Chatfuel + Salesforce Integration

Integrate Chatfuel to Salesforce in one click, or tell Integrately AI how you want each lead handled. Capture new chatbot interactions, create CRM records instantly, update your sales pipeline, and trigger seamless follow-ups without manual copy-pasting.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Chatfuel
    JSON Listener in Chatfuel Instant
  • Salesforce
    Field is updated on record in Salesforce
  • Salesforce
    Record is created in Salesforce
  • Salesforce
    Record is updated in Salesforce
  • Salesforce
    Lead is created in Salesforce
  • Salesforce
    Lead is updated in Salesforce
  • Salesforce
    Opportunity is created in Salesforce
  • Salesforce
    Opportunity is updated in Salesforce
  • Salesforce
    Task is created in Salesforce
  • Salesforce
    Task is updated in Salesforce
  • Salesforce
    Contact is updated in Salesforce
  • Salesforce
    Contact is created in Salesforce
  • Salesforce
    Account is created in Salesforce
  • Salesforce
    Account is updated in Salesforce
  • Salesforce
    Outbound message is received in Salesforce Instant
  • Salesforce
    Case is created in Salesforce
  • Salesforce
    Case is updated in Salesforce
  • Salesforce
    Quote is created in Salesforce
  • Salesforce
    Quote is updated in Salesforce
Arrow Right
2.
  • Chatfuel
    Send message to re-engage in Chatfuel
  • Salesforce
    Search record in Salesforce
  • Salesforce
    Update record in Salesforce
  • Salesforce
    Get records by ID in Salesforce
  • Salesforce
    Create record in Salesforce
  • Salesforce
    Search record using query in Salesforce
  • Salesforce
    Create lead in Salesforce
  • Salesforce
    Update lead in Salesforce
  • Salesforce
    Search lead in Salesforce
  • Salesforce
    Create contact in Salesforce
  • Salesforce
    Update contact in Salesforce
  • Salesforce
    Search contact in Salesforce
  • Salesforce
    Create opportunity in Salesforce
  • Salesforce
    Update opportunity in Salesforce
  • Salesforce
    Search opportunity in Salesforce
  • Salesforce
    Add contact to campaign in Salesforce
  • Salesforce
    Add lead to campaign in Salesforce
  • Salesforce
    Create account in Salesforce
  • Salesforce
    Search account in Salesforce
  • Salesforce
    Update account in Salesforce
  • Salesforce
    Create task in Salesforce
  • Salesforce
    Update task in Salesforce
  • Salesforce
    Search task in Salesforce
  • Salesforce
    Get tasks by contact Id in Salesforce
  • Salesforce
    Create case in Salesforce
  • Salesforce
    Update case in Salesforce
  • Salesforce
    Search case in Salesforce
  • Salesforce
    Get events by contact Id in Salesforce
  • Salesforce
    Search quote in Salesforce

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Ready Workflows Ready Workflows for Chatfuel + Salesforce Integration

Capture leads, organise customer details, keep your CRM updated, trigger tasks, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Salesforce + Chatfuel Integration

Send Chatfuel message for new Salesforce record

Automatically sending a Chatfuel message whenever a new Salesforce record is created helps to ensure that you never miss an important update. Using this Salesforce - Chatfuel integration, you can be confident that you will always be kept in the loop.

Furthermore, it saves you the hassle of manually checking for new updates. As a result, automatically sending a Chatfuel message for every new Salesforce record is an essential way to stay on top of your work.
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Salesforce + Chatfuel Integration

Send Chatfuel message for new Salesforce contact

Anytime a new contact is added to your Salesforce, automatically send them a message through Chatfuel letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Salesforce - Chatfuel integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Salesforce + Chatfuel Integration

Send Chatfuel message for new Salesforce task

With this Salesforce - Chatfuel integration, whenever a new task is created in Salesforce, message will be sent via Chatfuel. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the message that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Salesforce + Chatfuel Integration

Send Chatfuel message for new Salesforce opportunity

Whenever a new opportunity is created in your Salesforce, you'll want to communicate with your team to make sure everyone is on the same page. Sending Chatfuel message ensures that everyone knows about the new opportunity and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more opportunitys. In short, this Salesforce - Chatfuel integration is essential for any business to stay organized and ensure that the team is always aware of new opportunitys.
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Connect more apps to your Chatfuel + Salesforce flow

Bring in email marketing, spreadsheets, and team chat to manage follow-ups, track metrics, and keep everyone aligned. Pick a combination and activate it in one click.

