Chatwork + Nicereply Integration

Integrate Chatwork to Nicereply in one click, or tell Integrately AI how you want each feedback rating handled. Send rating alerts to your team, create follow-up tasks, open dedicated chat rooms, and keep service quality high.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Nicereply
    Rating is created in Nicereply
Arrow Right
2.
  • Chatwork
    Send Message in Chatwork
  • Chatwork
    Create Task in Chatwork
  • Chatwork
    Create Room in Chatwork

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Ready Workflows Ready Workflows for Chatwork + Nicereply Integration

Send feedback alerts to team chats, create follow-up tasks, open dedicated rooms, and log customer ratings, all in just one click.

Most popular automationmost-popular-automations
Nicereply + Chatwork Integration

Send Chatwork message for new Nicereply rating

Prompt replies to ratings received in Nicereply can help your business continue the conversation and thereby improve customer satisfaction.

You can use this Nicereply - Chatwork integration to automatically send a message in Chatwork whenever someone submits a new rating in Nicereply. That way, you can make sure that everyone on your team is aware of the new rating and can take appropriate action.
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Nicereply + Chatwork Integration

Create Chatwork task for new Nicereply rating

Automatically creating a Chatwork task for every new Nicereply rating not only eliminates the need for manual data entry, but it also ensures that each response is promptly followed up on.

By using this automation, you can rest assured that no rating will fall through the cracks and that your Chatwork team is always on top of things. Plus, automatically creating tasks from new form responses frees up your time so that you can focus on more important things.

So go ahead and set up this automation today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatwork + Nicereply flow

Route customer feedback into your CRM, support platform, or task manager for complete cross-functional visibility. Pick a combination and activate it in one click.

Chatwork
Nicereply
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ZendeskZendesk (8)
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FreshdeskFreshdesk (8)
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SalesforceSalesforce (8)
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HubspotHubspot (8)
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IntercomIntercom (8)
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AsanaAsana (8)
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Create a Zendesk ticket for every new Nicereply rating, and notify your support team in Chatwork.
New Nicereply ratings appear as Zendesk tickets instantly while Chatwork alerts your team, removing manual logging entirely.
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Notify your support lead in Zendesk for every low Nicereply rating, and open a task in Chatwork.
Low customer ratings immediately create a Zendesk follow-up ticket and open a Chatwork task for urgent review.
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When a Zendesk ticket is solved after a Nicereply rating, update the status and notify the team in Chatwork.
Solved support tickets update your feedback tracking loop while Chatwork keeps staff informed of resolved cases.
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Create a Zendesk escalation task for every critical Nicereply rating, and open a dedicated Chatwork room.
Critical ratings trigger a Zendesk support record and open a dedicated Chatwork room for rapid team collaboration.
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If a Nicereply rating is negative, create a high-priority Zendesk ticket and alert your escalation channel in Chatwork.
Negative feedback automatically routes as a high-priority Zendesk ticket with an instant alert in Chatwork.
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When a Zendesk ticket is reopened following a negative Nicereply rating, update the Chatwork task status.
Reopened support issues update your active Chatwork task lists so follow-up items never get lost.
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Use Claude to summarise every low Nicereply rating, create a Zendesk ticket, and post the brief in Chatwork.
Claude turns customer feedback into structured Zendesk tickets while Chatwork receives a concise team brief.
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Turn every negative Nicereply rating into a Zendesk ticket, create an Asana review task, and notify Chatwork.
Negative reviews spawn a Zendesk ticket, an Asana follow-up task, and an instant alert in Chatwork.

Supported triggers and actions for Chatwork and Nicereply

Mix and match to build the exact automation you need

Chatwork
Chatwork Triggers & Actions
No trigger is available
Send Message in Chatwork
Delivers a message to a designated recipient
Try it →
Create Task in Chatwork
Creates a new task
Try it →
Create Room in Chatwork
Generates a new virtual meeting space
Try it →
Nicereply
Nicereply Triggers & Actions
Rating is created in Nicereply
Triggers the automation when a new rating is received
Try it →
No action is available

What can you automate with Chatwork + Nicereply?

