PerfexCRM + Chatra Integration

Integrate Chatra to PerfexCRM in one click, or tell Integrately AI how you want each lead handled. Capture visitor chats, create leads and contacts in your CRM, assign follow-up tasks, and alert your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Chatra
    Conversation is started in Chatra Instant
  • Chatra
    Message is received in Chatra Instant
  • Chatra
    Chat is finished in Chatra Instant
Arrow Right
2.
  • PerfexCRM
    Create lead in PerfexCRM
  • PerfexCRM
    Search lead in PerfexCRM
  • PerfexCRM
    Create customer in PerfexCRM
  • PerfexCRM
    Create ticket in PerfexCRM
  • PerfexCRM
    Search customer in PerfexCRM
  • PerfexCRM
    Update customer in PerfexCRM
  • PerfexCRM
    Create task in PerfexCRM
  • PerfexCRM
    Create contact in PerfexCRM
  • PerfexCRM
    Create invoice in PerfexCRM
  • PerfexCRM
    Search invoice in PerfexCRM
  • PerfexCRM
    Update task in PerfexCRM
  • PerfexCRM
    Search task in PerfexCRM
  • PerfexCRM
    Create project in PerfexCRM
  • PerfexCRM
    Search project in PerfexCRM
  • PerfexCRM
    Add staff in PerfexCRM
  • PerfexCRM
    Search ticket in PerfexCRM

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Ready Workflows Ready Workflows for Chatra + PerfexCRM Integration

Capture visitor conversations, create CRM leads, generate tasks, log customer details, and alert your team, all in just one click.

Most popular automationmost-popular-automations
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatra + PerfexCRM flow

Route chat visitors into your support and marketing channels, notify your team, and track follow-ups across your favourite tools. Pick a combination and activate it in one click.

PerfexCRM
Chatra
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GmailGmail (6)
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SlackSlack (6)
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StripeStripe (5)
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TrelloTrello (5)
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Google DriveGoogle Drive (5)
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MailchimpMailchimp (5)
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Create a PerfexCRM lead when a conversation starts in Chatra, and send a notification email in Gmail.
New Chatra conversations instantly create a PerfexCRM lead and dispatch an email notification via Gmail, eliminating manual data entry.
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When a message is received in Chatra, create a support ticket in PerfexCRM and send a confirmation email in Gmail.
Support messages received in Chatra automatically generate a PerfexCRM ticket and confirmation email in Gmail for the customer.
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When a chat is finished in Chatra, update the task in PerfexCRM and send a wrap-up email in Gmail.
Finished chats update existing tasks in PerfexCRM and trigger a wrap-up email in Gmail to keep stakeholders informed.
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Create a PerfexCRM contact from every Chatra conversation and email the welcome details via Gmail.
Every Chatra conversation registers as a new PerfexCRM contact while dispatching a welcome email through Gmail.
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Use Claude to analyse Chatra messages, create a PerfexCRM ticket, and email the brief in Gmail.
Claude evaluates incoming Chatra messages to generate structured PerfexCRM tickets and briefing emails in Gmail.
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When a chat ends in Chatra, create a PerfexCRM customer record, email the details via Gmail, and add a task in Trello.
Completed chats establish PerfexCRM customer files, send Gmail notifications, and open follow-up cards in Trello.

Supported triggers and actions for PerfexCRM and Chatra

Mix and match to build the exact automation you need

PerfexCRM
PerfexCRM Triggers & Actions
No trigger is available
Create lead in PerfexCRM
Generates new leads for potential customers
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Search lead in PerfexCRM
Retrieves information for a particular lead
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Create customer in PerfexCRM
Adds a new customer to the database
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Create ticket in PerfexCRM
Generates a new ticket
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Search customer in PerfexCRM
Locates and retrieves customer information
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Update customer in PerfexCRM
Updates a customer's information
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Create task in PerfexCRM
Creates a new task
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Create contact in PerfexCRM
Adds a new contact to the database
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Create invoice in PerfexCRM
Generates invoices for sales transactions
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Search invoice in PerfexCRM
Locates and retrieves invoices with
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Update task in PerfexCRM
Updates the task with new information or changes
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Search task in PerfexCRM
Searches for a task
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Create project in PerfexCRM
Creates a new project
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Search project in PerfexCRM
Searches for a project
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Add staff in PerfexCRM
Assigns new employees to the appropriate team or department
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Search ticket in PerfexCRM
Searches for a ticket
Try it →
Chatra
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
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Instant
Message is received in Chatra
Triggers the automation when a new message is received
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Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it →
No action is available

What can you automate with Chatra + PerfexCRM?

