Chatwork + WhatsApp Integration

Integrate Chatwork to WhatsApp in one click, or tell Integrately AI how you want each message handled. Capture incoming messages, create tasks, send team notifications, and track follow-ups automatically.

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1.
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • Chatwork
    Send Message in Chatwork
  • Chatwork
    Create Task in Chatwork
  • Chatwork
    Create Room in Chatwork
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Chatwork + WhatsApp Integration

Capture WhatsApp messages, create Chatwork tasks, organise project rooms, notify your team, and track follow-ups, all in just one click.

Most popular automationmost-popular-automations
WhatsApp + Chatwork Integration

Send Chatwork message for new message received in WhatsApp

If you're using WhatsApp to send and receive message, there's an easy way to also send those messages directly from Chatwork. All you need is a Chatwork account and our integration enabled. Then, when an message is received in WhatsApp, the message will automatically be sent to the specified Chatwork account.

This makes it easy to keep all your communication in one place without having to switch between apps. Give it a try today.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatwork + WhatsApp flow

Sync customer conversations with your spreadsheets, project boards, and team channels. Pick a combination and activate it in one click.

Chatwork
WhatsApp
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SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
AsanaAsana (3)
+
Google DriveGoogle Drive (3)
+
ZoomZoom (3)
+
Jira Software CloudJira Software Cloud (3)
W
C
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When a message is received in WhatsApp, create a task in Chatwork and notify your team in Slack
Inbound customer messages instantly generate a Chatwork task while alerting your team on Slack, keeping everyone coordinated.
W
S
When a message is received in WhatsApp, send a template message in WhatsApp and post an update in Slack
Acknowledge incoming customer chats automatically while posting summaries to your internal Slack channel.
W
C
S
When a message is received in WhatsApp, create a room in Chatwork and notify your support channel in Slack
Dedicated collaboration spaces in Chatwork open automatically for new customer inquiries while Slack alerts your team.

Supported triggers and actions for Chatwork and WhatsApp

Mix and match to build the exact automation you need

Chatwork
Chatwork Triggers & Actions
No trigger is available
Send Message in Chatwork
Delivers a message to a designated recipient
Try it →
Create Task in Chatwork
Creates a new task
Try it →
Create Room in Chatwork
Generates a new virtual meeting space
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Chatwork + WhatsApp?

Turn incoming customer messages into actionable tasks, sync communications, and streamline team workflows effortlessly.

What you can automate?
💬
Convert WhatsApp messages into Chatwork tasks automatically
Capture every inbound WhatsApp message and instantly generate a corresponding task in Chatwork. Eliminate manual copy-pasting between messaging apps and your project workspace.
📋
Extract complete message details into tasks
Map customer name, phone number, and message body directly into Chatwork task descriptions instead of missing context. Your team gets all necessary details upfront.
🔔
Notify your team instantly on new messages
Trigger team alerts the moment a customer message arrives on WhatsApp. Ensure rapid response times by connecting external chats directly to internal collaboration channels.
🔀
Route tasks based on message content
Send urgent inquiries to dedicated project rooms while routine questions generate standard tasks. Automate conditional routing without manual sorting.
🔄
Keep task status synchronized with chat updates
Update existing records and task descriptions whenever follow-up messages arrive from the same customer. Maintain accurate conversation histories.
📑
Prevent duplicate tasks for returning senders
Check existing rooms and tasks before creating new ones when repeat customers message. Keep your workspace clean and organized.
✅
Trigger follow-ups when tasks are completed
Send automated template messages back to customers on WhatsApp once the corresponding Chatwork task is marked complete.
📊
Log customer messages in Google Sheets and Chatwork
Sync WhatsApp conversations simultaneously into Google Sheets for reporting while creating actionable execution tasks in Chatwork.
And much more...

Who is Chatwork + WhatsApp integration for?

Customer support leads, operations managers, and project coordinators relying on messaging channels benefit from instant syncing between inbound customer chats and task execution.

Customer support managers
Customer support managers
Operations leads
Operations leads
Client success teams
Client success teams
High-volume support teams
High-volume support teams
Project coordinators
Project coordinators
Support operations specialists
Support operations specialists
📊
Customer support managers
You're reviewing customer response times each week but your support logs only update when someone manually checks chat histories, so the metrics you're reporting against are always hours behind — with this integration, every incoming customer message is tracked instantly and your operational data stays current.
⚡
Operations leads
You need to assign urgent requests immediately but inbound WhatsApp chats sit unread until someone checks the phone, so critical client issues get handled too late — with this integration, every incoming message triggers an instant task creation so your team can act without delay.
🤝
Client success teams
You're managing client inquiries across messaging apps but stakeholders keep asking for status updates because conversations live in silos, so you spend hours compiling manual reports — with this integration, every client chat automatically feeds your shared workflow boards and keeps everyone aligned.
📈
High-volume support teams
You're handling hundreds of inbound customer chats daily but manual task creation misses key details, so inquiries slip through the cracks during peak hours — with this integration, every customer message automatically generates a structured task and routes to the right team member.
🔄
Project coordinators
You're waiting for chat handoffs before starting internal tasks, but inbound requests get lost in personal messaging threads, so project timelines constantly slip — with this integration, every customer message immediately creates an actionable task in your workspace.
🗂️
Support operations specialists
You're auditing customer communication histories but missing key chat threads that happened outside official channels, so your compliance logs always have incomplete records — with this integration, every customer interaction is captured reliably and stored across your systems.
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Why choose Integrately to automate Chatwork + WhatsApp

Build and manage your Chatwork + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatwork + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatwork to WhatsApp?
Frequently Asked Questions
You can connect Chatwork and WhatsApp in one click using pre-built templates or Integrately AI. Start from the Chatwork and WhatsApp integration page, authenticate your accounts, and activate your flow.
Can I automatically create Chatwork tasks from WhatsApp messages?
Frequently Asked Questions
Can I connect Chatwork, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Chatwork and WhatsApp?
Frequently Asked Questions
How does Chatwork handle tasks created from customer messages?
Frequently Asked Questions
How does WhatsApp handle incoming messages in this integration?
Frequently Asked Questions
Do I need coding skills to automate Chatwork and WhatsApp?
Frequently Asked Questions
Is the Chatwork and WhatsApp integration free?
Frequently Asked Questions
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Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

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