Chatbot + Eko Integration

Integrate Chatbot to Eko in one click, or tell Integrately AI how you want each contact handled. Process inbound bot messages, create customer records, update store orders, and trigger automated follow-ups instantly.

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1.
  • Chatbot
    Message is received in Chatbot Instant
  • Eko
    Contact is created or updated in Eko Instant
  • Eko
    Form response is created in Eko Instant
  • Eko
    Order is created in Eko Instant
  • Eko
    Order is updated in Eko Instant
  • Eko
    Booking is created in Eko Instant
  • Eko
    Product is created in Eko Instant
  • Eko
    Product is updated in Eko Instant
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2.
  • Eko
    Create member in Eko
  • Eko
    Update member in Eko
  • Eko
    Delete member in Eko
  • Eko
    Delete contact in Eko
  • Eko
    Search contact in Eko
  • Eko
    Update contact in Eko
  • Eko
    Create contact in Eko
  • Eko
    Create product in Eko
  • Eko
    Update product in Eko
  • Eko
    Search product in Eko
  • Eko
    Create member group in Eko
  • Eko
    Update member group in Eko
  • Eko
    Delete member group in Eko

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Ready Workflows Ready Workflows for Chatbot + Eko Integration

Capture bot messages, create new customer records, update orders, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Chatbot + Eko Integration

Create Eko contact for new Chatbot response

Automatically creating Eko contact for new Chatbot response can help you nurture your leads and close more deals. By automatically adding new contacts to your database, you can stay organized and keep track of your interactions with each lead.

Additionally, automatically generating Eko contact can save you time by eliminating the need to manually add new contacts. Automating this process can help you work more efficiently and close more deals.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Chatbot + Eko flow

Sync your chat data and customer records with external storefronts, forms, mailing lists, and messaging tools. Pick a combination and activate it in one click.

Chatbot
Eko
+
ShopifyShopify (3)
+
TypeformTypeform (3)
+
MailchimpMailchimp (3)
+
SlackSlack (3)
+
Google SheetsGoogle Sheets (3)
+
StripeStripe (3)
C
E
S
When a message is received in Chatbot, create an Eko contact and add a new customer in Shopify.
Every incoming Chatbot message instantly generates an Eko contact and creates a corresponding customer record in Shopify without manual entry.
C
E
S
When a message is received in Chatbot, update the Eko contact and create a product in Shopify.
Update customer details in Eko and automatically set up new inventory items in Shopify based on chat inquiries.
C
E
S
When a message is received in Chatbot, search the Eko contact and create a Shopify order.
Look up existing Eko contacts from chat messages and automatically process a new Shopify order for them.

Supported triggers and actions for Chatbot and Eko

Mix and match to build the exact automation you need

Chatbot
Chatbot Triggers & Actions
Instant
Message is received in Chatbot
Triggers the automation when a new message is received
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No action is available
Eko
Eko Triggers & Actions
Instant
Contact is created or updated in Eko
Triggers the automation when a contact is created or updated
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Instant
Form response is created in Eko
Triggers the automation when a form is filled
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Instant
Order is created in Eko
Triggers the automation when a new order is created
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Instant
Order is updated in Eko
Triggers the automation when any order is updated
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Instant
Booking is created in Eko
Triggers the automation when a new booking is created
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Instant
Product is created in Eko
Triggers the automation when a new product is created
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Instant
Product is updated in Eko
Triggers the automation when a product is updated
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Create member in Eko
Adds a new member to the system
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Update member in Eko
Updates a member's information
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Delete member in Eko
Removes a member from the system
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Delete contact in Eko
Removes a contact from the address book
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Search contact in Eko
Finds and retrieves contact information
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Update contact in Eko
Updates contact information with new details
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Create contact in Eko
Adds a new contact to the database
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Create product in Eko
Generates and launch new products
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Update product in Eko
Updates product information
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Search product in Eko
Searches for a product
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Create member group in Eko
Creates a new group of members
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Update member group in Eko
Updates the particular member group
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Delete member group in Eko
Deletes a member group
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What can you automate with Chatbot + Eko?