Streamline your customer engagement and CRM management by turning live chat interactions into automated sales and support workflows.

What you can automate?
🔄
Create CRM leads from live chat conversations
Automatically generate a new lead in PerfexCRM the moment a visitor starts a conversation in Chatra, ensuring no sales opportunity is missed.
📝
Capture every submitted chat detail
Map visitor names, email addresses, and initial messages directly into PerfexCRM contact and lead fields without manual copy-pasting.
🚨
Alert your team instantly on new messages
Notify your support or sales team the moment a customer message arrives in Chatra so response times stay fast and reliable.
🔀
Route inquiries based on chat content
Create support tickets for technical questions and sales leads for commercial inquiries based on the text submitted in Chatra.
📊
Keep customer records updated as chats finish
Update existing PerfexCRM customer profiles and tasks automatically when a chat session is completed in Chatra.
🔍
Search and update existing contacts
Search for existing customer records in PerfexCRM before creating new entries, preventing duplicate profiles in your database.
🏷️
Manage follow-up stages after chat completion
Update task statuses and log completion notes in PerfexCRM the moment a chat session concludes in Chatra.
🔗
Extend your workflow with Slack notifications
Connect your Chatra and PerfexCRM setup with Slack to announce new leads and support tickets directly in your team channels.
And much more...

Who is Chatra + PerfexCRM integration for?

Connecting chat interactions directly with CRM data helps support, sales, and management teams track every visitor interaction without manual data entry errors.

Analytics and reporting managers
Analytics and reporting managers
Sales development representatives
Sales development representatives
Client success managers
Client success managers
Customer support teams
Customer support teams
Account executives
Account executives
Operations leads
Operations leads
📈
Analytics and reporting managers
You're reviewing visitor conversion metrics but your CRM reports only update when someone manually logs chats, so the lead counts you're analysing are always outdated — automating both apps means every new conversation populates your CRM instantly and your pipeline metrics stay current.
Sales development representatives
You need to engage prospective buyers immediately while they are browsing your site, but chat leads sit unnoticed until someone exports them, so hot prospects go cold — integrating these apps means every visitor chat creates a lead instantly and alerts your team without delay.
🤝
Client success managers
You answer to clients who want full visibility over support and project histories, but chat logs remain trapped in your chat tool, so status reviews lack critical context — connecting these apps means every chat transcript links directly to client profiles and your progress reports stay complete.
📞
Customer support teams
You're handling high volumes of visitor inquiries every day and struggling to manually create tickets for each chat issue, so requests get lost in transit — automating both apps means every support message generates a ticket in your CRM automatically.
🎯
Account executives
You own the follow-up stage after initial visitor chats and depend on support staff to hand over details, so critical context gets dropped during handovers — this integration means every chat conversation creates a structured CRM contact with all initial notes intact.
🗂️
Operations leads
You need a reliable history of all customer touchpoints and keep finding gaps where chat conversations were never recorded in customer files — automating both apps means every interaction is logged in your CRM database without manual omissions.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate PerfexCRM + Chatra

Build and manage your PerfexCRM + Chatra automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PerfexCRM + Chatra with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatra to PerfexCRM?
Frequently Asked Questions
You can connect Chatra to PerfexCRM in one click using ready-made workflows on Integrately, or use Integrately AI to build custom sequences linking with Gmail, Slack, and other tools.
Can I automatically create PerfexCRM leads from Chatra chats?
Frequently Asked Questions
Can I connect Chatra, PerfexCRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Chatra and PerfexCRM?
Frequently Asked Questions
How does Chatra handle visitor data during automation?
Frequently Asked Questions
How are PerfexCRM leads and tickets created through integrations?
Frequently Asked Questions
Do I need coding skills to automate Chatra and PerfexCRM?
Frequently Asked Questions
Is the Chatra and PerfexCRM integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Chatra or PerfexCRM With 1500+ Other Apps

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