Chatra + WhatsApp Integration

Integrate Chatra to WhatsApp in one click, or tell Integrately AI how you want each conversation handled. Receive chat updates, dispatch WhatsApp messages, and send template notifications automatically.

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1.
  • Chatra
    Conversation is started in Chatra Instant
  • Chatra
    Message is received in Chatra Instant
  • Chatra
    Chat is finished in Chatra Instant
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Chatra + WhatsApp Integration

Send WhatsApp messages on new conversations, dispatch template responses, notify support teams, and follow up with visitors, all in just one click.

Most popular automationmost-popular-automations
Chatra + WhatsApp Integration

Send message from WhatsApp for new message received in Chatra

There are many reasons why you would want to send an message in WhatsApp when a text message is received in Chatra.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your Chatra + WhatsApp flow

Log chat details in spreadsheets, create support tickets, and notify teams in Slack once conversations begin. Pick a combination and activate it in one click.

Chatra
WhatsApp
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ShopifyShopify (4)
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ZendeskZendesk (4)
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Google SheetsGoogle Sheets (4)
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GmailGmail (4)
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SlackSlack (4)
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StripeStripe (4)
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W
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When a conversation is started in Chatra, send a WhatsApp message and create a customer in Shopify.
New website visitors starting a chat in Chatra immediately trigger a WhatsApp message and create a new customer record in Shopify without manual entry.
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When a message is received in Chatra, send a WhatsApp template message and update the order in Shopify.
Incoming chat messages trigger a WhatsApp template response and update order details in Shopify instantly.
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W
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When a chat is finished in Chatra, send a WhatsApp message and create an order in Shopify.
Finished chats generate a follow-up WhatsApp message and create a new order in Shopify automatically.
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Use ChatGPT to analyse every finished Chatra conversation, send a WhatsApp update, and create a Shopify customer.
ChatGPT analyses completed chats to generate customer insights, sending WhatsApp updates and creating Shopify customer records.

Supported triggers and actions for Chatra and WhatsApp

Mix and match to build the exact automation you need

Chatra
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
Try it →
Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it →
Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it →
No action is available
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Chatra + WhatsApp?

Turn incoming website conversations into instant WhatsApp messages, trigger automated templates, update external records, and route customer follow-ups without lifting a finger.

What you can automate?
💬
Send WhatsApp messages on new Chatra chats
Trigger an automated WhatsApp message or template the moment a website visitor starts a conversation in Chatra, ensuring instant engagement.
📝
Capture every visitor detail and submitted field
Map all available contact information and chat answers from Chatra directly into your messaging workflows and databases instead of copying text manually.
🔔
Alert support teams when messages arrive
Notify your agents instantly on WhatsApp or team communication channels whenever a new customer message is received in Chatra.
🔀
Route chats based on customer form input
Send different WhatsApp message templates or assign priority levels depending on the specific questions or tags submitted by visitors in Chatra.
🔄
Keep external customer records up to date
Synchronize conversation statuses across your CRM, helpdesk, and spreadsheets as chats progress and reach completion.
📋
Create or update contacts without duplicates
Check existing customer databases before logging new chat interactions, ensuring clean contact lists and accurate profile records.
✅
Handle chat completion and follow-up events
Trigger automated follow-up messages, update ticket statuses, and archive conversation logs the moment a Chatra session is finished.
📈
Extend chat flows to Google Sheets and CRMs
Connect Chatra and WhatsApp with Google Sheets, Zendesk, or Shopify to build comprehensive multi-step automation pipelines.
And much more...

Who is Chatra + WhatsApp integration for?

Customer support teams, ecommerce store owners, and sales professionals who need to instantly engage website visitors, update records, and notify buyers across communication channels without manual delays.

Analytics and operations leads
Analytics and operations leads
Customer support agents
Customer support agents
Client account managers
Client account managers
Ecommerce store owners
Ecommerce store owners
Sales representatives
Sales representatives
Support operations managers
Support operations managers
📊
Analytics and operations leads
You're monitoring live chat interactions on Chatra but your tracking reports only update when someone manually exports chat logs, so the conversation counts you're optimising against are always a few hours behind — with this integration, every finished chat logs instantly in your systems and your activity data stays current.
⚡
Customer support agents
You're managing incoming visitor questions in Chatra but urgent customer requests sit unnoticed until someone checks the inbox, so response times slip past customer expectations — automating both apps means every new message triggers instant WhatsApp alerts so you can reply immediately.
🤝
Client account managers
You're chatting with clients through Chatra but keeping stakeholders informed requires manual status updates across separate tools, so clients frequently ask for progress reports — this integration means every conversation completion automatically updates your tracking records and notifies contacts on WhatsApp.
📦
Ecommerce store owners
You're handling dozens of pre-sale inquiries daily in Chatra but keeping track of customer details by hand leads to missed follow-ups and lost sales — connecting these apps means every conversation automatically dispatches structured WhatsApp message templates without manual copying.
🎯
Sales representatives
You're qualifying leads through live chats in Chatra but handing hot prospects over to the pipeline takes too long, so leads go cold before a rep gets assigned — automating both apps means qualified inquiries instantly generate follow-up actions and WhatsApp notifications.
🗂️
Support operations managers
You're reviewing chat history in Chatra but missing conversation records create blind spots in your customer service audit trail — this integration means every chat event is reliably captured and logged so your historical records remain complete.
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Why choose Integrately to automate Chatra + WhatsApp

Build and manage your Chatra + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatra + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatra to WhatsApp?
Frequently Asked Questions
You can connect Chatra to WhatsApp in 1-click using Integrately, along with tools like Google Sheets, Slack, and Shopify. Use ready templates or ask Integrately AI to build the automation for you.
How can I send WhatsApp messages when a chat starts in Chatra?
Frequently Asked Questions
Can I connect Chatra, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Chatra and WhatsApp?
Frequently Asked Questions
How are chat messages handled between Chatra and WhatsApp?
Frequently Asked Questions
Can I send WhatsApp message templates automatically?
Frequently Asked Questions
Do I need coding skills to set up this integration?
Frequently Asked Questions
Is the Chatra and WhatsApp integration free?
Frequently Asked Questions
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