Chatrace + SegMate Integration
Integrate Chatrace to SegMate in one click, or tell Integrately AI how you want each subscriber handled. Tag contacts, update custom fields, log orders, and sync your messenger data automatically.
Free forever.Use premium features free for 14 days.1.
Order is created in Chatrace Instant- Order is concluded in Chatrace Instant
- Order is canceled in Chatrace Instant
- Tag is applied in Chatrace Instant
- Tag is removed in Chatrace Instant
- Subscriber is created in Chatrace Instant
- User is unsubscribed from bot in Chatrace Instant
- Custom field value is changed in Chatrace Instant
- User is subscribed to sequence in Chatrace Instant
- User is unsubscribed from sequence in Chatrace Instant
- Cart is abandoned in Chatrace Instant
Input received in chatbot in SegMate Instant
2.
- Create SMS contact in Chatrace
- Create tag in Chatrace
- Seach user in Chatrace
- Set contact custom field in Chatrace
Trusted by experts at...
Ready Workflows for Chatrace + SegMate Integration
Capture chatbot inputs, create tags, update custom fields, and sync subscriber data, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Chatrace + SegMate flow
Sync your chatbot data with customer lists, spreadsheets, and support desks to keep your operations connected. Pick a combination and activate it in one click.
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Shopify (4)
Shopify (4) +
Mailchimp (3)
Mailchimp (3) +
Stripe (3)
Stripe (3) +
Google Sheets (3)
Google Sheets (3) +
Facebook Lead Ads (3)
Facebook Lead Ads (3) +
Zendesk (3)
Zendesk (3) S
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When input is received in a SegMate chatbot, create a tag in Chatrace and add a customer in Shopify.
New chatbot inputs instantly create a tag in Chatrace and add a customer record in Shopify without manual entry.
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When an order is created in Chatrace, set contact custom field in Chatrace and create an order in Shopify.
New Chatrace orders update custom fields and create matching Shopify orders automatically.
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When a cart is abandoned in Chatrace, search user in Chatrace and create a draft order in Shopify.
Abandoned carts in Chatrace trigger a user search and generate a draft order in Shopify.
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Use ChatGPT to analyse every SegMate chatbot input, create a tag in Chatrace, and add a customer note in Shopify.
ChatGPT analyses chatbot inputs to tag users in Chatrace and add customer notes in Shopify.
Supported triggers and actions for Chatrace and SegMate
Mix and match to build the exact automation you need
Chatrace Triggers & Actions
Instant
Subscriber is created in Chatrace
Triggers the automation when a new subscriber is added
Try it → Instant
User is unsubscribed from bot in Chatrace
Triggers the automation when user unsubscribes from the bot
Try it → Instant
Custom field value is changed in Chatrace
Triggers the automation when the value of a custom field changes
Try it → Instant
User is subscribed to sequence in Chatrace
Triggers the automation when a user is subscribed to a sequence
Try it → Instant
User is unsubscribed from sequence in Chatrace
Triggers the automation when a user is unsubscribed from a sequence
Try it → Instant
Cart is abandoned in Chatrace
Triggers the automation when a user abandons their cart
Try it → SegMate Triggers & Actions
Instant
Input received in chatbot in SegMate
Triggers the automation when a chat is initiated with the chatbot
Try it → What can you automate with Chatrace + SegMate?
Streamline your messenger marketing and customer data management with proven automation workflows.
🔗
Sync chatbot inputs and subscriber data instantly
Trigger actions across your stack the moment input is received in a SegMate chatbot or a new subscriber is created in Chatrace. Eliminate manual data transfer between messenger platforms.
🏷️
Capture every submitted tag and custom field
Map available subscriber data and custom field changes into separate database columns instead of losing details in chat histories. Your records become a reliable source for follow-up.
📬
Notify the right team as orders occur
Alert your sales or fulfillment team immediately whenever an order is created or canceled in Chatrace, ensuring rapid response times for every customer interaction.
🔀
Route records based on submitted chatbot inputs
Execute different follow-up sequences depending on the specific choices or answers a user provides in your SegMate chatbot or Chatrace flow.
🔄
Keep contact records up to date as values change
Automatically update contact custom fields and user records whenever subscription statuses or sequence memberships change in Chatrace.
🔍
Search users and prevent duplicate records
Search existing user profiles in Chatrace before creating new records, ensuring your subscriber lists remain clean and free of duplicates.
💳
Handle order conclusions and cart abandonments
Trigger automated workflows when carts are abandoned or orders are concluded in Chatrace, enabling timely recovery campaigns and accurate record-keeping.
📊
Extend your messenger workflows to Google Sheets
Connect Chatrace and SegMate with Google Sheets to log every subscriber interaction and order detail in a structured spreadsheet automatically.
And much more...
Who is Chatrace + SegMate integration for?
Marketing and support teams managing messenger conversations benefit from synchronized subscriber data and automated workflows across their business tools.
Marketing Managers
Sales Representatives
Agency Account Managers
Customer Support Leads
Operations Coordinators
Data Analysts
📈
Marketing Managers
You're running messenger campaigns and tracking subscriber growth in manual spreadsheets, but the row counts are always hours behind — automating both apps means every new chatbot input lands in your sheets instantly and your data stays current.
⚡
Sales Representatives
You need to follow up on chat orders immediately, but customer details sit trapped in separate messenger bots until someone exports them — connecting these apps means every new order creates a customer profile instantly and your team can act without delay.
🤝
Agency Account Managers
You report on client chat metrics weekly, but manual data gathering leaves gaps in your progress reports — with this integration, every subscriber activity is logged automatically and your client dashboards reflect real-time updates.
🔄
Customer Support Leads
The volume of chat inquiries is too high for anyone to keep up by hand, resulting in missed support tickets — automating these apps means every chatbot input opens a support ticket instantly and nothing slips through the cracks.
🛠️
Operations Coordinators
You own the fulfillment step and depend on sales teams to hand over order details from chat bots, leading to delayed processing — this integration means every Chatrace order triggers fulfillment records instantly and your pipeline moves smoothly.
📋
Data Analysts
You need a reliable history of messenger interactions, but manual tracking always results in missing custom fields and incomplete records — integrating these apps means every subscriber action is recorded accurately and your database remains complete.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Chatrace + SegMate
Build and manage your Chatrace + SegMate automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Chatrace + SegMate with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Chatrace + SegMate Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Chatrace to SegMate?
You can connect Chatrace to SegMate using 1-click ready workflows on Integrately or ask Integrately AI to build the automation and map the fields. It takes minutes to set up, and you can also connect Shopify, Mailchimp, Google Sheets, and 1,500+ other apps.
Can I automatically sync chatbot inputs and create Chatrace tags?
Can I connect Chatrace, SegMate, and Google Sheets?
What is a good Zapier alternative for Chatrace and SegMate?
How are custom fields handled between Chatrace and SegMate?
Can I track order events between Chatrace and SegMate?
Do I need coding skills to automate Chatrace and SegMate?
Is the Chatrace and SegMate integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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