Microsoft Dynamics 365 CRM + CATS Integration

Integrate CATS to Microsoft Dynamics 365 CRM in one click, or tell Integrately AI how you want each candidate handled. Map candidate profiles to CRM leads, update your pipeline, alert hiring managers, and trigger follow-ups automatically.

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1.
  • Microsoft Dynamics 365 CRM
    Member is added to marketing list in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Sales order is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Contact is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Account is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Opportunity is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Case is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is created in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Lead is updated in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Quote is updated in Microsoft Dynamics 365 CRM
  • CATS
    Candidate is added to a job in CATS Instant
  • CATS
    Candidate is created in CATS Instant
  • CATS
    Job is created in CATS Instant
  • CATS
    Job status is changed in CATS Instant
  • CATS
    Candidate is updated in CATS Instant
  • CATS
    Pipeline is updated in CATS Instant
  • CATS
    User is updated in CATS Instant
  • CATS
    Contact is created in CATS Instant
  • CATS
    Contact status is changed in CATS Instant
  • CATS
    Contact is updated in CATS Instant
  • CATS
    Company status is changed in CATS Instant
  • CATS
    Company is updated in CATS Instant
  • CATS
    Company is created in CATS Instant
  • CATS
    Activity is created in CATS Instant
Arrow Right
2.
  • Microsoft Dynamics 365 CRM
    Search marketing list by name in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get contact by Id in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get marketing list members in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search lead in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update account in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search contact in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search Currency in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Create case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Update case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Search case in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM
    Get account by ID in Microsoft Dynamics 365 CRM
  • CATS
    Create candidate in CATS
  • CATS
    Create job in CATS
  • CATS
    Search candidate in CATS
  • CATS
    Search company in CATS
  • CATS
    Search Job in CATS
  • CATS
    Create contact in CATS
  • CATS
    Search contact in CATS
  • CATS
    Create task in CATS
  • CATS
    Create company in CATS

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Ready Workflows Ready Workflows for CATS + Microsoft Dynamics 365 CRM Integration

Capture candidates, update leads, keep pipeline stages aligned, alert your hiring team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Microsoft Dynamics 365 CRM + CATS Integration

Create CATS contact for new Microsoft Dynamics 365 CRM contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Dynamics 365 CRM - CATS integration, anytime a new Microsoft Dynamics 365 CRM contact is created, an CATS contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Microsoft Dynamics 365 CRM + CATS Integration

Create CATS task for new Microsoft Dynamics 365 CRM contact

In Microsoft Dynamics 365 CRM, when you create a contact, it automatically creates a task in CATS for that contact. This is a great way to keep track of all your interactions with each customer. You can also see all the task associated with a particular contact on their contact profile.

This makes it easy to stay organized and ensure no important steps are missed when working with a customer.
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CATS + Microsoft Dynamics 365 CRM Integration

Create Microsoft Dynamics 365 CRM contact for new CATS contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this CATS - Microsoft Dynamics 365 CRM integration, anytime a new CATS contact is created, an Microsoft Dynamics 365 CRM contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Connect more apps to your CATS + Microsoft Dynamics 365 CRM flow

Send follow-up emails, schedule interviews, collect signed documents, and notify your team the moment candidate records update. Pick a combination and activate it in one click.

Microsoft Dynamics 365 CRM
CATS
+
Microsoft OutlookMicrosoft Outlook (4)
+
LinkedInLinkedIn (4)
+
Microsoft TeamsMicrosoft Teams (4)
+
ZoomZoom (4)
+
CalendlyCalendly (4)
+
DocuSignDocuSign (4)
C
M
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Create a Microsoft Dynamics 365 CRM lead for every new CATS candidate, and send an email notification in Microsoft Outlook.
New CATS candidates appear in Microsoft Dynamics 365 CRM as leads instantly while Microsoft Outlook notifies your hiring manager, removing manual data entry.
M
C
M
When a Microsoft Dynamics 365 CRM opportunity is created, create a candidate in CATS and send an email update in Microsoft Outlook.
Opportunities in Microsoft Dynamics 365 CRM create new CATS candidate profiles while Microsoft Outlook alerts the recruiting desk.
C
M
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If a CATS job status changes, update the Microsoft Dynamics 365 CRM account and send a confirmation email in Microsoft Outlook.
Job status updates in CATS automatically modify Microsoft Dynamics 365 CRM accounts and notify stakeholders via Microsoft Outlook.
C
C
M
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Use Claude to evaluate CATS candidate notes, create a Microsoft Dynamics 365 CRM contact, and email the brief via Microsoft Outlook.
Claude reviews candidate notes from CATS before Microsoft Dynamics 365 CRM records are created and Microsoft Outlook emails the summary.

