MSG91 + Chatrace Integration

Integrate Chatrace to MSG91 in one click, or tell Integrately AI how you want each order handled. Trigger instant SMS messages, run targeted campaigns, update contact custom fields, and track delivery reports automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • MSG91
    Delivery report in MSG91 Instant
  • MSG91
    Campaign is created in MSG91
  • Chatrace
    Order is created in Chatrace Instant
  • Chatrace
    Order is concluded in Chatrace Instant
  • Chatrace
    Order is canceled in Chatrace Instant
  • Chatrace
    Tag is applied in Chatrace Instant
  • Chatrace
    Tag is removed in Chatrace Instant
  • Chatrace
    Subscriber is created in Chatrace Instant
  • Chatrace
    User is unsubscribed from bot in Chatrace Instant
  • Chatrace
    Custom field value is changed in Chatrace Instant
  • Chatrace
    User is subscribed to sequence in Chatrace Instant
  • Chatrace
    User is unsubscribed from sequence in Chatrace Instant
  • Chatrace
    Cart is abandoned in Chatrace Instant
Arrow Right
2.
  • MSG91
    Send SMS in MSG91
  • MSG91
    Run Campaign in MSG91
  • Chatrace
    Create SMS contact in Chatrace
  • Chatrace
    Create tag in Chatrace
  • Chatrace
    Seach user in Chatrace
  • Chatrace
    Set contact custom field in Chatrace

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Ready Workflows Ready Workflows for Chatrace + MSG91 Integration

Trigger SMS notifications, run targeted campaigns, update custom fields, and send follow-ups, all in just one click.

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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatrace + MSG91 flow

Sync customer orders, update sheets, and trigger team alerts as soon as your chat automation runs. Pick a combination and activate it in one click.

MSG91
Chatrace
+
ShopifyShopify (3)
+
Facebook Lead AdsFacebook Lead Ads (2)
+
Google SheetsGoogle Sheets (3)
+
MailchimpMailchimp (2)
+
StripeStripe (2)
+
SlackSlack (2)
C
S
M
Create a Shopify customer when an order is created in Chatrace, and send an SMS in MSG91.
Every new Chatrace order creates a Shopify customer record instantly and sends an automated SMS via MSG91, eliminating manual data entry.
C
S
M
When a cart is abandoned in Chatrace, create a draft order in Shopify and run a recovery campaign in MSG91.
Recover lost sales by logging abandoned carts from Chatrace into Shopify and triggering instant MSG91 recovery campaigns.
C
S
M
If an order is concluded in Chatrace, update the Shopify order status and send a confirmation SMS via MSG91.
Concluded chat orders automatically update your Shopify store status and notify customers via MSG91 text messages.

Supported triggers and actions for MSG91 and Chatrace

Mix and match to build the exact automation you need

MSG91
MSG91 Triggers & Actions
Instant
Delivery report in MSG91
Triggers the automation when a delivery report is generated
Try it →
Campaign is created in MSG91
Triggers the automation when a new campaign is created
Try it →
Send SMS in MSG91
Sends a text message to particular recipients
Try it →
Run Campaign in MSG91
Runs a campaign
Try it →
Chatrace
Chatrace Triggers & Actions
Instant
Order is created in Chatrace
Triggers the automation when a new order is created
Try it →
Instant
Order is concluded in Chatrace
Triggers the automation when an order is concluded
Try it →
Instant
Order is canceled in Chatrace
Triggers the automation when an order is canceled
Try it →
Instant
Tag is applied in Chatrace
Triggers the automation when a tag is added
Try it →
Instant
Tag is removed in Chatrace
Triggers the automation when a tag is added
Try it →
Instant
Subscriber is created in Chatrace
Triggers the automation when a new subscriber is added
Try it →
Instant
User is unsubscribed from bot in Chatrace
Triggers the automation when user unsubscribes from the bot
Try it →
Instant
Custom field value is changed in Chatrace
Triggers the automation when the value of a custom field changes
Try it →
Instant
User is subscribed to sequence in Chatrace
Triggers the automation when a user is subscribed to a sequence
Try it →
Instant
User is unsubscribed from sequence in Chatrace
Triggers the automation when a user is unsubscribed from a sequence
Try it →
Instant
Cart is abandoned in Chatrace
Triggers the automation when a user abandons their cart
Try it →
Create SMS contact in Chatrace
Adds a new sms contact
Try it →
Create tag in Chatrace
Generates a new tag
Try it →
Seach user in Chatrace
Searches for a user
Try it →
Set contact custom field in Chatrace
Sets a custom field for a contact
Try it →

What can you automate with Chatrace + MSG91?

