Clickatell + Crisp Integration

Integrate Clickatell to Crisp in one click, or tell Integrately AI how you want each contact handled. Create new contacts, update custom data, trigger user events, and track conversations automatically.

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1.
  • Clickatell
    SMS is sent in Clickatell Instant
  • Crisp
    Contact is created in Crisp Instant
  • Crisp
    Contact is updated in Crisp Instant
  • Crisp
    Message is received in Crisp Instant
  • Crisp
    Conversation session is updated in Crisp Instant
  • Crisp
    Conversation custom data is updated in Crisp Instant
  • Crisp
    Conversation status is changed in Crisp Instant
  • Crisp
    Message is sent in Crisp Instant
  • Crisp
    Conversation is created in Crisp Instant
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2.
  • Clickatell
    Send SMS in Clickatell
  • Crisp
    Create contact in Crisp
  • Crisp
    Search contact in Crisp
  • Crisp
    Update contact in Crisp
  • Crisp
    Add a user event in Crisp
  • Crisp
    Search conversation in Crisp
  • Crisp
    Set contact custom data in Crisp

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Ready Workflows Ready Workflows for Clickatell + Crisp Integration

Capture new contacts, update custom data, log conversation events, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Crisp + Clickatell Integration

Send Clickatell message for new Crisp contact

Anytime a new contact is added to your Crisp, automatically send them a message through Clickatell letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Crisp - Clickatell integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Activate
  • 1of1
Got a different task in mind? Describe it

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Connect more apps to your Clickatell + Crisp flow

Connect your messaging and customer support flows to CRMs, spreadsheets, and notification tools to keep your entire team aligned. Pick a combination and activate it in one click.

Clickatell
Crisp
+
ShopifyShopify (4)
+
SlackSlack (4)
+
HubSpotHubSpot (4)
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GmailGmail (4)
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Google SheetsGoogle Sheets (4)
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StripeStripe (4)
C
S
C
Create a Shopify customer for every new Crisp contact, and send an SMS alert via Clickatell
New Crisp contacts appear in Shopify as customers instantly while Clickatell sends an SMS notification, eliminating manual data entry.
C
S
C
When an SMS is sent in Clickatell, update the customer in Shopify and add a user event in Crisp
Clickatell SMS activity updates your Shopify customer records and logs user events in Crisp automatically.
C
S
C
When a Crisp conversation status changes, create a Shopify order note and notify via Clickatell
Conversation status updates in Crisp trigger Shopify order notes and send Clickatell SMS updates.
C
S
C
C
Use Claude to summarise Shopify customer order history, update Crisp contact custom data, and send a Clickatell SMS
Claude summarises customer orders, updates Crisp custom data, and triggers a Clickatell SMS confirmation.

Supported triggers and actions for Clickatell and Crisp

Mix and match to build the exact automation you need

Clickatell
Clickatell Triggers & Actions
Instant
SMS is sent in Clickatell
Triggers the automation when a text message is sent
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Send SMS in Clickatell
Sends a text message to particular recipients
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Crisp
Crisp Triggers & Actions
Instant
Contact is created in Crisp
Triggers the automation when a new contact is created
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Instant
Contact is updated in Crisp
Triggers the automation when a contact is updated
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Instant
Message is received in Crisp
Triggers the automation when a new message is received
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Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
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Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
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Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
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Instant
Message is sent in Crisp
Triggers the automation when a new message is sent
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Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
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Create contact in Crisp
Adds a new contact to the database
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Search contact in Crisp
Finds and retrieves contact information
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Update contact in Crisp
Updates contact information with new details
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Add a user event in Crisp
Adds a new user event
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Search conversation in Crisp
Searches for keywords within a conversation
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Set contact custom data in Crisp
Sets custom data for a contact
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What can you automate with Clickatell + Crisp?

Connect your messaging and customer support channels to synchronize contacts, trigger notifications, and eliminate manual data entry.

What you can automate?
🔄
Sync new contacts between messaging and support
Automatically create Crisp contacts whenever SMS messages are sent in Clickatell, keeping your customer database unified across platforms.
📋
Capture every submitted conversation detail
Map all incoming Crisp conversation data and custom fields into your tracking records instead of basic names and emails.
🔔
Alert the right team member instantly
Trigger instant Clickatell SMS notifications and team messages the moment a new support conversation or contact is created.
🔀
Route workflows based on message content
Execute different actions depending on the specific keywords or custom data submitted in your Crisp chat sessions.
🔄
Keep records updated as conversations evolve
Automatically update contact custom data and session details in Crisp whenever support interactions progress.
🔍
Search and update instead of creating duplicates
Check for existing contacts in Crisp before creating new records, ensuring your database remains clean and organized.
⚡
Handle conversation status changes automatically
Trigger automated follow-ups and status updates when a Crisp conversation session status changes.
🔗
Extend your workflow to external apps
Connect your Clickatell and Crisp flow to Slack, Shopify, or HubSpot to notify teams and sync records across your entire stack.
And much more...

Who is Clickatell + Crisp integration for?

Connect Clickatell and Crisp to streamline messaging and support workflows across your organization, eliminating manual updates and delayed notifications.

Customer Success Managers
Customer Success Managers
Support Team Leads
Support Team Leads
Account Executives
Account Executives
Operations Managers
Operations Managers
Sales Development Reps
Sales Development Reps
Compliance Officers
Compliance Officers
📈
Customer Success Managers
You're reviewing communication logs but your support metrics only update when someone manually exports records, so your engagement tracking is always outdated — with this integration, every new contact and interaction syncs instantly and your data stays current.
⚡
Support Team Leads
You need to respond to customer inquiries immediately, but you find out about new conversations hours too late because alerts are buried in unmonitored queues — with this integration, every chat and message triggers instant notifications so your team can act fast.
🤝
Account Executives
You answer to clients who want immediate proof of progress on their support requests, but compiling manual status reports takes hours away from selling — with this integration, every conversation update flows directly into your client tracking records.
📊
Operations Managers
The volume of inbound customer chats is too high for anyone to keep up by hand, leading to missed follow-ups and fragmented communication histories — with this integration, every contact and message is processed automatically without manual data entry.
🔄
Sales Development Reps
You own the next step in the pipeline and depend on support agents to hand over qualified leads, but manual handoffs cause delays — with this integration, every new support contact is created in your CRM instantly.
🛡️
Compliance Officers
You need a reliable history of all customer communications for auditing, but you keep finding gaps caused by manual logging errors — with this integration, every SMS and chat record is captured accurately across all platforms.
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Why choose Integrately to automate Clickatell + Crisp

Build and manage your Clickatell + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Clickatell + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Clickatell to Crisp?
Frequently Asked Questions
You can connect Clickatell to Crisp in just 1 click using ready-made templates on Integrately, or ask Integrately AI to build your exact workflow. It links Clickatell, Crisp, and 1,500+ other apps seamlessly with 24/5 live chat support.
Can I automatically sync Crisp contacts with Clickatell SMS updates?
Frequently Asked Questions
Can I connect Clickatell, Crisp, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Clickatell and Crisp?
Frequently Asked Questions
How does Clickatell handle data synchronization in this integration?
Frequently Asked Questions
How does Crisp manage contacts and conversations during automation?
Frequently Asked Questions
Do I need coding skills to set up Clickatell and Crisp integrations?
Frequently Asked Questions
Is the Clickatell and Crisp integration free?
Frequently Asked Questions
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You Can Also Connect Clickatell or Crisp With 1500+ Other Apps

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