Supported triggers and actions for Microsoft Dynamics 365 CRM and CATS

Mix and match to build the exact automation you need

Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM Triggers & Actions
Member is added to marketing list in Microsoft Dynamics 365 CRM
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Sales order is created in Microsoft Dynamics 365 CRM
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Contact is updated in Microsoft Dynamics 365 CRM
Triggers the automation when a contact is updated
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Contact is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new contact is created
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Account is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new account is created
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Account is updated in Microsoft Dynamics 365 CRM
Triggers the automation when an account is updated
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Opportunity is created in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Opportunity is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any opportunity is updated
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Case is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new case is created
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Case is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any case is updated
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Lead is created in Microsoft Dynamics 365 CRM
Triggers the automation when a new lead is created
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Lead is updated in Microsoft Dynamics 365 CRM
Triggers the automation when the lead information is updated
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Quote is updated in Microsoft Dynamics 365 CRM
Triggers the automation when any quote is updated
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Search marketing list by name in Microsoft Dynamics 365 CRM
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Get contact by Id in Microsoft Dynamics 365 CRM
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Get marketing list members in Microsoft Dynamics 365 CRM
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Create lead in Microsoft Dynamics 365 CRM
Generates new leads for potential customers
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Update lead in Microsoft Dynamics 365 CRM
Updates the lead information
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Search lead in Microsoft Dynamics 365 CRM
Retrieves information for a particular lead
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Create contact in Microsoft Dynamics 365 CRM
Adds a new contact to the database
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Update contact in Microsoft Dynamics 365 CRM
Updates contact information with new details
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Create account in Microsoft Dynamics 365 CRM
Generates a new account
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Search account in Microsoft Dynamics 365 CRM
Searches for account information
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Update account in Microsoft Dynamics 365 CRM
Updates account information
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Search contact in Microsoft Dynamics 365 CRM
Finds and retrieves contact information
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Search Currency in Microsoft Dynamics 365 CRM
Searches for a currency
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Create case in Microsoft Dynamics 365 CRM
Generates a new case entry
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Update case in Microsoft Dynamics 365 CRM
Updates case details based on new information received
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Search case in Microsoft Dynamics 365 CRM
Searches for a case record
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Get account by ID in Microsoft Dynamics 365 CRM
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CATS
CATS Triggers & Actions
Instant
Candidate is added to a job in CATS
Triggers the automation when a candidate is added to a job
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Instant
Candidate is created in CATS
Triggers the automation when a new candidate is added
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Instant
Job is created in CATS
Triggers the automation when a new job is created
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Instant
Job status is changed in CATS
Triggers the automation when the status of any job changes
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Instant
Candidate is updated in CATS
Triggers the automation when a candidate profile is updated
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Instant
Pipeline is updated in CATS
Triggers the automation when a pipeline is updated
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Instant
User is updated in CATS
Triggers the automation when a user's information is updated
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Instant
Contact is created in CATS
Triggers the automation when a new contact is created
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Instant
Contact status is changed in CATS
Triggers the automation when a contact's status is changed
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Instant
Contact is updated in CATS
Triggers the automation when a contact is updated
Try it →
Instant
Company status is changed in CATS
Triggers the automation when a company's status is changed
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Instant
Company is updated in CATS
Triggers the automation when a company is updated
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Instant
Company is created in CATS
Triggers the automation when a new company is created
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Instant
Activity is created in CATS
Triggers the automation when a new activity is created
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Create candidate in CATS
Generates a new candidate profile
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Create job in CATS
Generates new job
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Search candidate in CATS
Searches through candidate profiles
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Search company in CATS
Finds information about a company
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Search Job in CATS
Searches for a job
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Create contact in CATS
Adds a new contact to the database
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Search contact in CATS
Finds and retrieves contact information
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Create task in CATS
Creates a new task
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Create company in CATS
Generates a new company profile with given details
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What can you automate with CATS + Microsoft Dynamics 365 CRM?

Streamline recruiting and CRM workflows with automated data synchronization across your entire applicant lifecycle.