Turn chat interactions into instant SMS alerts, manage marketing campaigns, and keep customer data synchronized across platforms.

What you can automate?
🚀
Trigger SMS alerts for new chat orders
Automatically send an SMS in MSG91 whenever an order is created in Chatrace. Keep customers informed immediately without manual text dispatching.
📝
Capture every submitted custom field
Map all chat custom field values from Chatrace into your messaging workflows. Ensure no customer detail is lost during sales interactions.
🔔
Notify contacts instantly upon subscription
Send welcome messages through MSG91 the moment a new subscriber is created in Chatrace. Engage your audience right at the start.
🔀
Route campaigns based on user tags
Run specific marketing campaigns in MSG91 depending on the tags applied to users in Chatrace. Deliver targeted messages to the right segments.
🔄
Keep contact records updated automatically
Synchronize subscriber changes and custom field updates between Chatrace and MSG91 in real time. Maintain pristine contact databases effortlessly.
🔍
Search and manage users seamlessly
Look up user records in Chatrace during automated MSG91 communication flows. Prevent duplicate contacts and ensure accurate message routing.
Handle cart abandonments and cancellations
Trigger automated recovery campaigns in MSG91 when an order is canceled or a cart is abandoned in Chatrace. Recover lost revenue effectively.
🌐
Extend workflows to popular third-party tools
Connect Chatrace and MSG91 with Google Sheets to log every order and delivery report in a centralized spreadsheet for easy team review.
And much more...

Who is Chatrace + MSG91 integration for?

Chatrace and MSG91 integration empowers businesses to streamline customer messaging, automate sales sequences, and keep communication channels instantly updated.

Marketing directors
Marketing directors
Sales team leads
Sales team leads
Client success managers
Client success managers
E-commerce store owners
E-commerce store owners
Customer support leads
Customer support leads
Operations managers
Operations managers
📈
Marketing directors
You're running automated chat sequences in Chatrace but campaign delivery reports remain isolated from your messaging tools, so your outreach metrics are always a few hours behind — this integration means every chat event triggers MSG91 campaigns instantly and your performance data stays current.
Sales team leads
You need to follow up with new prospects immediately after they submit orders in chat, but manual notification delays cause deals to go cold — automating both apps means every new order triggers an MSG91 SMS instantly and your reps can close deals faster.
🤝
Client success managers
You manage client communication workflows across Messenger bots, but proving timely message delivery requires constant manual checks — connecting these apps means every SMS delivery report is tracked automatically and your reporting stays transparent.
📊
E-commerce store owners
You handle high volumes of chat-based orders every day, but tracking cart abandonments by hand leads to missed revenue opportunities — with this integration, every abandoned cart triggers automated MSG91 recovery campaigns without manual intervention.
🛠️
Customer support leads
You rely on chat subscriber updates to trigger support sequences, but delayed record handoffs create friction in your messaging pipeline — automating both apps means subscriber states synchronize instantly and support messaging runs smoothly.
📋
Operations managers
You need an accurate history of all chat orders and SMS campaign logs, but fragmented tool data leaves noticeable gaps in your audit trails — integrating these apps means every transaction and delivery report is recorded reliably.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate MSG91 + Chatrace

Build and manage your MSG91 + Chatrace automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect MSG91 + Chatrace with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatrace to MSG91?
Frequently Asked Questions
You can connect Chatrace to MSG91 in 1-click using ready templates on Integrately or by asking Integrately AI to build the automation for you. Integrate seamlessly with tools like Shopify, Google Sheets, and Slack.
Can I automatically send SMS messages in MSG91 when an order is created in Chatrace?
Frequently Asked Questions
Can I connect Chatrace, MSG91, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Chatrace and MSG91?
Frequently Asked Questions
How are custom field updates handled between Chatrace and MSG91?
Frequently Asked Questions
Can I track MSG91 delivery reports and campaigns alongside Chatrace events?
Frequently Asked Questions
Do I need coding skills to automate Chatrace and MSG91?
Frequently Asked Questions
Is the Chatrace and MSG91 integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Chatrace or MSG91 With 1500+ Other Apps

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