Teamwork Desk + Canny Integration
Integrate Canny to Teamwork Desk in one click, or tell Integrately AI how you want each feedback post handled. Turn feedback into support workflows, create tickets, update customer records, and keep your support team aligned automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is created in Teamwork Desk Instant- Ticket is assigned in Teamwork Desk Instant
- Thread is updated in Teamwork Desk Instant
- Customer sends a reply in Teamwork Desk Instant
- Ticket is unassigned in Teamwork Desk Instant
- Agent sends a reply in Teamwork Desk Instant
- Ticket note is created in Teamwork Desk Instant
- Customer is created in Teamwork Desk Instant
Post is created in Canny Instant- Post status is changed in Canny Instant
- Post JIRA issue is linked in Canny Instant
- Comment is created in Canny Instant
- Vote is created in Canny Instant
2.
- Update customer in Teamwork Desk
- Add reply to a ticket in Teamwork Desk
- Remove ticket in Teamwork Desk
- Search customer in Teamwork Desk
- Search Ticket in Teamwork Desk
- Create customer in Teamwork Desk
- Create ticket in Teamwork Desk
Trusted by experts at...
Ready Workflows for Teamwork Desk + Canny Integration
Create support tickets from new posts, update customer records, add replies, and manage feedback requests, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Canny + Teamwork Desk flow
Connect team chat, issue trackers, and databases to notify stakeholders and track feedback across your entire organisation. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Zendesk (4)
Zendesk (4) +
Salesforce (4)
Salesforce (4) +
Notion (4)
Notion (4) +
Google Drive (4)
Google Drive (4) C
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When a new post is created in Canny, create a Teamwork Desk ticket and notify your support channel in Slack
New Canny feedback posts instantly become support tickets in Teamwork Desk while your support channel gets alerted in Slack, eliminating manual handoffs.
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When a comment is created in Canny, search the ticket in Teamwork Desk and post an update in Slack
Keep your team informed in Slack when customers leave comments on Canny posts by checking existing Teamwork Desk tickets automatically.
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When a post status is changed in Canny, update the customer in Teamwork Desk and notify your team in Slack
Update customer details in Teamwork Desk when Canny post statuses change, and announce the progress instantly in Slack.
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When a vote is created in Canny, create a customer in Teamwork Desk and alert your team in Slack
Turn Canny voters into Teamwork Desk customer profiles automatically while keeping your team notified in Slack.
Supported triggers and actions for Teamwork Desk and Canny
Mix and match to build the exact automation you need
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
Try it → Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
Try it → Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
Try it → Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
Try it → Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
Try it → Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
Try it → Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
Try it → What can you automate with Canny + Teamwork Desk?
Streamline your customer feedback operations by connecting Canny posts, comments, and votes directly to Teamwork Desk tickets and customer profiles.
🎫
Create Teamwork Desk tickets from new Canny posts
Generate support tickets in Teamwork Desk the moment a new feedback post is created in Canny. Ensure every customer request enters your support queue without manual copying.
📝
Capture every submitted feedback field
Map all available Canny post details and voter information straight into Teamwork Desk ticket descriptions and customer custom fields for complete context.
🔔
Alert support staff instantly on new submissions
Notify your support team the second a high-priority feedback post or comment arrives. Keep agents informed and ready to act on customer requests.
🔀
Route requests based on post status
Perform different actions in Teamwork Desk depending on whether a Canny post is open, under review, or completed. Tailor your support workflows dynamically.
🔄
Keep customer profiles up to date
Automatically update customer details in Teamwork Desk whenever feedback statuses shift or voters update their profiles in Canny.
🔍
Search existing tickets before creating new ones
Lookup existing Teamwork Desk tickets when new comments or votes appear in Canny, preventing duplicate entries and keeping conversations threaded.
📌
Handle later ticket replies and updates
Add replies to Teamwork Desk tickets automatically when thread activities occur across your Canny feedback boards.
🔗
Extend your workflow to Slack
Connect Canny and Teamwork Desk to Slack to broadcast ticket creation alerts and team updates instantly across your messaging channels.
And much more...
Who is Canny + Teamwork Desk integration for?
Support managers, product teams, and customer success leaders rely on this integration to eliminate manual ticket creation and streamline customer feedback workflows.
Product analysts
Support supervisors
Customer success managers
Operations leads
Support agents
Customer support directors
📈
Product analysts
You review feedback metrics and support volumes every week, but your support tickets and feature requests sit in separate silos so your impact reports are always incomplete — with this integration, every new post creates a tracked ticket instantly and your data stays unified.
⚡
Support supervisors
You need to triage incoming customer feedback and convert feature requests into actionable support tickets, but manual copying slows down response times — automating both apps means every Canny post becomes a Teamwork Desk ticket immediately.
🤝
Customer success managers
You report on client feature requests to stakeholders, but finding updates across disparate tools leads to delayed communications — connecting these apps means your support records and customer profiles stay perfectly synchronized.
📊
Operations leads
Your team handles high volumes of user submissions daily, and manual data entry between platforms causes backlogs and missing records — with this integration, every submission flows directly into your support system without friction.
🎯
Support agents
You depend on product teams to hand over feedback context, but details often get lost between customer threads and feature boards — integrating these apps means every ticket arrives with complete customer and post history.
🗂️
Customer support directors
You need a reliable audit trail of customer feedback and ticket resolution history, but manual tracking leaves noticeable gaps in reporting — automating both apps means your system maintains a complete, accurate record.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Teamwork Desk + Canny
Build and manage your Teamwork Desk + Canny automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Teamwork Desk + Canny with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
Connect Teamwork Desk + Canny Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect Canny to Teamwork Desk?
You can connect Canny to Teamwork Desk in 1 click using ready workflows or Integrately AI. With 42,000+ active users and support for Slack, Zendesk, and 1,500+ other apps, automation takes minutes.
Can I automatically create Teamwork Desk tickets from Canny posts?
Can I connect Canny, Teamwork Desk, and Slack?
What is a good Zapier alternative for Canny and Teamwork Desk?
How are Canny feedback posts handled in Teamwork Desk?
Can I update customer profiles in Teamwork Desk from Canny?
Do I need coding skills to automate Canny and Teamwork Desk?
Is the Canny and Teamwork Desk integration free?
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