Chatra + SMTP Integration

Integrate Chatra to SMTP in one click, or tell Integrately AI how you want each message handled. Capture inquiries, format notification details, send emails via SMTP, and notify your support team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Chatra
    Conversation is started in Chatra Instant
  • Chatra
    Message is received in Chatra Instant
  • Chatra
    Chat is finished in Chatra Instant
Arrow Right
2.
  • SMTP
    Send email in SMTP

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Ready Workflows Ready Workflows for Chatra + SMTP Integration

Capture new visitor conversations, route customer enquiries, format notification details, and send confirmation emails, all in just one click.

Most popular automationmost-popular-automations
Chatra + SMTP Integration

Send email from SMTP for new message received in Chatra

There are many reasons why you would want to send an email in SMTP when a text message is received in Chatra.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatra + SMTP flow

Teams often want to log visitor interactions in CRMs, alert support channels, and update tracking spreadsheets after emails go out. Pick a combination and activate it in one click.

Chatra
SMTP
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ShopifyShopify (8)
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ZendeskZendesk (8)
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MailchimpMailchimp (8)
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SlackSlack (8)
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Google SheetsGoogle Sheets (8)
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StripeStripe (8)
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Create a Shopify customer when a new conversation is started in Chatra, and send a confirmation email in SMTP.
New Chatra conversations instantly create Shopify customers while SMTP dispatches confirmation emails without manual work.
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Send an email in SMTP when a message is received in Chatra, and create a Shopify order note for the customer.
Incoming Chatra messages trigger SMTP emails and update Shopify order notes instantly.
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When a Shopify order is fulfilled, send an update email in SMTP, and log the completion when a Chatra chat finishes.
Completed Chatra chats and fulfilled Shopify orders trigger automated status update emails via SMTP.
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Create a Shopify draft order when a chat is finished in Chatra, and email the invoice using SMTP.
Finished Chatra chats generate Shopify draft orders and dispatch invoices through SMTP automatically.
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If a Chatra message contains a refund request, create a Shopify refund draft and email the customer via SMTP.
Refund requests in Chatra trigger Shopify draft creation and automated SMTP customer emails.
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When a Shopify customer account is updated, send a summary email in SMTP after a Chatra conversation ends.
Account updates in Shopify and finished Chatra chats combine to send comprehensive email summaries.
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Use Claude to categorise every Chatra message, create a Shopify customer tag, and email the summary via SMTP.
Claude categorises incoming Chatra messages, updates Shopify tags, and triggers SMTP summary emails.
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When a conversation starts in Chatra, create a Shopify customer, email them via SMTP, and notify the team in Slack.
New Chatra conversations create Shopify customers, dispatch SMTP emails, and alert Slack channels.

Supported triggers and actions for Chatra and SMTP

Mix and match to build the exact automation you need

Chatra
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
Try it →
Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it →
Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it →
No action is available
SMTP
SMTP Triggers & Actions
No trigger is available
Send email in SMTP
Sends an email to a recipient
Try it →

What can you automate with Chatra + SMTP?

Streamline your communication workflow by connecting live visitor chats directly to automated email delivery.

What you can automate?
✉️
Send emails for every new conversation
Trigger an automated email in SMTP the moment a visitor starts a conversation or sends a message in Chatra. Eliminate manual email dispatching entirely.
📋
Capture every submitted chat detail
Map all visitor answers and custom form inputs from Chatra into your outgoing SMTP emails instead of just basic contact info. Your email records become complete.
🔔
Alert support staff instantly
Notify your team members via SMTP right when a new chat arrives so response times drop and visitors never wait for assistance.
🔀
Route emails based on chat keywords
Send different SMTP email templates depending on whether the visitor asks about billing, support, or sales in Chatra.
🔄
Keep email records fully synchronized
Update your outgoing email logs and communication threads automatically as Chatra conversations progress and conclude.
🛡️
Prevent duplicate subscriber emails
Check existing email records before sending through SMTP so returning Chatra visitors never receive duplicate messages.
⏱️
Handle later chat status changes
Trigger follow-up emails in SMTP when a Chatra conversation is officially marked as finished or resolved.
🔗
Extend flows to popular team apps
Connect your core Chatra and SMTP workflow to Slack to notify channels whenever a new customer email goes out.
And much more...

Who is Chatra + SMTP integration for?

Customer support teams, sales reps, and business owners automate their visitor messaging workflows to ensure every chat inquiry triggers timely email follow-ups without manual effort.

Data Analysts
Data Analysts
Customer Support Leads
Customer Support Leads
Client Account Managers
Client Account Managers
High-Volume Sales Teams
High-Volume Sales Teams
Handoff Coordinators
Handoff Coordinators
Operations Managers
Operations Managers
📊
Data Analysts
You're tracking live chat conversion metrics from Chatra, but your email reports only update when someone manually exports logs, so the weekly numbers you're presenting are always a few hours behind — with this integration, every finished chat triggers an instant email dispatch and your reporting stays current.
Customer Support Leads
You're managing incoming visitor questions in Chatra, but urgent support queries sit unread in your queue until someone checks inbox alerts, so customers wait too long for replies — this integration means every received message instantly dispatches a notification email via SMTP so your team can act fast.
🤝
Client Account Managers
You're discussing project requirements with clients in Chatra, but keeping external stakeholders informed requires writing manual recap emails every day, so updates are frequently missed — connecting these apps means every completed conversation automatically sends a summary email to your clients.
📈
High-Volume Sales Teams
You're handling hundreds of visitor inquiries daily in Chatra, but your staff cannot type out follow-up emails fast enough to keep up with the incoming volume, so leads slip through the cracks — automating both apps means every conversation start triggers automated SMTP email sequences without manual copy-pasting.
🔄
Handoff Coordinators
You're qualifying prospective buyers through live chat in Chatra, but notifying the fulfillment department depends entirely on someone remembering to forward chat transcripts, so handoffs get delayed — this integration means every finished chat immediately dispatches detailed email briefs to the next team.
🗂️
Operations Managers
You're archiving visitor interactions from Chatra, but relying on manual record-keeping leaves persistent gaps in your communication history, so audits become painful — with this integration, every message received generates a verified email log in your system with zero missing entries.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Chatra + SMTP

Build and manage your Chatra + SMTP automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatra + SMTP with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
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Automation is ready
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Frequently Asked Questions

How do I connect Chatra to SMTP?
Frequently Asked Questions
You can connect Chatra to SMTP in 1 click using Integrately. Simply select a ready automation template or use Integrately AI to configure your custom workflow between Chatra, SMTP, Slack, and Google Sheets.
Can I automatically send an email in SMTP when a Chatra conversation starts?
Frequently Asked Questions
Can I connect Chatra, SMTP, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Chatra and SMTP?
Frequently Asked Questions
How are Chatra messages handled in this integration?
Frequently Asked Questions
How does SMTP deliver emails from Chatra chats?
Frequently Asked Questions
Do I need coding skills to automate Chatra and SMTP?
Frequently Asked Questions
Is the Chatra and SMTP integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Chatra or SMTP With 1500+ Other Apps

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