Synchronise chat interactions with your Eko pages, funnels, and customer management tools to streamline sales and support.

What you can automate?
💬
Turn chat messages into new Eko contacts
Automatically create a new contact in Eko the moment a message is received in Chatbot. Eliminate manual data entry and capture every lead instantly.
📝
Capture every chat detail in Eko
Extract all information submitted during your Chatbot sessions and pass it directly into custom Eko contact fields and form responses.
🔔
Alert your team instantly on Slack
Send automated notifications to your team channel whenever a new chat message arrives or an Eko contact is updated.
🔀
Route contacts based on chat answers
Check what the user selected in Chatbot and create member groups or update Eko contacts differently depending on their tier.
🔄
Keep Eko contacts updated automatically
Whenever customer details change during a Chatbot conversation, update the corresponding contact record in Eko in real time.
🔍
Search and update existing records
Check if an Eko contact already exists before creating a new one, preventing duplicate entries and keeping your database clean.
📦
Track order and booking updates
Trigger follow-up actions in Eko whenever an order or booking status changes, keeping your storefront and customer records perfectly aligned.
⚡
Connect Slack for team updates
Extend your Chatbot and Eko workflow by posting real-time activity summaries directly to Slack channels for immediate team awareness.
And much more...

Who is Chatbot + Eko integration for?

Connecting Chatbot and Eko streamlines customer engagement, automates contact creation, and keeps your sales and support workflows running smoothly without manual data entry.

Support team leads
Support team leads
Sales representatives
Sales representatives
Account managers
Account managers
E-commerce store owners
E-commerce store owners
Operations coordinators
Operations coordinators
Customer success specialists
Customer success specialists
📊
Support team leads
You're handling inbound chats and queries in Chatbot, but your customer records in Eko only update when someone manually exports submissions, so the response metrics you report on are always hours behind — this integration means every chat message instantly creates or updates the contact in Eko and your dashboards stay accurate.
⚡
Sales representatives
You're qualifying prospects through Chatbot conversations, but leads sit unassigned until someone checks the logs, so high-intent buyers wait too long for a reply — automating both apps means every new chat instantly triggers a contact creation in Eko so you can follow up immediately.
📋
Account managers
You're chatting with clients daily in Chatbot, but tracking their account updates in Eko requires manual data entry, so stakeholders see outdated information during check-ins — with this integration, every interaction updates your Eko records so clients always see accurate progress.
🛍️
E-commerce store owners
You're answering product questions via Chatbot at high volume, but copying buyer details into Eko by hand falls behind during busy periods, resulting in missed orders and lost sales — connecting these apps means every customer inquiry automatically creates clean Eko records without manual effort.
🔄
Operations coordinators
You're capturing customer details through Chatbot flows, but the handoff to Eko depends on someone remembering to transfer the text, leading to broken handoffs and lost context — automating both apps means contact data flows seamlessly from chat logs into your Eko system.
🗂️
Customer success specialists
You're resolving customer issues inside Chatbot, but maintaining a complete history in Eko is prone to missing entries and incomplete logs — this integration means every chat session logs precise contact and form data into Eko for a reliable customer history.
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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Chatbot + Eko

Build and manage your Chatbot + Eko automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Chatbot + Eko with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Chatbot to Eko?
Frequently Asked Questions
You can connect Chatbot to Eko in 1 click using ready templates or ask Integrately AI to build your automation. It links Chatbot, Eko, and over 1,500 other apps seamlessly.
Can I automatically create Eko contacts from Chatbot messages?
Frequently Asked Questions
Can I connect Chatbot, Eko, and Shopify?
Frequently Asked Questions
What is a good Zapier alternative for Chatbot and Eko?
Frequently Asked Questions
How does Chatbot handle incoming messages during automation?
Frequently Asked Questions
How are Eko contacts updated when new data arrives?
Frequently Asked Questions
Do I need coding skills to set up Chatbot and Eko integration?
Frequently Asked Questions
Is the Chatbot and Eko integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Chatbot or Eko With 1500+ Other Apps

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Sync Eko with payment gateways, email marketing platforms, and analytics tools to grow your online business.
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