What you can automate?
🔄
Create CRM leads from new CATS candidates
Automatically create a lead in Microsoft Dynamics 365 CRM whenever a new candidate is added in CATS, bridging recruiting and sales without manual copying.
📋
Capture every submitted applicant field
Map complete candidate profiles including contact information, resumes, and job details into Microsoft Dynamics 365 CRM instead of basic name entries.
🔔
Alert your team instantly on new applications
Notify hiring managers and recruiters the moment a candidate is created or updated, ensuring rapid response times across departments.
🔀
Route candidates based on submitted criteria
Apply conditional rules so high-priority applicants trigger urgent tasks while standard candidates follow routine pipeline paths.
⏱️
Keep CRM records updated as candidates change
Automatically sync candidate status changes, pipeline updates, and contact edits between CATS and Microsoft Dynamics 365 CRM in real time.
🔍
Search and update existing records
Check if an account or contact already exists in Microsoft Dynamics 365 CRM before creating records, preventing duplicate entries.
📈
Manage job status and pipeline transitions
Update account stages and opportunity details in Microsoft Dynamics 365 CRM whenever job statuses or pipeline stages shift in CATS.
💬
Extend flows with Microsoft Teams
Connect your core automation to Microsoft Teams so your recruiting channel receives instant alerts whenever candidate records update.
And much more...

Who is CATS + Microsoft Dynamics 365 CRM integration for?

Recruiting and sales teams eliminate manual data entry, keep candidate pipelines updated across platforms, and ensure zero lag between candidate sourcing and CRM lead creation.

Recruiting operations managers
Recruiting operations managers
Sales development leaders
Sales development leaders
Account executives
Account executives
High-volume recruiters
High-volume recruiters
Talent acquisition coordinators
Talent acquisition coordinators
HR directors
HR directors
📈
Recruiting operations managers
You're managing talent acquisition metrics but your CRM records only update when someone manually exports candidate data, so the pipeline reports you review are always outdated — with this integration, every new candidate lands in your CRM instantly and your tracking stays current.
Sales development leaders
You need to act fast on inbound talent leads, but you find out about new candidates hours after they apply in CATS, so hot prospects slip away — with this integration, every applicant creates a CRM lead immediately so your team can reach out first.
🤝
Account executives
You answer to hiring managers who want to see candidate progress, but applicant statuses remain trapped in CATS while your CRM stays blank — with this integration, pipeline updates sync automatically and client stakeholders see real-time progress.
📊
High-volume recruiters
The volume of inbound applications is too high for anyone to keep up by hand, leading to missed contacts and duplicate entries — with this integration, candidate records and CRM leads are created and updated without manual intervention.
🔗
Talent acquisition coordinators
You own the interview scheduling stage and depend on recruiters to hand over candidate details before you can create CRM contacts — with this integration, candidate data transfers instantly so you can kick off follow-up tasks right away.
🗂️
HR directors
You need a reliable history of all recruitment and client interactions, but keep finding gaps where records were forgotten between systems — with this integration, every candidate, job, and account syncs reliably to maintain complete operational history.
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Why choose Integrately to automate Microsoft Dynamics 365 CRM + CATS

Build and manage your Microsoft Dynamics 365 CRM + CATS automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Dynamics 365 CRM + CATS with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect CATS to Microsoft Dynamics 365 CRM?
Frequently Asked Questions
You can connect CATS to Microsoft Dynamics 365 CRM using 1-click automations on Integrately along with Microsoft Outlook, LinkedIn, and Microsoft Teams. It takes just minutes to set up your accounts or ask Integrately AI to build the automation for you.
Can I automatically create Microsoft Dynamics 365 CRM leads from CATS candidates?
Frequently Asked Questions
Can I connect CATS, Microsoft Dynamics 365 CRM, and Microsoft Teams?
Frequently Asked Questions
What is a good Zapier alternative for CATS and Microsoft Dynamics 365 CRM?
Frequently Asked Questions
How does CATS handle candidate and job data during automation?
Frequently Asked Questions
How does Microsoft Dynamics 365 CRM process leads and contacts in workflows?
Frequently Asked Questions
Can I automate CATS and Microsoft Dynamics 365 CRM without coding?
Frequently Asked Questions
Is the CATS and Microsoft Dynamics 365 CRM integration free?
Frequently Asked Questions
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