Chatfuel
Salesforce
+
MailchimpMailchimp (4)
+
Google SheetsGoogle Sheets (4)
+
HubspotHubspot (4)
+
CalendlyCalendly (4)
+
TypeformTypeform (4)
+
SlackSlack (4)
C
S
M
Add every Chatfuel JSON listener event as a Salesforce lead and a Mailchimp subscriber
New Chatfuel interactions become Salesforce leads and Mailchimp subscribers instantly, eliminating manual data entry across platforms.
S
M
C
When a Salesforce contact is created from a Chatfuel event, send a welcome email in Mailchimp
Trigger automated welcome emails in Mailchimp the moment a Chatfuel lead is registered in Salesforce.
S
M
C
If a Chatfuel lead is updated in Salesforce, update their subscriber status in Mailchimp
Keep your email marketing lists perfectly aligned whenever contact details change in Salesforce.
C
S
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Use ChatGPT to score Chatfuel lead inquiries before creating a Salesforce lead and adding to Mailchimp
Evaluate incoming chatbot inquiries with ChatGPT, create a qualifying Salesforce lead, and route them to Mailchimp.

Supported triggers and actions for Chatfuel and Salesforce

Mix and match to build the exact automation you need

Chatfuel
Chatfuel Triggers & Actions
Instant
JSON Listener in Chatfuel
Triggers the automation when any JSON object is received
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Send message to re-engage in Chatfuel
Sends a message to re-engage
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Salesforce
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
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Record is created in Salesforce
Triggers the automation when a new record is created
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Record is updated in Salesforce
Triggers the automation when any record is updated
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Lead is created in Salesforce
Triggers the automation when a new lead is created
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Lead is updated in Salesforce
Triggers the automation when the lead information is updated
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Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
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Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
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Task is created in Salesforce
Triggers the automation when a new task is created
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Task is updated in Salesforce
Triggers the automation when any task is updated
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Contact is updated in Salesforce
Triggers the automation when a contact is updated
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Contact is created in Salesforce
Triggers the automation when a new contact is created
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Account is created in Salesforce
Triggers the automation when a new account is created
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Account is updated in Salesforce
Triggers the automation when an account is updated
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Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
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Case is created in Salesforce
Triggers the automation when a new case is created
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Case is updated in Salesforce
Triggers the automation when any case is updated
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Quote is created in Salesforce
Triggers the automation when a new quote is created
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Quote is updated in Salesforce
Triggers the automation when any quote is updated
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Search record in Salesforce
Searches for a record within a given database
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Update record in Salesforce
Updates a record with new information
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Get records by ID in Salesforce
Retrieves a record based on its id
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Create record in Salesforce
Generates a new record
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Search record using query in Salesforce
Searches for a record using the query provided by the user
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Create lead in Salesforce
Generates new leads for potential customers
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Update lead in Salesforce
Updates the lead information
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Search lead in Salesforce
Retrieves information for a particular lead
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Create contact in Salesforce
Adds a new contact to the database
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Update contact in Salesforce
Updates contact information with new details
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Search contact in Salesforce
Finds and retrieves contact information
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Create opportunity in Salesforce
Creates a new instance of the support system
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Update opportunity in Salesforce
Updates the opportunity details as needed
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Search opportunity in Salesforce
Searches for a opportunity
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Add contact to campaign in Salesforce
Adds a contact to a campaign for targeted communication
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Add lead to campaign in Salesforce
Adds a new lead to a marketing campaign for targeted outreach
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Create account in Salesforce
Generates a new account
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Search account in Salesforce
Searches for account information
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Update account in Salesforce
Updates account information
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Create task in Salesforce
Creates a new task
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Update task in Salesforce
Updates the task with new information or changes
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Search task in Salesforce
Searches for a task
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Get tasks by contact Id in Salesforce
Retrieves tasks associated with a contact id
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Create case in Salesforce
Generates a new case entry
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Update case in Salesforce
Updates case details based on new information received
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Search case in Salesforce
Searches for a case record
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Get events by contact Id in Salesforce
Retrieves a list of events associated with a contact id
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Search quote in Salesforce
Searches for a quote
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What can you automate with Chatfuel + Salesforce?

Streamline your messaging funnels and CRM data management with robust automation capabilities.