Streamline customer feedback handling by turning survey submissions into instant team alerts, CRM updates, and follow-up tasks.

What you can automate?
🎯
Deliver instant feedback alerts to team chats
Capture every customer satisfaction rating from Nicereply and send an immediate message into your Chatwork workspace so your team stays informed of customer sentiment in real time.
📋
Capture every submitted feedback field
Map customer ratings, written comments, and survey metadata directly into separate task fields or ticket properties instead of copying text by hand.
🔔
Notify the right person immediately
Route low satisfaction scores directly to support leads or account managers the second a customer submits their review.
🔀
Route tasks based on survey scores
Trigger urgent follow-up tasks for negative ratings while logging positive reviews for routine team acknowledgment.
🔄
Keep records updated as cases evolve
Synchronize status changes between your support desk and team workspace so everyone sees the latest customer progress.
Create or update records without duplicates
Match incoming feedback against existing contact profiles in your CRM to update existing entries rather than creating redundant records.
⏱️
Handle follow-up status changes automatically
Update task priorities and notify relevant channels when customer support tickets move from open to solved.
🔗
Extend feedback flows to your CRM
Connect Nicereply and Chatwork with HubSpot to automatically log survey responses against the correct customer account.
And much more...

Who is Chatwork + Nicereply integration for?

Customer support managers, team leads, and service agents who need instant feedback visibility and faster follow-up workflows can eliminate manual copy-pasting entirely.

Customer success managers
Customer success managers
Support team leads
Support team leads
Client account directors
Client account directors
Customer operations teams
Customer operations teams
Service desk agents
Service desk agents
Quality assurance leads
Quality assurance leads
📈
Customer success managers
You're reviewing feedback scores across multiple surveys but your reporting tools only update when someone manually exports ratings, so the satisfaction metrics you rely on are always hours behind — with this integration, every new rating lands in your chat instantly and your data stays current.
Support team leads
You need to act fast on negative customer responses, but you find out about low ratings long after the ticket is closed because alerts require manual checking — with this integration, critical scores trigger immediate team notifications and faster follow-up actions.
🤝
Client account directors
You answer to key accounts who expect rapid responses to service feedback, but manual tracking leaves gaps in your communication history — with this integration, every customer rating updates your CRM records and alerts your account team right away.
🔄
Customer operations teams
The volume of daily satisfaction surveys is too high for anyone to keep up by hand, leading to missed feedback and delayed reviews — with this integration, automated routing handles every rating submission without manual data entry.
📋
Service desk agents
You own the next step in ticket resolution and depend on someone upstream to hand over feedback details before you can begin — with this integration, survey data flows straight into your support queue the moment a customer submits a rating.
🗂️
Quality assurance leads
You need a reliable history of customer sentiment across all service interactions, but manual logging keeps leaving gaps in your records — with this integration, every rating is captured consistently in your core workspace.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Chatwork + Nicereply

Build and manage your Chatwork + Nicereply automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatwork + Nicereply with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatwork to Nicereply?
Frequently Asked Questions
You can connect Chatwork to Nicereply in 1-click using ready-made templates on Integrately, or use Integrately AI to configure custom workflows alongside tools like Zendesk, Freshdesk, and HubSpot.
Can I automatically send team chat messages when a new Nicereply rating is submitted?
Frequently Asked Questions
Can I connect Chatwork, Nicereply, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Chatwork and Nicereply?
Frequently Asked Questions
How does Chatwork handle incoming messages and tasks from Nicereply ratings?
Frequently Asked Questions
Can I filter Nicereply ratings before sending messages to Chatwork?
Frequently Asked Questions
Do I need coding skills to automate Chatwork and Nicereply?
Frequently Asked Questions
Is the Chatwork and Nicereply integration free?
Frequently Asked Questions
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You Can Also Connect Chatwork or Nicereply With 1500+ Other Apps

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Nicereply
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Sync Nicereply with survey platforms, analytics tools, and customer databases to track service quality across your stack.
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