Zonka Feedback + Chatrace Integration

You're running marketing campaigns across multiple chat flows but your tracking sheets only update when someone manually exports chatbot data, so the conversion counts you're optimising against are always a few hours behind — with this integration, every concluded order triggers feedback surveys instantly and your data stays current.

You need to monitor customer satisfaction scores and respond to negative reviews immediately, but survey responses sit unread in separate dashboards until someone checks them — automating both apps means every survey response updates user records and alerts your team instantly so you can resolve issues fast.

You answer to clients who want weekly reports on customer feedback and chatbot sales performance, but compiling metrics by hand takes hours of tedious spreadsheet work — this integration means every order and survey response logs automatically into your tracking sheets for effortless client reporting.

The volume of chatbot orders and customer inquiries is too high for anyone to keep up with by hand, leading to missed feedback collection and delayed follow-ups — connecting these apps means every cart abandonment and order triggers instant surveys and customer updates without manual effort.

You depend on chat automation to capture leads and hand them over for closing, but missing feedback details leave you guessing about customer preferences — automating both apps means buyer custom fields and survey insights sync directly to your contact records before your call.

You need a reliable history of customer interactions across chat bots and feedback platforms, but manual data transfers keep leaving frustrating gaps in your database — with this integration, every subscriber event and survey submission populates your records accurately and securely.