Google My Business + Chatbot Integration

Integrate Chatbot to Google My Business in one click, or tell Integrately AI how you want each message handled. Turn incoming bot messages into published Google My Business posts and review replies automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Google My Business
    Review is submitted in Google My Business
  • Google My Business
    Post is created in Google My Business
  • Chatbot
    Message is received in Chatbot Instant
Arrow Right
2.
  • Google My Business
    Create post in Google My Business
  • Google My Business
    Reply to Review in Google My Business

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Ready WorkflowsReady Workflows   for Google My Business + Chatbot Integration

Publish bot messages as posts, reply to reviews, log conversations, and update your team, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Chatbot + Google My Business flow

Log bot interactions in spreadsheets, notify support teams, and track customer engagement across your entire business stack. Pick a combination and activate it in one click.

Google My Business
Chatbot
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Google SheetsGoogle Sheets (5)
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GmailGmail (5)
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SlackSlack (5)
+
Facebook PagesFacebook Pages (5)
+
ZendeskZendesk (5)
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StripeStripe (5)
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Log every Chatbot message in Google Sheets and publish a post in Google My Business
New Chatbot messages appear in your Google Sheets tracking log and update Google My Business instantly.
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If a Chatbot message contains feedback, log it in Google Sheets and create a Google My Business update
Customer feedback from Chatbot flows into Google Sheets while publishing a relevant Google My Business post.
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When a review is submitted in Google My Business, log it in Google Sheets and send details to Chatbot
Capture every review submission in Google Sheets and track engagement effortlessly.
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Use ChatGPT to analyze Chatbot messages, create a Google My Business post, and log it in Google Sheets
AI analyzes incoming chat messages before creating Google My Business posts and saving records in Google Sheets.
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When a Google My Business post is created, log the update in Google Sheets and notify your team
Keep a clean spreadsheet log whenever a new post goes live on Google My Business.

Supported triggers and actions for Google My Business and Chatbot

Mix and match to build the exact automation you need

Google My Business
Google My Business Triggers & Actions
Review is submitted in Google My Business
Triggers the automation when a review is submitted
Try it →
Post is created in Google My Business
Triggers the automation when a new post is created
Try it →
Create post in Google My Business
Creates and publish a new post
Try it →
Reply to Review in Google My Business
Generates a response to a given message
Try it →
Chatbot
Chatbot Triggers & Actions
Instant
Message is received in Chatbot
Triggers the automation when a new message is received
Try it →
No action is available

What can you automate with Chatbot + Google My Business?

Turn chat interactions into published Google My Business posts, automated review replies, and structured team notifications.

What you can automate?
🤖
Create a GMB post from incoming bot messages
Publish a new Google My Business post automatically the moment a message is received in Chatbot. Keep your local listing active without manual copy-pasting.
📝
Capture every detail from chat submissions
Map all available fields from your Chatbot conversation into your Google My Business updates. Ensure nothing important is left out of your public posts.
🔔
Notify your team instantly on new bot messages
Alert the right department as soon as a customer interacts with your Chatbot, ensuring quick awareness of incoming inquiries.
🔀
Route messages based on customer input
Create different Google My Business posts or replies depending on the specific category or topic submitted in the Chatbot conversation.
🔄
Keep your business listings updated in real time
Reflect the latest chat engagement and business announcements directly on Google Search and Maps without delay.
📋
Prevent duplicate posts and manage updates
Check existing Google My Business entries before creating new posts, ensuring a clean and organized business profile.
⏱️
Manage review replies and follow-up actions
Automatically reply to reviews or update posts when a customer interaction moves to a resolved or completed status.
📊
Sync bot data to Google Sheets for reporting
Send chat message details and Google My Business post logs straight to Google Sheets for deeper team analysis and tracking.
And much more...

Who is Chatbot + Google My Business integration for?

Marketing teams, customer support leads, and local business owners managing online interactions benefit by turning bot conversations into published Google My Business posts instantly.

Analytics managers
Analytics managers
Customer support leads
Customer support leads
Agency account managers
Agency account managers
Community managers
Community managers
Operations coordinators
Operations coordinators
Local business owners
Local business owners
📈
Analytics managers
You're reviewing customer engagement reports but your performance data only updates when someone manually exports chat logs and maps them, so the metrics you're presenting are always a few hours behind — this integration means every chat message creates a GMB post and updates your records instantly, keeping your analytics current.
Customer support leads
You need to address customer queries immediately but chat notifications get buried before anyone sees them, so critical issues sit unresolved for too long — automating both apps means every incoming bot message triggers GMB updates and alerts instantly so your team responds without delay.
📊
Agency account managers
You're managing local business profiles for clients who expect regular updates on customer reach, but gathering chat logs to post manually takes hours every week — with this integration, bot interactions flow straight into Google My Business posts smoothly, keeping client reporting straightforward.
💬
Community managers
You're handling hundreds of visitor messages daily and trying to manually convert key insights into Google My Business posts, but the volume is too high for anyone to keep up by hand — automating both apps means high-value messages become published posts automatically without manual data entry.
⚙️
Operations coordinators
You own the publishing schedule and depend on customer service reps to forward chat highlights before you can update Google My Business, but handoffs constantly get delayed — this integration means every bot message reaches GMB instantly, allowing you to manage business updates right away.
📂
Local business owners
You need a reliable audit trail of customer interactions and public updates, but manual posting leaves major gaps in your marketing history — connecting these apps means every visitor message is accurately mirrored in Google My Business, maintaining complete records.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Google My Business + Chatbot

Build and manage your Google My Business + Chatbot automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google My Business + Chatbot with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatbot to Google My Business?
Frequently Asked Questions
You can connect Chatbot to Google My Business instantly using 1-click workflows on Integrately. Select a ready template or ask Integrately AI to set up your custom integration alongside Google Sheets, Gmail, Slack, and other apps.
Can I automatically publish Google My Business posts from Chatbot messages?
Frequently Asked Questions
Can I connect Chatbot, Google My Business, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Chatbot and Google My Business?
Frequently Asked Questions
How are incoming Chatbot messages processed for GMB posts?
Frequently Asked Questions
Can I reply to reviews submitted in Google My Business automatically?
Frequently Asked Questions
Is coding required to automate Chatbot and Google My Business?
Frequently Asked Questions
Is the Chatbot and Google My Business integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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