Citrix ShareFile + Groove Integration

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Citrix ShareFile + Groove Integration
1.
  • Citrix ShareFile
    New file is added in Citrix ShareFile
  • Citrix ShareFile
    New client is created in Citrix ShareFile
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
2.
  • Citrix ShareFile
    Upload file in Citrix ShareFile
  • Citrix ShareFile
    Create folder in Citrix ShareFile
  • Citrix ShareFile
    Create client user in Citrix ShareFile
  • Citrix ShareFile
    Add URL in Citrix ShareFile
  • Citrix ShareFile
    Get all folders in Citrix ShareFile
  • Citrix ShareFile
    Add note in Citrix ShareFile
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
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