What you can automate?
🔄
Create Salesforce leads from Chatfuel events
Automatically generate a new lead in Salesforce whenever a user triggers a JSON listener event in Chatfuel. Eliminate manual copying and ensure every prospect enters your pipeline immediately.
📋
Capture every submitted chat field
Map custom user inputs and answers from your Chatfuel bot directly into dedicated Salesforce fields. Maintain detailed records without losing context during data handoffs.
🔔
Alert your sales team instantly
Send instant team notifications via Slack or email the moment a high-value chatbot prospect registers in Salesforce. Keep your sales reps responsive and ready to close.
🔀
Route leads based on submitted criteria
Evaluate prospect answers in Chatfuel and route them to different Salesforce pipelines or campaign lists based on their budget, location, or product interest.
🔄
Keep Salesforce records updated continuously
Synchronize ongoing chat interactions and status changes so your Salesforce records always reflect the most current customer engagement history.
🔍
Search and update existing contacts
Check if a contact already exists in Salesforce before creating a record. Update existing profiles instead of generating duplicate entries in your database.
📊
Manage later opportunity stage changes
Trigger automated workflows when Salesforce deals move through stages, updating your messaging sequences or logging outcomes in connected spreadsheets.
🔌
Extend your workflow to team apps
Connect your Chatfuel and Salesforce core flow to third-party tools like Mailchimp or Google Sheets to trigger multi-step operations across your entire software stack.
And much more...

Who is Chatfuel + Salesforce integration for?

Connecting Chatfuel to Salesforce helps sales, marketing, and support teams eliminate manual data entry, keep CRM records accurate, and respond to chatbot leads instantly.

Performance marketers
Performance marketers
Sales development reps
Sales development reps
Account managers
Account managers
Customer support leads
Customer support leads
Operations specialists
Operations specialists
CRM administrators
CRM administrators
📈
Performance marketers
You're running messaging campaigns across multiple chat flows but your tracking sheet only updates when someone manually exports lead records, so the conversion counts you're optimising against are always outdated — with this integration, every new chat interaction lands in your CRM instantly and your campaign data stays current.
Sales development reps
You need to reach out to inbound chatbot prospects immediately, and you find out about new leads hours too late because chat logs sit unread — this integration means every chat event generates a Salesforce lead instantly, so your reps can start follow-ups while intent is highest.
🤝
Account managers
You answer to clients who want to see prompt follow-up on every customer inquiry, but tracking down chat transcripts takes valuable hours — automating both apps means every customer submission flows straight into Salesforce records, giving you clean history for every client review.
📊
Customer support leads
The volume of inbound chatbot questions is too high for anyone to keep up by hand, leading to missed tickets and frustrated users — connecting these apps means support inquiries are captured and logged as Salesforce cases automatically, ensuring nothing falls through the cracks.
🔄
Operations specialists
You own the pipeline handoff and depend on marketing teams to manually pass over chatbot leads, causing bottlenecks in your workflow — this integration means every chat submission populates your CRM records without manual intervention, keeping your operational pipeline moving.
🛡️
CRM administrators
You need a reliable history of customer interactions across every communication channel, but manual entry keeps leaving gaps in your database — automating both apps means every Chatfuel JSON event creates complete Salesforce records, maintaining a pristine audit trail.
Our team

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Why choose Integrately to automate Chatfuel + Salesforce

Build and manage your Chatfuel + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatfuel + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Chatfuel to Salesforce?
Frequently Asked Questions
You can connect Chatfuel to Salesforce in one click using pre-built workflows on Integrately, or use Integrately AI to configure custom steps with Mailchimp, Google Sheets, Hubspot, and Slack.
Can I automatically create Salesforce leads from Chatfuel chat events?
Frequently Asked Questions
Can I connect Chatfuel, Salesforce, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Chatfuel and Salesforce?
Frequently Asked Questions
How are Chatfuel listener events handled in Salesforce?
Frequently Asked Questions
Can I update Salesforce contact fields when Chatfuel data changes?
Frequently Asked Questions
Do I need coding skills to automate Chatfuel and Salesforce?
Frequently Asked Questions
Is the Chatfuel and Salesforce integration free?
Frequently Asked Questions
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You Can Also Connect Chatfuel or Salesforce With 1500+ Other Apps

Chatfuel
Popular Chatfuel Integrations
Connect Chatfuel to messaging tools, CRM platforms, and support desks to capture and nurture leads across channels.
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Salesforce
Popular Salesforce Integrations
Sync Salesforce with marketing platforms, billing systems, and reporting tools to keep your revenue data unified.