Canny + Platform.ly Integration

You rely on accurate customer insights to drive campaigns, but your marketing lists only update when someone manually exports feedback data, so the segment counts you review are always outdated — with this integration, every new post lands in your marketing suite instantly and your campaign data stays current.

You need to act fast on critical user feature requests, but you find out about trending feedback too late because submissions sit unorganised in feedback boards — connecting these apps means every new submission creates structured records immediately so your roadmap planning never misses a beat.

You answer to key accounts who want to see progress on their requested features, but tracking feedback manually across systems leads to communication gaps — automating both apps means your customer touchpoints are updated instantly and every stakeholder sees accurate progress.

The volume of incoming customer feedback is too high for anyone to keep up with by hand, resulting in missed insights and delayed follow-ups — with this integration, every comment and vote triggers automated contact creation and tagging without manual intervention.

You own the engagement follow-up and depend on product teams to hand over user feedback so you can launch targeted campaigns — this integration means every new post flows directly into your marketing channels the moment it is submitted.

You need a reliable history of user feedback and marketing interactions, but manual entry keeps leaving missing fields and fragmented records — automating both apps means every contact record is fully populated and your database remains completely accurate.