When Order is updated in Rezdy > Check any condition > Create SMS contact in Chatrace
Rezdy + Chatrace Integration
Chatrace + Rezdy Integration
Integrate Chatrace to Rezdy in one click, or tell Integrately AI how you want each order handled. Set contact custom fields, create tags, search users, and send automated text updates instantly.
Free forever.Use premium features free for 14 days.1.
Order is created in Chatrace Instant- Order is concluded in Chatrace Instant
- Order is canceled in Chatrace Instant
- Tag is applied in Chatrace Instant
- Tag is removed in Chatrace Instant
- Subscriber is created in Chatrace Instant
- User is unsubscribed from bot in Chatrace Instant
- Custom field value is changed in Chatrace Instant
- User is subscribed to sequence in Chatrace Instant
- User is unsubscribed from sequence in Chatrace Instant
- Cart is abandoned in Chatrace Instant
Order is created in Rezdy Instant- Order is updated in Rezdy Instant
- Order is canceled in Rezdy Instant
- Customer is created in Rezdy Instant
- Product is created in Rezdy Instant
- Product is updated in Rezdy Instant
- Product is deleted in Rezdy Instant
2.
- Create SMS contact in Chatrace
- Create tag in Chatrace
- Seach user in Chatrace
- Set contact custom field in Chatrace
Trusted by experts at...
Ready Workflows for Chatrace + Rezdy Integration
Create SMS contacts, update custom fields, apply tags, and notify team members, all in just one click.
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Chatrace + Rezdy flow
Trigger workflows from your booking platform, sync data across your CRM and marketing tools, and alert your team instantly. Pick a combination and activate it in one click.
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Stripe (3)
Stripe (3) +
Google Calendar (3)
Google Calendar (3) +
Mailchimp (3)
Mailchimp (3) +
QuickBooks Online (3)
QuickBooks Online (3) +
Twilio (3)
Twilio (3) +
Slack (3)
Slack (3) R
S
C
When a new Rezdy order is created, create a charge in Stripe and create an SMS contact in Chatrace.
Rezdy orders instantly generate Stripe charges and set up Chatrace SMS contacts without manual data entry.
R
S
C
When a Rezdy order is canceled, issue a refund in Stripe and update the custom field in Chatrace.
Canceled Rezdy bookings automatically trigger Stripe refunds and update customer records in Chatrace.
S
R
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When a Stripe invoice is paid, update the order in Rezdy and apply a tag in Chatrace.
Paid Stripe invoices update booking statuses in Rezdy and tag active subscribers in Chatrace.
Supported triggers and actions for Chatrace and Rezdy
Mix and match to build the exact automation you need
Chatrace Triggers & Actions
Instant
Subscriber is created in Chatrace
Triggers the automation when a new subscriber is added
Try it → Instant
User is unsubscribed from bot in Chatrace
Triggers the automation when user unsubscribes from the bot
Try it → Instant
Custom field value is changed in Chatrace
Triggers the automation when the value of a custom field changes
Try it → Instant
User is subscribed to sequence in Chatrace
Triggers the automation when a user is subscribed to a sequence
Try it → Instant
User is unsubscribed from sequence in Chatrace
Triggers the automation when a user is unsubscribed from a sequence
Try it → Instant
Cart is abandoned in Chatrace
Triggers the automation when a user abandons their cart
Try it → Rezdy Triggers & Actions
What can you automate with Chatrace + Rezdy?
Streamline your booking management and chat marketing workflows with powerful automated actions.
🚀
Sync new bookings into chat contacts
Create a Chatrace SMS contact automatically the moment an order is created in Rezdy. Eliminate manual copy-pasting and start engaging guests instantly.
📋
Capture every submitted customer field
Map all reservation details into custom fields instead of just names and emails. Your chat database becomes a comprehensive source for targeted follow-up.
🔔
Alert your team as bookings arrive
Notify staff members in Slack or via SMS the exact second a new reservation is confirmed in Rezdy. Keep your operations team fully informed.
🔀
Route users based on booking tier
Apply specific tags or custom fields in Chatrace depending on the exact tour product purchased in Rezdy. Deliver tailored messaging to every segment.
🔄
Keep contact records up to date
Automatically update Chatrace custom fields whenever order details or guest information change in Rezdy. Maintain accurate data across platforms.
🏷️
Apply tags instead of creating duplicates
Search existing users and update their tags rather than generating duplicate profiles when orders are updated. Keep your database clean and organized.
❌
Handle cancellations and refunds instantly
Trigger automated status updates and apply cancellation tags in Chatrace the moment an order is canceled in Rezdy. Streamline your refund workflows.
⚡
Extend your workflow with Slack
Combine Rezdy and Chatrace with Slack to post instant order alerts to your team channel while creating subscriber contacts simultaneously.
And much more...
Who is Chatrace + Rezdy integration for?
Connecting Chatrace and Rezdy helps tour operators, booking managers, and marketing teams automate guest communication and eliminate manual reservation tracking errors.
Performance marketers
Customer support reps
Agency account managers
Operations managers
Booking coordinators
Finance officers
📈
Performance marketers
You're running marketing campaigns across multiple channels but your booking reports only update when someone manually exports data, so the conversion counts you're optimising against are always outdated — with this integration, every new order syncs instantly and your analytics stay current.
⚡
Customer support reps
You need to respond to guest inquiries immediately but booking notifications arrive too late in your inbox, leaving guests waiting for confirmation details — with this integration, every reservation triggers automated chat contacts and your team responds without delay.
🤝
Agency account managers
You answer to tour operators who want to see active guest counts and engagement metrics in real time, but manual reporting creates constant delays — with this integration, every booking update syncs automatically and your client dashboards show accurate progress.
🔄
Operations managers
The volume of daily tour bookings is too high for your staff to keep up with manual guest record creation and tagging, leading to missed follow-ups — with this integration, every reservation is processed automatically across your systems.
📋
Booking coordinators
You depend on upstream reservation data to schedule guides and update customer profiles, but manual data entry causes frequent bottlenecks — with this integration, every new order populates your chat database immediately for seamless handover.
🗂️
Finance officers
You need a reliable history of all transactions and customer accounts, but manual entry between booking platforms and accounting tools leaves constant gaps — with this integration, every order creates structured records automatically.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Chatrace + Rezdy
Build and manage your Chatrace + Rezdy automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Chatrace + Rezdy with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Chatrace + Rezdy Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Chatrace to Rezdy?
You can connect Chatrace to Rezdy using 1-click automations on Integrately. Choose from ready templates for Stripe, Google Calendar, Mailchimp, QuickBooks Online, Twilio, and Slack, or ask Integrately AI to build the integration for you.
Can I automatically create Chatrace SMS contacts when a Rezdy order is created?
Can I connect Chatrace, Rezdy, and Slack?
What is a good Zapier alternative for Chatrace and Rezdy?
How does Chatrace handle custom fields during Rezdy order updates?
Can Rezdy order cancellations automatically update Chatrace subscriber tags?
Do I need coding skills to automate Chatrace and Rezdy?
Is the Chatrace and Rezdy integration free?
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Want to automate something else in your workflow?
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