Create Crisp contact for new Chatra message
Chatra + Crisp Integration
Chatra + Crisp Integration
Integrate Chatra to Crisp in one click, or tell Integrately AI how you want each contact handled. Create contacts, update custom data, search user records, and sync your communication automatically.
Free forever.Use premium features free for 14 days.1.
Conversation is started in Chatra Instant- Message is received in Chatra Instant
- Chat is finished in Chatra Instant
Contact is created in Crisp Instant- Contact is updated in Crisp Instant
- Message is received in Crisp Instant
- Conversation session is updated in Crisp Instant
- Conversation custom data is updated in Crisp Instant
- Conversation status is changed in Crisp Instant
- Message is sent in Crisp Instant
- Conversation is created in Crisp Instant
2.
- Create contact in Crisp
- Search contact in Crisp
- Update contact in Crisp
- Add a user event in Crisp
- Search conversation in Crisp
- Set contact custom data in Crisp
Trusted by experts at...
Ready Workflows for Chatra + Crisp Integration
Capture conversations, create contacts, update custom data, search records, and track user events, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Chatra + Crisp flow
Streamline your customer support and lead management by syncing messages and contacts with your favorite tools. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
HubSpot (4)
HubSpot (4) +
Shopify (4)
Shopify (4) +
Zendesk (4)
Zendesk (4) +
Stripe (4)
Stripe (4) +
Gmail (4)
Gmail (4) C
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Add every new Chatra conversation contact to Crisp, and notify your sales channel in Slack.
Every Chatra conversation creates a Crisp contact and alerts your team in Slack instantly.
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When a message is received in Chatra, update the Crisp contact data and post an alert in Slack.
Keep Crisp custom data current with incoming Chatra messages while alerting your support channel.
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If a conversation finishes in Chatra, search the contact in Crisp and notify your team in Slack.
Verify completed chats by searching Crisp contacts and posting summaries to Slack.
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When a Crisp conversation status changes, check the Chatra message and post an update in Slack.
Track status shifts across Crisp and Chatra with instant team alerts in Slack.
Supported triggers and actions for Chatra and Crisp
Mix and match to build the exact automation you need
Chatra Triggers & Actions
Instant
Conversation is started in Chatra
Triggers the automation when a new conversation is initiated
Try it → Instant
Message is received in Chatra
Triggers the automation when a new message is received
Try it → Instant
Chat is finished in Chatra
Triggers the automation when a chat is marked as complete
Try it → Crisp Triggers & Actions
Instant
Conversation session is updated in Crisp
Triggers the automation when a conversation session is updated
Try it → Instant
Conversation custom data is updated in Crisp
Triggers the automation when custom data is updated during a conversation
Try it → Instant
Conversation status is changed in Crisp
Triggers the automation when there is a change in the conversation status
Try it → Instant
Conversation is created in Crisp
Triggers the automation when a new conversation is created
Try it → What can you automate with Chatra + Crisp?
Connect Chatra and Crisp to synchronize customer interactions, update contact data, and eliminate manual workflows.
💬
Sync chat conversations into contacts
Create a new Crisp contact automatically whenever a conversation is started in Chatra, removing manual data entry entirely.
📝
Capture every submitted chat field
Map custom chat details and incoming messages directly into Crisp contact custom data fields for complete user profiles.
🔔
Alert team members instantly
Notify support staff and sales reps the moment a new message is received or a conversation status updates.
🔀
Route based on chat events
Perform distinct actions depending on whether a conversation is finished, updated, or status changes in Crisp.
🔄
Keep contact records up to date
Update existing Crisp contacts and session data dynamically as conversations progress across your channels.
🔍
Search and match existing records
Search contacts and conversations in Crisp before adding events, preventing duplicate records in your system.
⏱️
Handle conversation status changes
Trigger automated workflows when conversation statuses shift from active to closed in Crisp.
🔗
Extend workflows to third-party apps
Connect Chatra and Crisp data seamlessly with Slack, HubSpot, Shopify, Zendesk, Stripe, or Gmail.
And much more...
Who is Chatra + Crisp integration for?
Support teams, marketers, and business owners streamline customer communication and contact management effortlessly.
Support managers
Customer success leads
Agency account managers
Support teams
Sales reps
Operations directors
📈
Support managers
Managing live chat conversations in Chatra, but response time metrics are tracked manually and numbers lag behind actual volume — with this integration, every new contact lands in Crisp instantly and your metrics stay current.
⚡
Customer success leads
Handling customer inquiries in Chatra, but urgent escalations get missed when tickets are siloed — with this integration, urgent contacts are updated in Crisp right away and customer issues get resolved faster.
📊
Agency account managers
Reviewing client chat logs in Chatra, but reporting progress to clients takes hours of manual data collation — with this integration, conversation updates sync to Crisp automatically and clients see accurate status reports.
👥
Support teams
Answering high-volume chats in Chatra, but contact details are lost between systems due to manual entry errors — with this integration, every message creates clean contact records in Crisp and your database stays error-free.
🎯
Sales reps
Engaging website visitors in Chatra, but handoffs to the CRM happen too late to catch warm leads — with this integration, new chat contacts flow straight into Crisp and sales teams follow up immediately.
📋
Operations directors
Auditing communication histories in Chatra, but records contain missing gaps from incomplete manual archiving — with this integration, every conversation and contact update logs in Crisp reliably.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Chatra + Crisp
Build and manage your Chatra + Crisp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Chatra + Crisp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
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Connect Accounts
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Automation is ready
Connect Chatra + Crisp Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Chatra to Crisp?
You can connect Chatra to Crisp in 1 click using ready templates on Integrately or ask Integrately AI to build the automation and map the fields for you. Connect additional apps like Slack, HubSpot, or Gmail to extend your workflow.
Can I automatically create Crisp contacts from Chatra chats?
Can I connect Chatra, Crisp, and Slack?
What is a good Zapier alternative for Chatra and Crisp?
How does Chatra handle conversation triggers here?
How are Crisp contact records updated during workflows?
Do I need coding skills to set up this integration?
Is the Chatra and Crisp integration free?
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