I automatically trigger MSG91 campaigns when an SMS is sent in Clickatell?
Frequently Asked Questions
Can I connect Clickatell, MSG91, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Clickatell and MSG91?
Frequently Asked Questions
How does Clickatell handle messaging data in this integration?
Frequently Asked Questions
How does MSG91 track delivery reports and campaigns?
Frequently Asked Questions
Do I need coding skills to automate Clickatell and MSG91?
Frequently Asked Questions
Is the Clickatell and MSG91 integration free?
Frequently Asked Questions
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