CINC + Kayako Integration
Integrate CINC to Kayako in one click, or tell Integrately AI how you want each lead handled. Capture support conversations, create or update leads, add personalized notes, and discard unwanted entries automatically.
Free forever.Use premium features free for 14 days.1.
Conversation is created in Kayako- User is created in Kayako
- Tag is added to organization in Kayako
- Tag is added to conversation in Kayako
- Tag is added to user in Kayako
- Organization is created in Kayako
2.
Trash Lead in CINC- Add note to lead in CINC
- Create/Update Lead in CINC
- Create conversation via Email in Kayako
- Update conversation in Kayako
- Create conversation with a private note in Kayako
- Search conversation in Kayako
- Create user in Kayako
- Search user in Kayako
- Update user in Kayako
- Create organization in Kayako
- Update organization in Kayako
- Search organization in Kayako
- Add private note to conversation in Kayako
- Add tags to conversation in Kayako
- Add tags to organization in Kayako
- Add tags to user in Kayako
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Ready Workflows for CINC + Kayako Integration
Capture support conversations, create or update leads, add personalized notes, discard unwanted contacts, and sync customer data, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your CINC + Kayako flow
Users often want to sync support data to email lists, schedule follow-ups, and notify teams in chat once leads and conversations are processed. Pick a combination and activate it in one click.
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Facebook Lead Ads (3)
Facebook Lead Ads (3) +
Google Calendar (3)
Google Calendar (3) +
Mailchimp (3)
Mailchimp (3) +
Slack (3)
Slack (3) +
Calendly (3)
Calendly (3) +
Google Sheets (3)
Google Sheets (3) F
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When a new Facebook Lead Ads lead arrives, create a user in Kayako and create or update the lead in CINC.
New Facebook Lead Ads leads instantly create a user in Kayako and update your CINC database without manual data entry.
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When a Facebook Lead Ads form submission occurs, create a conversation in Kayako and add a note to the lead in CINC.
Connect Facebook Lead Ads submissions to Kayako conversations and CINC lead notes in a single automated step.
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When a Facebook Lead Ads campaign generates a lead, search for the user in Kayako and update the lead in CINC.
Verify existing Kayako users and update CINC lead details automatically for every new Facebook Lead Ads submission.
Supported triggers and actions for CINC and Kayako
Mix and match to build the exact automation you need
What can you automate with CINC + Kayako?
Streamline your customer support and lead management workflows with powerful automated actions.
🔄
Sync Kayako conversations to CINC leads instantly
Create or update a CINC lead automatically the moment a new conversation is created in Kayako. Eliminate manual data entry and keep your real estate platform perfectly aligned with support interactions.
📝
Capture every submitted field and note
Transfer comprehensive user details and conversation notes straight into CINC lead profiles. Ensure agents have full visibility into customer inquiries and communication history.
🔔
Notify your team the moment inquiries arrive
Send instant channel notifications in Slack whenever a new user or conversation is created in Kayako. Keep sales and support teams fully informed of urgent prospect activities.
🔀
Route records based on submitted conversation tags
Perform distinct actions depending on tags added to conversations or users in Kayako. Update CRM records or manage tasks dynamically according to customer needs.
🔄
Keep lead destination records updated continuously
Automatically update CINC lead information whenever user profiles or organization details change in Kayako. Prevent outdated contact data from disrupting your pipeline.
👤
Create or update leads without duplicate entries
Utilize robust upsert logic to create new leads or update existing profiles in CINC automatically. Maintain a clean, deduplicated database with zero manual effort.
📋
Manage status changes and trash unwanted leads
Automatically trash unqualified leads in CINC or update records when specific tags or organization statuses are modified in Kayako. Maintain rigorous pipeline hygiene effortlessly.
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Extend workflows to Slack and messaging apps
Trigger multi-step automations that connect Kayako and CINC with Slack to notify team channels and streamline follow-up tasks across your organization.
And much more...
Who is CINC + Kayako integration for?
Real estate agents, support managers, and lead coordinators benefit by instantly syncing support interactions with lead management, eliminating manual data entry across platforms.
Performance marketers
Support team leads
Account managers
Sales operations directors
Real estate brokers
CRM administrators
📈
Performance marketers
You're running campaigns and monitoring support metrics, but your tracking spreadsheets only update when someone manually exports records, so the conversation counts you're optimising against are always a few hours behind — with this integration, every new support interaction lands in your reporting sheet instantly and your data stays current.
⚡
Support team leads
You need to act fast when high-value clients reach out, but support tickets sit isolated from your lead management database, so agents find out about crucial prospect inquiries too late — automating both apps means every conversation instantly updates your lead records and enables immediate follow-up.
🤝
Account managers
You answer to clients who want to see real-time progress on their support requests and property inquiries, but gathering status updates by hand takes hours every week — connecting these apps means client touchpoints flow straight into your CRM and reporting tools without manual intervention.
📊
Sales operations directors
The volume of inbound support conversations is too high for anyone to keep up with by hand, leading to missed lead updates and fragmented customer histories — integrating these apps means every user creation and ticket update syncs automatically across your pipeline.
🏢
Real estate brokers
You own the next sales step and depend on your support staff to hand over qualified prospect details, but manual handovers frequently cause communication gaps — with this integration, every support interaction instantly updates your lead database for seamless team handoffs.
🗂️
CRM administrators
You need a reliable customer history, but manual data entry between your helpdesk and real estate platform keeps leaving gaps in your records — automating both apps means every user profile and conversation note stays perfectly synchronized and accurate.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate CINC + Kayako
Build and manage your CINC + Kayako automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect CINC + Kayako with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect CINC + Kayako Now 
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Frequently Asked Questions
How do I connect CINC to Kayako?
You can connect CINC to Kayako in 1-click using ready workflows on Integrately, or use Integrately AI to build custom automations with Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create CINC leads when conversations are created in Kayako?
Can I connect CINC, Kayako, and Slack?
What is a good Zapier alternative for CINC and Kayako?
How does CINC handle lead creation and updates from support tickets?
How do Kayako conversations trigger automated CRM updates?
Can I automate CINC and Kayako without coding?
Is the CINC and Kayako integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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