Integrate Chatrace to MSG91 in one click, or tell Integrately AI how you want each order handled. Trigger instant SMS messages, run targeted campaigns, update contact custom fields, and track delivery reports automatically.
Automatically send an SMS in MSG91 whenever an order is created in Chatrace. Keep customers informed immediately without manual text dispatching.
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Capture every submitted custom field
Map all chat custom field values from Chatrace into your messaging workflows. Ensure no customer detail is lost during sales interactions.
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Notify contacts instantly upon subscription
Send welcome messages through MSG91 the moment a new subscriber is created in Chatrace. Engage your audience right at the start.
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Route campaigns based on user tags
Run specific marketing campaigns in MSG91 depending on the tags applied to users in Chatrace. Deliver targeted messages to the right segments.
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Keep contact records updated automatically
Synchronize subscriber changes and custom field updates between Chatrace and MSG91 in real time. Maintain pristine contact databases effortlessly.
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Search and manage users seamlessly
Look up user records in Chatrace during automated MSG91 communication flows. Prevent duplicate contacts and ensure accurate message routing.
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Handle cart abandonments and cancellations
Trigger automated recovery campaigns in MSG91 when an order is canceled or a cart is abandoned in Chatrace. Recover lost revenue effectively.
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Extend workflows to popular third-party tools
Connect Chatrace and MSG91 with Google Sheets to log every order and delivery report in a centralized spreadsheet for easy team review.
And much more...
Who is Chatrace + MSG91 integration for?
Chatrace and MSG91 integration empowers businesses to streamline customer messaging, automate sales sequences, and keep communication channels instantly updated.
Marketing directors
Sales team leads
Client success managers
E-commerce store owners
Customer support leads
Operations managers
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Marketing directors
You're running automated chat sequences in Chatrace but campaign delivery reports remain isolated from your messaging tools, so your outreach metrics are always a few hours behind — this integration means every chat event triggers MSG91 campaigns instantly and your performance data stays current.
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Sales team leads
You need to follow up with new prospects immediately after they submit orders in chat, but manual notification delays cause deals to go cold — automating both apps means every new order triggers an MSG91 SMS instantly and your reps can close deals faster.
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Client success managers
You manage client communication workflows across Messenger bots, but proving timely message delivery requires constant manual checks — connecting these apps means every SMS delivery report is tracked automatically and your reporting stays transparent.
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E-commerce store owners
You handle high volumes of chat-based orders every day, but tracking cart abandonments by hand leads to missed revenue opportunities — with this integration, every abandoned cart triggers automated MSG91 recovery campaigns without manual intervention.
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Customer support leads
You rely on chat subscriber updates to trigger support sequences, but delayed record handoffs create friction in your messaging pipeline — automating both apps means subscriber states synchronize instantly and support messaging runs smoothly.
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Operations managers
You need an accurate history of all chat orders and SMS campaign logs, but fragmented tool data leaves noticeable gaps in your audit trails — integrating these apps means every transaction and delivery report is recorded reliably.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate MSG91 + Chatrace
Build and manage your MSG91 + Chatrace automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect MSG91 + Chatrace with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Chatrace to MSG91 in 1-click using ready templates on Integrately or by asking Integrately AI to build the automation for you. Integrate seamlessly with tools like Shopify, Google Sheets, and Slack.
Can I automatically send SMS messages in MSG91 when an order is created in Chatrace?
Yes, you can automatically send an SMS in MSG91 whenever an order is created in Chatrace. Start from a ready automation or customize your flow instantly.
Can I connect Chatrace, MSG91, and Google Sheets?
You can connect Chatrace, MSG91, and Google Sheets together in a single workflow. Log order details in spreadsheets while triggering MSG91 text messages, along with 1,500+ other apps.
What is a good Zapier alternative for Chatrace and MSG91?
Integrately is a top-rated alternative for connecting Chatrace and MSG91, featuring 20 million+ ready templates, AI automation building, and 24/5 live chat support.
How are custom field updates handled between Chatrace and MSG91?