Canny + Userback Integration
Integrate Canny to Userback in one click, or tell Integrately AI how you want each feedback item handled. Capture posts and feedback, update your tracking boards, alert your team in Slack, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Post is created in Canny Instant- Post status is changed in Canny Instant
- Post JIRA issue is linked in Canny Instant
- Comment is created in Canny Instant
- Vote is created in Canny Instant
Feedback is collected in Userback Instant
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Ready Workflows for Canny + Userback Integration
Capture user feedback, organise customer posts, update your tracking boards, alert your product team, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Canny + Userback flow
Teams use these connections to send customer feedback straight to their CRM, track issues in project management tools, and notify support channels. Pick a combination and activate it in one click.
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Jira Software Cloud (6)
Jira Software Cloud (6) +
Notion (6)
Notion (6) +
HubSpot (6)
HubSpot (6) +
Slack (6)
Slack (6) +
Salesforce (6)
Salesforce (6) +
Zendesk (6)
Zendesk (6) C
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Create a Jira issue for every new Canny post, and log the feedback in Userback.
New Canny posts appear in Jira Software Cloud as a new issue instantly and Userback records the feedback, so your product team tracks every customer request.
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When feedback is collected in Userback, create a Jira issue and record it in Canny.
Userback feedback immediately creates a Jira issue and adds a post in Canny, keeping design and product teams aligned.
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When a Canny post status changes, update the matching Jira issue and log it in Userback.
Post status changes in Canny update your Jira issue automatically and sync with Userback.
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If a Canny post has high votes, create a priority Jira issue and update Userback.
High-vote Canny posts trigger priority Jira issues and update Userback records instantly.
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Use Claude to summarise new Canny feedback, create a Jira issue, and log it in Userback.
Claude summarises customer feedback from Canny, creates a structured Jira issue, and updates Userback.
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When a Jira issue is resolved, update Canny post status and log the closure in Userback.
Resolved Jira issues automatically update Canny post statuses and record closures in Userback.
Supported triggers and actions for Canny and Userback
Mix and match to build the exact automation you need
Canny Triggers & Actions
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
Try it → What can you automate with Canny + Userback?
Streamline your customer feedback workflows by connecting Canny and Userback to your favourite productivity and CRM tools.
🔄
Sync feedback and posts across tools automatically
Connect Canny posts and Userback feedback directly to your product workspaces. Eliminate manual copying and ensure every customer request is recorded without delay.
📋
Capture every submitted feedback detail
Map all submitted form fields, post titles, comments, and vote counts into separate database columns or issue descriptions instead of basic summaries.
🔔
Alert your product team instantly
Send immediate channel messages or notifications in Slack whenever a new high-priority post or bug report arrives from your customers.
🔀
Route requests based on submitted fields
Send enterprise feature requests to executive tracking boards while routing standard bug reports straight to your engineering backlog.
📝
Keep destination tracking updated as status changes
Automatically update your Jira issues or Notion database records whenever a Canny post status changes from open to planned or resolved.
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Add or update records without creating duplicates
Search existing contacts, issues, or database pages before writing new entries, ensuring your workspace remains clean and free of redundant data.
✅
Handle later status changes and resolutions
Trigger automated follow-ups or close support tickets when a Canny post is marked resolved or a linked bug report is closed.
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Extend your workflow to Jira Software Cloud
Connect your feedback pipeline to Jira Software Cloud to turn customer insights into actionable development tasks in one seamless step.
And much more...
Who is Canny + Userback integration for?
Product managers, UX designers, and customer success teams eliminate manual data entry, keeping feedback boards and issue trackers fully synchronised.
Product managers
UX designers
Customer success leads
Engineering managers
Customer support agents
Operations directors
📈
Product managers
You review customer feedback across multiple channels to plan your roadmap, but your tracking boards only update when someone manually copies posts, so your backlog counts are always a few hours behind — this integration means every new post lands in your workspace instantly and your product data stays current.
⚡
UX designers
You collect usability feedback and bug reports from users daily, but important design insights get buried in support queues before you can review them — automating both apps means every piece of user feedback triggers instant tracking so your design team acts on usability issues immediately.
🤝
Customer success leads
You report on client feature requests during quarterly business reviews, but finding votes and comments across separate tools takes hours of tedious searching — connecting these apps means client feature activity syncs automatically and your review reports are always complete.
🛠️
Engineering managers
You rely on clear bug reports and feature specs from product teams, but manual handoffs lead to missing context and duplicated engineering tickets — with this integration, every feedback submission creates structured issues automatically and your development queue stays accurate.
💬
Customer support agents
You log recurring customer complaints in help desks while product teams track requests elsewhere, leaving a gap between support tickets and roadmap items — automating both apps means support entries link to feedback boards instantly and agent workflows run without manual switching.
📊
Operations directors
You maintain audit trails of customer requests for executive planning, but manual record-keeping leaves persistent gaps in your historical analysis — this integration means every feedback event logs reliably and your operational history remains completely intact.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Canny + Userback
Build and manage your Canny + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Canny + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Canny to Userback?
You can connect Canny to Userback in 1 click using ready workflows on Integrately, or use Integrately AI to set up custom flows with apps like Jira Software Cloud, Notion, and Slack.
How can I automatically sync feedback posts from Canny and Userback into my product workspace?
Can I connect Canny, Userback, and Jira Software Cloud?
What is a good Zapier alternative for Canny and Userback?
How does Canny handle feedback data in these integrations?
How does Userback handle feedback collection in these integrations?
Do I need coding skills to automate Canny and Userback?
Is the Canny and Userback integration free?
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